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Ellis Manor

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Great place to work and we provide excellent care..

  • ★★★★★ 9 months ago

    I was escorting a resident home after hours about 8:30 and proceeded to ring the bell to gain access to the facility. I must have been in the cold ringing the bell at least a good 10 minutes before anyone acknowledged our presence. I was very dismayed and upset about the unprofessionalism of the facility. This is someone's mother, sister, daughter, grandma, fresh from having surgery, just trying to spend time with her family who has to wait in the cold until someone gets around to opening the door. Sad!

  • ★★★★★ 10 months ago

    very nice and clean clients are attened nicely

  • ★★★★★ 2 years ago

    This is the worst place to send your loved one. This is what my findings are: They don' t allow the patients to get better. You have patients that can walk and with a little therapy these people can be back to functioning in the real world. So they bathe and feed them and then throw them in wheelchairs in which they sit all day. Very little work from the CNA's or the head nurse. Speaking of baths, they lay the patients in their beds and pour water on them to bathe them. This is even for the patients that can walk. I found out that if the bed pan doesn't work they will tell the patient to use the bathroom on themselves and let them know when you are finished in which the nurse's take for ever to show so you have a patient sitting their in soil. If you visit count the lights over the rooms that are on over the room doors and take a peak at the nurse at the desk who is playing a game on her phone. I counted six lights on and not one nurse was in any of the rooms but you can hear laughing and side bar conversations going on. This is a place where you send them to die with no hope of ever coming out. The place smells overwhelmingly of urine and bleach, to the point every door and window should be open to air it out. The head nurse who is West Indian has no people skills and has the worst attitude when dealing with family members. One patient in particular has grown bed soars since being there due to the amount of time she spends either in bed or in a wheelchair and the patient CAN walk. Please if you care about your love one and truly love them do NOT send them to this place.

  • ★★★★★ 5 months ago

    Perfect

About Ellis Manor

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1975 (43 years)
Capacity105
Residents82
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Ellis Manor

Ellis Manor
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 21, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
CManyPotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

November 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

September 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
HSomeActual HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
FManyPotential for HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
ESomePotential for HarmComplaintMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
ESomePotential for HarmComplaint1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
CManyPotential for Minimal HarmComplaint1) Receive registry verification that a nurse aide has met the required training and skills that the State requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compe
CManyPotential for Minimal HarmComplaintMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
CManyPotential for Minimal HarmComplaintEmploy staff that are licensed, certified, or registered in accordance with state laws.
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintKeep clinical record information safe.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

September 21, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
KSomeImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

July 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 1 days
---Fine$17,745 fine
---Fine$1,300 fine
GFewActual HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

June 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,555 fine
GFewActual HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionGive or get specialized rehabilitative services per the patient's assessment or plan of care.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionGive each resident enough fluids to keep them healthy and prevent dehydration.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Ellis Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 20min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
55min
55min
ReportedExpected
RN
3hr 45min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
94.4%
94.4%
94.4%
94.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
18.5%
20.0%
23.1%
11.5%
45.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.6%
26.3%
21.7%
21.0%
21.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.7%
5.7%
6.8%
6.6%
19.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose ability to move independently worsened
16.2%
14.9%
13.6%
10.0%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antipsychotic medication
13.6%
5.7%
16.1%
5.5%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose need for help with daily activities has increased
5.7%
3.9%
2.7%
8.1%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who self-report moderate to severe pain
6.4%
10.1%
8.5%
10.4%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who lose too much weight
1.8%
1.9%
2.1%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of high risk long-stay residents with pressure ulcers
11.3%
12.5%
10.0%
7.6%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who have depressive symptoms
6.3%
2.5%
6.9%
7.4%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a urinary tract infection
5.0%
2.4%
4.1%
1.5%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
5.3%
4.6%
2.8%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.9%
98.5%
74.0%
57.5%
80.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.1%
92.3%
92.3%
92.3%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.1%
77.3%
85.6%
69.8%
66.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who made improvements in function
13.3%
14.3%
18.3%
19.7%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who self-report moderate to severe pain
6.7%
4.9%
2.6%
4.9%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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