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Pendleton Health & Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Connecticut
  3. Mystic Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • M J
    ★★★★★ a month ago

    Apparently this place doesn't pay their nurses enough to tip delivery drivers. Nurse Pamel especially. Got her food there in a timely manner and provided great hospitality to receive nothing. Bring you own food to work or drive yourself to pick it up. Hopefully when minimum wage goes up she won't be as cheap next time.

  • Teresa Jenkinson
    ★★★★★ a month ago

    Very postive experience. Whole team was very accommodating and friendly. Was greeted by the rehab manager and administrator upon admission even though it was a Sunday! Amazing rehab team. CNAs answered the call bells very timely and were very helpful. Would like to specifically thank the Wound Nurse Stefanie. She was so caring, compassionate, and knowledgeable. She was always available to me to answer my many questions. I would highly recommend this facility to anyone in need for short term rehab and wound care.

  • Leah Eldridge
    ★★★★★ 2 months ago

    My father has been in rehab at Pendleton since the end of August of this year. I will be honest in saying that it wasn't my first choice, but I am glad it worked out the way it did. We were told by his doctor at Yale that he wouldn't recover from the massive stroke he suffered in July and that we could only "hope for the best". Since September, he has made so much progress thanks to the diligent team at Pendleton. He is speaking clearly and fluently, building strength and confidence, starting to walk, and regaining his independence more and more every day. From the friendly greeters at the desk and the front office staff and social workers who seem to be able to answer all my questions, to the skilled team of PT/OT/Speech and excellent nursing staff and CNAs, I feel like I have my dad back, and I am forever grateful. I would recommend Pendleton to anyone who is in need of a skilled nursing facility and rehabilitation center for their loved ones.

  • Francine Sullivan
    ★★★★★ 6 months ago

    Annual picnic today had the greatest food selection. Everything was prepared excellently. Delicious! Good music, good time!

  • Shari Migdail-Smith
    ★★★★★ 8 months ago

    Wonderful, caring and competent staff. My mom stayed at Pendleton for 3 weeks following a bout of pneumonia. Everyone at Pendleton strove to aide my mom in her recovery in a professional and loving way. We were very impressed with the care she received. We are grateful that our mother went to Pendleton.

About Pendleton Health & Rehabilitation Center

General Information

Legal Business NameSsc Mystic Operating Company LLC
Ownership TypeFor Profit - Limited Liability Company
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 20, 1991 (29 years)
Capacity120
Residents117
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pendleton Health & Rehabilitation Center

Pendleton Health & Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Pendleton Health & Rehabilitation Center has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pendleton Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 25min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
1hr 5min
1hr 5min
ReportedExpected
RN
3hr 30min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.7%
91.8%
91.8%
91.8%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.9%
98.9%
98.8%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
43.5%
40.0%
36.8%
45.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.4%
20.7%
20.7%
26.8%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.5%
35.7%
20.8%
26.7%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose ability to move independently worsened
15.6%
19.2%
15.1%
11.1%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antipsychotic medication
17.1%
26.4%
11.7%
15.1%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose need for help with daily activities has increased
7.3%
4.4%
2.3%
2.4%
6.8%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who lose too much weight
4.9%
4.1%
3.4%
3.4%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who self-report moderate to severe pain
4.7%
4.1%
4.5%
4.6%
4.0%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of high risk long-stay residents with pressure ulcers
6.7%
5.9%
10.8%
6.2%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who have depressive symptoms
1.2%
3.3%
3.4%
3.6%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a urinary tract infection
1.2%
1.1%
1.1%
0.0%
3.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.7%
92.2%
94.6%
92.8%
81.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.3%
84.3%
84.3%
84.2%
80.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.5%
73.1%
79.3%
79.0%
68.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who made improvements in function
18.3%
15.4%
9.3%
12.5%
12.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
1.9%
0.9%
1.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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