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Wolcott View Manor

  1. Skilled Nursing Home Facilities
  2. Connecticut
  3. Wolcott Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.6 / 5.0 ★★★★★

  • Blade lexand
    ★★★★★ a month ago

    I can for a fact for a period of time I worked here and the higher ups don't take time to think about the safety for their workers because one time I was told to jump in the back dumpster and I said no because I was off the clock plus that time they wanted me to find a gold tooth and I knew they throw used needles in the trash not a hazmat bin because some of the nurses and aids are too lazy and I wasn't going to get any protection to wear. Another time I had to find a hearing aid and I told them no and they quickly wrote me up because of that. This place was ok for something when I was in high school but they don't treat their workers well at all I hated it when a resident would call for help and I was only a porter. I was only help if they needed the remote or something moved plus I have seen some of this "great Staff" just sitting on their phones between residents rooms and these were the people that were to be taking care of the residents and especially when I can't touch a resident when I was a porter to even help them prop their legs or put a pillow behind their heads all I could do was be an extra voice even when the aids would say one minute the resident could have died at worst case for even the smallest things could be great for the elderly when they can't go or do things on their own anymore

  • Susan Z
    ★★★★★ 3 months ago

    My Mom was at Wolcott View for a short time back in November of 2018. My family & I cannot thank the entire staff enough for the wonderful care they gave to her & for the compassion they showed to us during our visits. We would not hesitate to recommend Wolcott View Manor.

  • Joanne Adomaviciajr5860
    ★★★★★ 8 months ago

    I Think this place is very nice and warm and I am hurting Thank you God is good ?

  • Deborah Murphy
    ★★★★★ a year ago

    This place is completely incompetent and unprofessional. My dad has dementia and unfortunately cannot advocate for himself or relay his treatment to us. I have advocated for him to "professional" staff. Short of making a scene or threats, they don't comply to family requests for medical care. I was in the medical field myself and Ican't get over how unprofessional and neglegant this facility is. I don't have power of Attorney because my mom won't give up her rights for his care. I wouldn't send my dog there. It breaks my heart to see him or anyone else be treated like an inconvenience! When I do speak up they try and treat me like I don't have a clue as to what I'm talking about. I absolutely WILL be making a complaint to the state! PLEASE if you have had the same experience with your Loved one, share it! There is strength in numbers!

  • Eduarda Carvalho
    ★★★★★ a year ago

    My mother has Alzheimer's and I have taken care of her for the duration of her illness. She has always lived with me anda although I am not a nurse I have taken better care of her through my efforts reaching out to her doctor as needed then 1 week at this facility. They are under staffed don't necessarily care for the patients best interest or care. They do what is easier for them with no consequences for their negligence. I was told in the first week my mother was there that if I wasn' Satisfied with their care I could bring her home. I said I would do her laundry and all of a sudden my mom's clothes were gone and unaccounted for. They had no real answer or ownership of their actions. Management never returns phone calls if they know you are advocating for your loved one. I visited twice a day and made it clearI was advocating for my mom. They think nothing of it to have them lined up by the nurses station so they don't need to watch them. Short staffed all around entire facility... If I complained she was in a wheelchair to facilitate them nothing happened it continued even keeping her up late so it was easier for them. This place is trash!!!!!!! Negligent, not professional and uncaring. I need to find a new place for my mother... I hope other people do proper research I went by someone's recommendation for her mother who was there. How she remained there is beyond me.

About Wolcott View Manor

General Information

Legal Business NameWolcott View Manor, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 1, 1977 (42 years)
Capacity129
Residents97
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wolcott View Manor

Wolcott View Manor was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 12, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,641 fine
GFewActual HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
BSomePotential for Minimal HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
BSomePotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
BSomePotential for Minimal HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
BSomePotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wolcott View Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
60min
1hr 5min
ReportedExpected
RN
4hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.1%
92.6%
92.6%
92.6%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
98.8%
96.5%
96.9%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.6%
34.5%
25.8%
45.9%
45.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.6%
29.6%
30.7%
25.3%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.3%
20.5%
16.7%
40.2%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose ability to move independently worsened
19.8%
21.5%
16.2%
15.4%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who received an antipsychotic medication
14.3%
15.7%
8.0%
22.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents whose need for help with daily activities has increased
12.2%
6.3%
7.1%
7.2%
6.8%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who lose too much weight
3.1%
0.0%
0.0%
5.8%
4.0%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of high risk long-stay residents with pressure ulcers
1.1%
0.0%
1.0%
1.6%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who self-report moderate to severe pain
14.6%
7.6%
5.1%
6.2%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who have depressive symptoms
2.2%
1.3%
0.0%
1.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a urinary tract infection
4.4%
3.6%
3.5%
4.1%
3.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
2.3%
1.2%
0.0%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
0.0%
0.0%
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.3%
86.2%
85.8%
82.5%
81.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.3%
85.2%
85.2%
85.2%
80.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.2%
68.4%
62.8%
73.8%
68.1%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who made improvements in function
5.5%
10.1%
7.2%
8.7%
12.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
0.0%
0.0%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.7%
0.7%
0.7%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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