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Silver Springs Care Center

  1. Skilled Nursing Home Facilities
  2. Connecticut
  3. Meriden Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Tina Carbone
    ★★★★★ 2 months ago

    My agency coordinates private duty staffing for a resident at Silver Springs. Julie and Emily are easy to work with and always give feedback that enables our agency to staff appropriately. Facility staff and nurses always keep us informed on concerns or improvements that could be made to provide the best possible care for our mutual client. When visiting the facility, I always receive a warm welcome. Facility is clean and staff is always willing to answer questions.

  • Lindsey Preo
    ★★★★★ 5 months ago

    Silver Springs Care Center is dedicated to taking great care of each individual resident. All of the staff: recreation, social work, nursing, dietary, administration, and housekeeping, work tirelessly to promote the health and well being of their residents. They work to enhance the quality of life of their patients. The nursing staff has strong clinical skills and does a great job of recognizing subtle health changes early to facilitate efficient care delivery and treatment by the providers. Their care is compassionate and unparalleled.

  • Mindayah Businessia
    ★★★★★ 2 months ago

    It's too bad that you can't rate each area of the facility separately. They had a couple of good medication nurses who went out of their way do the patients. But unfortunately when those nurses had much earned vacation time or days off many of the people filling in for them were lazy and rude. I have to say that it is nice to be able to have your clothes cleaned for yo right after you take them off each night. But it's NOT nice when your clothes come back destroyed. Or don't come back at all which is very common. And if you don't have something to wear the aides tell you "give me a minute " and come back a few minutes later with clothes with somebody else's name on them.They should also really work on their cleaning skills. I'm sorry but mopping the hallways every day and only spraying the toilets in our rooms without bothering to wipe them off doesn't cut it . But the cleaning staff is pretty nice and they do work hard. Bottom line is that I would have rated this place a .5 if it were an option. And thank God for the handful of decent nurses aides. If it weren't for them then nobody would get helped except for the couple people who the bad Apple aides. Are buddy buddy with. You press the button for help and they shut it off from the desk where they are hanging out on their phones and gossiping. They are obnoxiously loud in the morning in hallway. And good luck with the social worker. ?. Obnoxious. And she will never take your side . Unless it somehow makes her look good. There are a couple decent nursing supervisors. But there is one that is REALLY VERY RUDE. She talks about her pets for business with employees. So loud that I now know her entire dating history. She had medium length dyed light blonde hair.May have been teresa. The only other saving grace besides the few good nurses and handful of good aides is the recreation department. They are always there to make sure there is some sort of entertainment or something else nice that makes you feel like a normal person again. And they are all very nice people as well. I actually somewhat miss a few of the things I did daily with them. And I certainly miss them as people. In closing I'd like to say that if you have a problem in this place, you might as well just call the state or I care immediately. Because the director Ray Hackling doesn't help fix the problems at all. " I'll look into it " I'll see what I can do " then nothing ever gets solved. Oh and make sure to call the. Ombudsman as well. But this 5 star rating is a joke. I wonder who they had to bribe to get that! Food is awful btw! Except when recreation cooks lunches once a week for us.

  • Robert Bowman
    ★★★★★ 7 months ago

    This place is the pits....... some of the staff are very kind and attentive..... and really try to help......some are embarrassingly uncaring and should not be allowed anywhere near a place like this! AND some are very helpful and caring........ the food is atrocious!!!!..... sometimes dangerously undercooked...... incredibly repetitive..... mostly unappealing, smelly, and a lack of caring that you wouldn't believe!!!!

  • DJ Sam Atmosphere Productions
    ★★★★★ 5 months ago

    Excellent staff. Friendly and fun.

About Silver Springs Care Center

General Information

Legal Business NameMeriden Care Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 26, 1990 (30 years)
Capacity159
Residents153
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Silver Springs Care Center

Silver Springs Care Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 11, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

September 3, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,300 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Silver Springs Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
1hr 55min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
35min
50min
ReportedExpected
RN
3hr 20min
3hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.0%
96.1%
96.1%
96.1%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
95.3%
96.1%
95.2%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
22.7%
23.9%
22.7%
17.6%
45.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.3%
32.4%
30.9%
29.7%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.0%
3.3%
3.8%
6.1%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose ability to move independently worsened
22.9%
18.2%
25.0%
27.8%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antipsychotic medication
7.6%
9.5%
5.6%
9.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose need for help with daily activities has increased
0.7%
2.8%
2.0%
3.5%
6.8%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who lose too much weight
2.3%
1.2%
1.2%
0.0%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who self-report moderate to severe pain
2.6%
3.0%
3.0%
3.0%
4.0%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of high risk long-stay residents with pressure ulcers
4.5%
10.0%
9.1%
8.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who have depressive symptoms
2.2%
0.7%
0.0%
0.7%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a urinary tract infection
1.4%
0.0%
0.0%
0.0%
3.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
1.3%
2.0%
1.3%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.6%
87.5%
80.0%
80.0%
81.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.2%
80.0%
80.0%
80.0%
80.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
68.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
8.0%
7.1%
7.7%
7.1%
12.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who self-report moderate to severe pain
4.5%
-
-
-
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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