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Water's Edge Center For Health & Rehab

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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Susan Squier
    ★★★★★ a year ago

    My father is at Water's Edge - He is there because he has dementia and it was getting to be a lot for Jessica and me. We put him there because we thought that they were professionals caring for him. The people there don't care at all! We have shared our concerns and nothing is done and now all we get is an attitude from most not all of the employees, they don't speak to us or even say hello. I mentioned to one of the nurses about the way this place is and all she said was they're all like this, pretty sad. My father isn't that bad yet but some are pretty far down the road. The other day one of the residents was soaked through and it was at dinner time, the good aide(who stays in the dining room trying to keep the residents seated) told the aide that was in charge of her and she said the food was coming and she couldn't change her. They were probably that way as mothers too!(The food was not there yet and the aids were just standing in the kitchen with the door closed socializing, which is what these two aides do all the time) Every other weekend is bad,(we hate even going there, but we do. My father is more important.) the nurse and 2 of the 3 aides suck.(that was this past weekend) I could keep going on but I won't right now. We don't want to move him because he really gets confused with change. I really feel bad for the residents that don't have visitors because they have no one to speak for them.

  • David Johnson
    ★★★★★ 8 months ago

    This is an excellent place to get urself better after surgery

  • Brian Corey
    ★★★★★ a year ago

    We write this with the most sincere and heart felt thanks to the staff of the fourth floor. Our father has been so fortunate to have such giving people care for him as his Alzheimers has progressed to now, its final stage. The care that has been given to him, the attention to our concerns for our father has been a huge blessing to us as well. We would like to also make special mention to those that have gone above and beyond. Sandra has been a champion for our father and has even come in on days off to check on him. Morgan and Mary are responsible for all the residents, and yet they always can tell us exactly how our fathers day has gone, what he has been doing, eating and drinking, and if any PRN meds have been given to make him comfortable. Deborah always keeps our father actively engaged. Her energy with all her activities is the stuff that just lights up the room, and gets people's minds and bodies going! Nicole is cut from a similar cloth. A special thanks also to Kate who used to work with Dad before he required more one on one care. She like all of the above has a kind heart and was meant to do this work. Last, but not least. Michael, and we so much apologize, the women who does custodial work in the evening. We can see her friendly face, and will probably think of her name later. Although their primary jobs are to ensure that the environment is a healthy one...and a cleaner nursing home setting we have never seen. We will remember them for their kind interactions with our father and us. Sincerely, Linda Glaude and Brian Corey

  • John Bristol
    ★★★★★ 4 years ago

    Great job at Water's Edge. Thanks for all you do!

  • Miranda Burby
    ★★★★★ 2 weeks ago

About Water's Edge Center For Health & Rehab

General Information

Legal Business NameHarbor Hill Care Center, Inc.
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 29, 1993 (25 years)
Capacity150
Residents124
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Water's Edge Center For Health & Rehab

Water's Edge Center For Health & Rehab
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 22, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaint+Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide or obtain laboratory services only when ordered by the attending physician.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

November 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,300 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

July 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

May 30, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,300 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Water's Edge Center For Health & Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 20min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr 40min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.2%
98.3%
98.3%
98.3%
94.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
92.9%
92.8%
97.3%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
30.8%
27.8%
24.4%
35.0%
45.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.8%
20.0%
21.0%
24.8%
21.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.5%
25.5%
13.3%
19.3%
19.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose ability to move independently worsened
9.8%
8.6%
9.8%
9.9%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antipsychotic medication
14.4%
23.3%
27.3%
20.0%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose need for help with daily activities has increased
5.6%
2.6%
3.4%
1.0%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who self-report moderate to severe pain
1.9%
3.9%
6.7%
1.9%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who lose too much weight
1.4%
2.8%
4.3%
4.1%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who have depressive symptoms
4.5%
0.9%
4.5%
4.5%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a urinary tract infection
3.6%
1.8%
3.6%
1.8%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.7%
87.7%
83.5%
83.6%
80.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.8%
90.4%
90.4%
90.4%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
56.6%
52.5%
63.6%
70.6%
66.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who made improvements in function
5.8%
2.6%
1.8%
1.4%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
2.7%
2.7%
5.8%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.0%
0.0%
0.9%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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