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Fox Hill Center

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • marcellina gay
    ★★★★★ 5 months ago

    Very clean smell clean very pleasant atmosphere

  • A Google User
    ★★★★★ 7 years ago

    Hello, I am a male in his mid 20's; I got into a motorcycle accident and was in the hospital for 5 days. I have severely broken my leg in the accident and also broke both of my wrists. The hospital wanted me to transfer to a rehab and nursing center. The hospital was rushing me out of there and forced me to choose quickly; I chose this one because of its location. When I got to the center everything was suppose to be ready for me for a smooth transition to this new facility. I was taking a large dose of pain killers which were spilt between two different kinds, Oxycontin and Dilaudid. I was in extreme pain, and regular dosing of the pain medicine was a must in order to control this. I got to Fox Hill Center at 5pm on a Friday night. I was suppose to take the Oxycontin at 6pm. To make a LONG story short, there were some problems at the center and they were telling me that my medication had to be approved and delivered. I was told before I left the hospital that ALL of my medications would be ready when I got there, so I was not happy that thy only had 2 of the 11 medications I needed. That 6pm (Friday) dose that I was suppose to get DID NOT get cleared & delivered until 33 hours later and my first dose WAS 36 HOURS LATE. Just imagine the unbearable pain of a broken leg and arms, especially without the meds to control it. The Dilaudid was one of the two medicines they had. I was suppose to get my first dose at 6:35pm on Friday, but didn't get it until 9:45pm Friday, more than 3 hours late. I was treated SO poorly this Friday night. The nurses were being very snappy with me, giving me attitudes and so on. I FELT LIKE THIS NURSING CENTER WAS EQUIVALENT TO THE NURSING CENTER SHOWN IN THE MOVIE HAPPY GILMORE!!! Since all of this happened, it wasn't a good first impression and I knew I had picked the wrong place to go to and that I needed to get out of there. I wish I could have been transferred that night but that was not possible, the earliest was Monday. Saturday and Sunday were not fun at all. This Centers Decor is way out dated and feels depressing. Also on Sunday afternoon, Dr Sharma, Fox Hills' doctor, barged into my room without even knocking, and he came up to me in my wheelchair and started screaming at me because of the dosing of one of my pain killer being taken an hour too early. He said he was going to drop the dose by increasing the time between the next dose by one hour; he also threatened me to cut this medication in half by giving it every 6 hours versus every 3 hours. He was so mad he was shaking and he kind of scared me. I told him to lower his voice and that I do not know why he is yelling at me, the hospital is the one that setup these doses. He was given hospital orders that he must follow for medication and care; however they did not follow half of it, and changing everything I needed in care. I was supposed to have Physical Therapy daily, and within my 3 day stay, not once did I get this care. Well I am current writing this at the Facility, it is 5:30am on Monday, the last half day of my stay here. I am really praying that the next facility will be a great experience, many people I have talked to say its amazing at the new place to I am excited. SO FOR A FINAL REVIEW, if you are looking for a Rehab center that can help u heal your injuries while providing 24 hr care, this IS NOT the place to go. BUT if you are elderly and need a place to stay or need some mediocre nursing, then this place might be for you. I give this place an overall score of a D-. There are some extremely nice people that work there like Barbara, But with every rose comes a thorn, and there is a larger sized lady with black hair (some gray) who walks strange because she needs a hip replacement, she is very very rude, and I believe what goes around comes around, I'm hoping she will experience some just like herself when she has her hip surgery. Well thanks for reading my long comments I hope they help in your rehab and nursing decision.

  • Rachel Finni
    ★★★★★ 3 months ago

About Fox Hill Center

General Information

Legal Business Name22 South Street Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 20, 1967 ()
Capacity150
Residents118
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Fox Hill Center

Fox Hill Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 4, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$12,751 fine
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmHealth InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.
ESomePotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

August 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide adequate and comfortable lighting levels in all areas.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Fox Hill Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
45min
55min
ReportedExpected
RN
3hr 20min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.0%
91.4%
91.4%
91.4%
94.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.6%
93.5%
90.1%
94.6%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.1%
41.9%
28.9%
31.6%
45.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.2%
19.1%
13.8%
20.2%
21.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
44.1%
36.8%
27.7%
36.1%
19.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose ability to move independently worsened
14.7%
16.5%
14.3%
10.8%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antipsychotic medication
31.0%
30.5%
19.5%
18.6%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose need for help with daily activities has increased
3.3%
7.8%
8.5%
3.8%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who self-report moderate to severe pain
8.4%
9.2%
3.4%
6.5%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who lose too much weight
4.5%
0.0%
0.0%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of high risk long-stay residents with pressure ulcers
1.3%
9.2%
2.2%
3.3%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who have depressive symptoms
4.2%
2.3%
2.3%
0.0%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a urinary tract infection
1.0%
1.1%
1.1%
1.1%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
2.6%
3.4%
2.9%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.5%
73.0%
80.5%
82.4%
80.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.6%
73.1%
73.1%
73.1%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.2%
50.6%
58.0%
68.1%
66.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who made improvements in function
23.5%
25.0%
22.5%
27.6%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who self-report moderate to severe pain
2.4%
2.3%
3.3%
2.4%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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