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Long Ridge Post-Acute Care

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Anam Cara
    ★★★★★ 7 months ago

    Excellent care from all staff. Marion Najamy (the administrator) has assembled a top-notch team. Master chefs, first rate rehab, A recreation team that thinks out-of-the-box and a director of nurses who carefully monitors everything. Social workers who really care. The list goes on. The building is very well-run, clean and is a place I like to call home for my mom. Thank you Ms. Najamy!

  • Max Tucci
    ★★★★★ 6 months ago

    Uncompassionate staff, that allow their residents to become disheveled and unkept. My most recent experience while visiting my grandmother was deplorable. I've asked numerous times to have my grandmother moved back to a bed with a window, as nature stiumlates her, after months of requesting, my plea has been ignored. I've asked for a simple haircut to be given to my grandmother and again nothing has been done for months. When I walked into my grandmother's room, I could hardly recognise her, this whole experience has broken my heart. The photo I posted is not to embrasse or humiliate my darling grandmother, it speaks for itself a volume of words. Kathy the weekend supervisor from my personal experience is heartless and violates HIPPA by talking about residents and their health conditions with both of the office doors open so the entire lobby area can hear. I have filed a complaint with that state regarding this matter. As per the facility the rooms look as if they haven't been updated since the 90's. Residents scattered in the hallway seem to be confused and staff/nurses ingnor them. Over all Long Ridge Care is all smoke and mirrors, big promises when residents first arrive and then the reality of neglagance appears after a few weeks of being there. I do not recommend this facility.

  • Harley Quinn
    ★★★★★ 7 months ago

    This place NEEDS to be SHUT DOWN! Not only do they steal patients belongings but because of their negligence my father ended up in ICU. A man who served his country and our city for nearly 50 years did NOT deserve the disgraceful, disrespectful treatment he received at this so called facility.

  • Donna Persiani
    ★★★★★ 11 months ago

    I had my mom moved from another skilled nursing home to Long Ridge Skilled Nursing due to the first place was unable to help my mom. THANK GOD for this move. I can not say enough good things about Long Ridge Skilled Nursing. Carolyne Whallon who managed the floor my mom was on, always a pleasure to work with gave me so much information on the care of my mom to assist me as when she came home I would be the sole caregiver. Any concerns I had she would elevate them to the proper person to a speedy resolve. I was scared about my mom coming home as I had no idea what was needed. But thanks to everyone who cared for my mom they also cared for me. They gave me the knowledge I would need to make this happen. By the time my mom was scheduled to be released I felt so in power with all the new knowledge I had received the only thoughts I had were of joy of her coming home. My mom's progress was nothing short of miraculous. Making her care for me so much easier. The physical and occupational therapists did an outstanding job. Never giving up inspiring my 96 year old mother to keep progressing and to return to the best she could be. Sean and Kelly worked so will together my mom really had the best care ever. I can truly say they treated us like family and the care that was given you could not put a price on. Also they took the time to help me know what I could do at home to continue the process. The nurse practisioner (so sorry I can't recall name shame on me ) was over and above involved with my mom's care. Her professional recommendations really changed my mom's life. Her care of my mom was right on target not to mention the follow-ups checking on my mom through out her stay. The personal care the aids Mary and Marie took in keeping my mom clean and well feed, learning my mom's tastes and taking a special interest in all levels of care. When she came to Long Ridge she had a rash from the previous nursing home it was GONE in less than 3 days. As I visited her every day at different times I was always pleased to see how clean and well kept she was. No matter how small the issue it was resolved with a smile and a willingness to help.The man working as maintenance, who swapped out moms TV to make sure she could see better, to the man who helped me turn on the big TV in the dinning hall. My mother was not an easy patient but some how they all made it work. My mom Ann Sorese and I thank you for all your excellent care.

  • Lisa Hilsenrath
    ★★★★★ 4 years ago

    My mom went to Long Ridge Healthcare after an injury at home that required rehab. This place is terrible, dirty, sub-par nursing, indifferent aides, she never saw a doctor during her stay, the nurse practitioner should have her license taken away. After staying at Long Ridge for 8 days she was transferred to Stamford Hosp with pneumonia, dehydration, renal failure, low blood sugar and low blood pressure. She was transferred because I noticed she seemed ill, the staff there thought she was fine. I wouldn't let my dogs stay there.

About Long Ridge Post-Acute Care

General Information

Legal Business NameSenior Philanthropy Of Stamford LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 17, 1993 (24 years)
Capacity120
Residents103
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Long Ridge Post-Acute Care

Long Ridge Post-Acute Care
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 25, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$8,775 fine
FManyPotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
GFewActual HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
GFewActual HarmHealth InspectionGive each resident enough fluids to keep them healthy and prevent dehydration.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
BSomePotential for Minimal HarmComplaint+InspectionKeep clinical record information safe.

February 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,500 fine
JFewImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
JFewImmediate JeopardyComplaintMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

June 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

April 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintLet residents voice a complaint or grievance without being treated differently or badly.

July 2, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,555 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Long Ridge Post-Acute Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 25min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
50min
55min
ReportedExpected
RN
4hr 20min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.5%
100.0%
100.0%
100.0%
94.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
8.3%
20.9%
56.4%
55.1%
45.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.2%
16.0%
16.2%
13.0%
21.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.0%
8.2%
13.5%
18.5%
19.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose ability to move independently worsened
22.6%
21.7%
13.7%
14.8%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antipsychotic medication
7.3%
7.6%
21.4%
17.9%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose need for help with daily activities has increased
3.4%
2.0%
4.0%
1.8%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
5.3%
4.3%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who lose too much weight
1.8%
0.0%
3.3%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of high risk long-stay residents with pressure ulcers
1.2%
0.0%
0.0%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who have depressive symptoms
5.7%
6.3%
3.2%
2.2%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a urinary tract infection
2.3%
2.1%
3.0%
4.3%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents experiencing one or more falls with major injury
3.1%
2.4%
2.0%
1.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.1%
100.0%
99.1%
99.0%
80.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.7%
99.2%
99.2%
99.2%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
38.3%
54.9%
71.3%
59.1%
66.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who made improvements in function
8.8%
10.0%
18.3%
10.0%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.0%
1.3%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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