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Mystic Healthcare & Rehabilitation Center, LLC

  1. Skilled Nursing Home Facilities
  2. Connecticut
  3. Mystic Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • SallyRuth Marques
    ★★★★★ a year ago

    My sister is there. She was left for 2.5 hours without a bedpan in pain. They denied this even though I have the timed texts from my sister, spanning almost 3 hours. Now they refuse to answer my phone calls. I have been calling for 2 weeks without an answer.

  • Roxanne Harvey
    ★★★★★ a year ago

    Wonderful helpful staff. Clean and quiet

  • Stephanie Bruneau
    ★★★★★ a year ago

    Mom was there for 2 weeks. Personal care and red carpet treatment. Beautician came in on day off to pamper mom. Therapy 7 Days. Administrator checked on her every day.

  • B Lee
    ★★★★★ 10 months ago

    Excellent care!

  • JP & Realtor Extraordinaire Marie Tyler Wiley
    ★★★★★ 3 years ago

    Mystic Health Care has been WONDERFUL in the care of my Mom. They have her meds 100% perfect...whereas...she has been in the "top facility" nearby and they never, for almost a full year got her meds right...and that's pretty bad. She was either drugged up...or completely in pain...they didn't bother to 'work it so they found the sweet spot. Mystic Health care did and their staff is amazing! The only thing that is not good there...though it has somewhat improved...is their food. they really need to work on getting fresh HEALTHY food and certainly, unlike their cranberry juice...food with NO HIGH FRUCTOSE corn syrup. Yuck. We circumvent that by bringing in our own. :) Which works out perfectly. My Mom had been in numerous places around here and so far & Mystic Health Care for their care...hits the spot PERFECTLY!!!

About Mystic Healthcare & Rehabilitation Center, LLC

General Information

Legal Business NameMystic Healthcare & Rehabilitation Center LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1976 (44 years)
Capacity100
Residents76
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mystic Healthcare & Rehabilitation Center, LLC

Mystic Healthcare & Rehabilitation Center, LLC was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 17, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mystic Healthcare & Rehabilitation Center, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 15min
1hr 10min
ReportedExpected
RN
4hr 35min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.3%
97.1%
97.1%
97.1%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.4%
96.9%
95.5%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
45.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.8%
24.1%
22.0%
19.0%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.9%
30.3%
36.7%
26.9%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose ability to move independently worsened
18.2%
17.7%
18.0%
15.6%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antipsychotic medication
14.3%
23.5%
28.0%
18.5%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose need for help with daily activities has increased
1.6%
0.0%
1.6%
3.2%
6.8%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
4.2%
2.8%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who self-report moderate to severe pain
9.3%
9.6%
7.5%
4.1%
4.0%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of high risk long-stay residents with pressure ulcers
3.0%
1.6%
3.2%
3.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who have depressive symptoms
3.2%
7.8%
6.5%
1.6%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a urinary tract infection
2.9%
6.2%
6.2%
4.5%
3.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
0.0%
1.2%
1.2%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.6%
86.3%
90.1%
84.5%
81.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.5%
88.0%
88.0%
88.0%
80.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
56.0%
58.4%
69.0%
70.3%
68.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who made improvements in function
6.3%
4.0%
2.1%
3.3%
12.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who self-report moderate to severe pain
6.5%
3.9%
2.7%
2.6%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
1.7%
1.7%
1.1%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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