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Trinity Hill Care Center

  1. Skilled Nursing Home Facilities
  2. Connecticut
  3. Hartford Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • You have the right 2b
    ★★★★★ 2 months ago

    Worked here off and on. Not the worst place but, not the best either.watched a car being stripped in the parking lot during my lunch. When I asked for directions to get back to the highway the other nurse said don't stop at the red lights just slow down. They have a very good hiv program there. Staff was nice but, unorganized. No communication between staff at all. Staff needs to realize they are all in the same boat. That place would be amazing if they all worked together. They need to bring some Marlboro nursing facility staff in and get that place straight.and give them guidance as policy and procedures. They would be a 4 star before you know it.

  • denise davis
    ★★★★★ 3 months ago

    Half the staff is disrespectful, lazy, act like they would rather be else where, ignore you, hold grudges indefinitely, I feel discriminated against, and they are constantly on their phones talking, texting, etc... The food has little nutritional value and over cooked , Never enough linens and towels. Medical issues not treated with any urgency. NEW POLICY, room doors opened at 7am and the noise from staff is overwhelming making it impossible to sleep. No privacy. No time is it quiet w/door open. This place is more like a prison than a convalesant home. I have complained and been ignored too many times, hope they get the message from this review. Trinity Hill is nothing more than a warehouse! ----------------------------------------------------------------------------------------------------------------- 5-16-19 Days after the original post above this happened. I had surgery, the surgeon prescribed a narcotic every 4 hours in addition to my other meds for chronic back/leg nerve pain. THIS FACILITY TOOK IT UPON THEMSELVES TO IGNORE THE SURGEONS ORDERS!!! They decided I should only take pain med every 6 hours and take away any and all other meds that help me with PAIN. I FEEL THEY ARE ABUSING ME, THEIR AUTHORITY AND DISCRIMANATING AGAINST ME DAILY. NO ONE DESERVES THE ABUSE AND NEGLIGENCE THIS PLACE HANDS OUT EITHER!

  • Tawana Grady
    ★★★★★ 8 months ago

    My husband was unfortunately sent here after heart surgery. This place needs to be inspected. It is disgusting, filthy and the lack of care is dumbfounding. My husbsnd didnt receive his ordered Antibiotics until a day after admission. When I called hysterical I was told, "he is a grown man, he can take care of himself". I spoke to the Nursing Director and Social Worker a few times and they react to nothing. Visits are supervised, its locked down like a prision. Visits are set up like correctional visits. I was assaulted by staff when trying to leave one day...all on camera...complained to nursing director and social worker.....NOTHING!! They lie and treat you as though your stupid. I am shocked they are still open.

  • Brian Boucher
    ★★★★★ 4 months ago

    Poor care, cold food, room not cleaned in 2 days.

  • Joette Lane
    ★★★★★ a year ago

    Terrible place! U never EVER want to make the mistake of having a loved one go there for after care Trinity hill doesn't care center. Trinity Hill doesn't order enough supplies for your loved one they're constantly running out of basic needs there's is no counseling there's is no proper physical therapy Etc so much 2 list once the patient is there this facility does everything they can to keep your loved one from coming home it's truly horrible all about the money?

About Trinity Hill Care Center

General Information

Legal Business NameTrinity Hill Care Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 9, 1976 (43 years)
Capacity144
Residents137
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Trinity Hill Care Center

Trinity Hill Care Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 6, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Trinity Hill Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
1hr 50min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
30min
45min
ReportedExpected
RN
3hr 30min
3hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.7%
96.5%
96.5%
96.5%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
12.8%
12.8%
13.0%
10.2%
45.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.8%
34.6%
31.0%
27.3%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.7%
2.8%
2.6%
1.2%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose ability to move independently worsened
14.1%
16.9%
18.2%
28.1%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antipsychotic medication
10.5%
8.5%
6.7%
5.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose need for help with daily activities has increased
2.3%
3.2%
0.8%
1.6%
6.8%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who lose too much weight
6.2%
7.1%
7.1%
6.7%
4.0%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.5%
0.0%
0.0%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who self-report moderate to severe pain
13.3%
4.3%
6.6%
3.4%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who have depressive symptoms
0.8%
0.0%
0.8%
2.3%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.8%
0.8%
3.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.0%
0.0%
0.7%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.5%
100.0%
98.8%
98.8%
81.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.1%
98.7%
98.7%
98.7%
80.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
68.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
17.3%
10.2%
10.2%
13.5%
12.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
2.6%
0.0%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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