Wolcott View Manor
Contact Information
50 Beach RdWolcott, CT 06716
Price & Availability: (877) 311-2675
General Info: (203) 879-8066
County: New Haven
Photos
Reviews
Overall Rating 1.6 / 5.0 ★★★★★
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Blade lexand★★★★★ 5 months ago
I can for a fact for a period of time I worked here and the higher ups don't take time to think about the safety for their workers because one time I was told to jump in the back dumpster and I said no because I was off the clock plus that time they wanted me to find a gold tooth and I knew they throw used needles in the trash not a hazmat bin because some of the nurses and aids are too lazy and I wasn't going to get any protection to wear. Another time I had to find a hearing aid and I told them no and they quickly wrote me up because of that. This place was ok for something when I was in high school but they don't treat their workers well at all I hated it when a resident would call for help and I was only a porter. I was only help if they needed the remote or something moved plus I have seen some of this "great Staff" just sitting on their phones between residents rooms and these were the people that were to be taking care of the residents and especially when I can't touch a resident when I was a porter to even help them prop their legs or put a pillow behind their heads all I could do was be an extra voice even when the aids would say one minute the resident could have died at worst case for even the smallest things could be great for the elderly when they can't go or do things on their own anymore
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Susan Z★★★★★ 7 months ago
My Mom was at Wolcott View for a short time back in November of 2018. My family & I cannot thank the entire staff enough for the wonderful care they gave to her & for the compassion they showed to us during our visits. We would not hesitate to recommend Wolcott View Manor.
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Deborah Murphy★★★★★ a year ago
This place is completely incompetent and unprofessional. My dad has dementia and unfortunately cannot advocate for himself or relay his treatment to us. I have advocated for him to "professional" staff. Short of making a scene or threats, they don't comply to family requests for medical care. I was in the medical field myself and Ican't get over how unprofessional and neglegant this facility is. I don't have power of Attorney because my mom won't give up her rights for his care. I wouldn't send my dog there. It breaks my heart to see him or anyone else be treated like an inconvenience! When I do speak up they try and treat me like I don't have a clue as to what I'm talking about. I absolutely WILL be making a complaint to the state! PLEASE if you have had the same experience with your Loved one, share it! There is strength in numbers!
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Joanne Adomaviciajr5860★★★★★ a year ago
I Think this place is very nice and warm and I am hurting Thank you God is good ?
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Eduarda Carvalho★★★★★ a year ago
My mother has Alzheimer's and I have taken care of her for the duration of her illness. She has always lived with me anda although I am not a nurse I have taken better care of her through my efforts reaching out to her doctor as needed then 1 week at this facility. They are under staffed don't necessarily care for the patients best interest or care. They do what is easier for them with no consequences for their negligence. I was told in the first week my mother was there that if I wasn' Satisfied with their care I could bring her home. I said I would do her laundry and all of a sudden my mom's clothes were gone and unaccounted for. They had no real answer or ownership of their actions. Management never returns phone calls if they know you are advocating for your loved one. I visited twice a day and made it clearI was advocating for my mom. They think nothing of it to have them lined up by the nurses station so they don't need to watch them. Short staffed all around entire facility... If I complained she was in a wheelchair to facilitate them nothing happened it continued even keeping her up late so it was easier for them. This place is trash!!!!!!! Negligent, not professional and uncaring. I need to find a new place for my mother... I hope other people do proper research I went by someone's recommendation for her mother who was there. How she remained there is beyond me.
About Wolcott View Manor
General Information
Legal Business Name | Wolcott View Manor, Inc. |
Ownership Type | For Profit - Corporation |
Changed Ownership In The Last 12 Months | No |
First Accepted Medicare | December 1, 1977 (42 years) |
Capacity | 129 |
Residents | 97 |
Percent Occupied | 75% |
Program Participation | Medicare And Medicaid |
Resident And Family Councils | Both |
In Hospital | No |
Continuing Care Retirement Community | No |
Special Focus Facility | No |
Auto Sprinkler System In Required Areas | Yes |
Ratings for Wolcott View Manor
Wolcott View Manor was reviewed by Medicare to have a rating of 4 out of 5 stars.
About Medicare Ratings![]() | Overall Rating |
![]() | Health Inspections Rating |
![]() | Quality Measures Rating |
![]() | Staff Rating |
![]() | RN Staff Rating |
Overall Ratings of Connecticut Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
Residents Affected | |||
Severity of the Deficiency | Few | Some | Many |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
January 12, 2017 - 3 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
- | - | - | Fine | $2,641 fine |
G | Few | Actual Harm | Complaint+Inspection | Provide necessary care and services to maintain or improve the highest well being of each resident . |
E | Some | Potential for Harm | Health Inspection | Have a program that investigates, controls and keeps infection from spreading. |
E | Some | Potential for Harm | Health Inspection | Develop policies and procedures for influenza and pneumococcal immunizations. |
D | Few | Potential for Harm | Complaint+Inspection | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
D | Few | Potential for Harm | Complaint+Inspection | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
D | Few | Potential for Harm | Health Inspection | Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. |
D | Few | Potential for Harm | Health Inspection | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
B | Some | Potential for Minimal Harm | Complaint+Inspection | Keep accurate, complete and organized clinical records on each resident that meet professional standards. |
B | Some | Potential for Minimal Harm | Health Inspection | Allow residents to easily view the results of the nursing home's most recent inspection. |
B | Some | Potential for Minimal Harm | Health Inspection | Allow residents the right to participate in the planning or revision of care and treatment. |
B | Some | Potential for Minimal Harm | Health Inspection | Post nurse staffing information/data on a daily basis. |
Staffing Levels Per Resident per Day 
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wolcott View Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
2hr 30min | 2hr 25min |
Reported | Expected |
CNA |
50min | 40min |
Reported | Expected |
LPN |
60min | 1hr 5min |
Reported | Expected |
RN |
4hr 20min | 4hr 10min |
Reported | Expected |
Total Nursing |
This facility also provides approximately 50min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents 
94.1% | 92.6% | 92.6% | 92.6% | 95.1% | 94.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
96.7% | 98.8% | 96.5% | 96.9% | 94.5% | 94.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
51.6% | 34.5% | 25.8% | 45.9% | 45.2% | 47.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
28.6% | 29.6% | 30.7% | 25.3% | 20.9% | 22.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
17.3% | 20.5% | 16.7% | 40.2% | 18.5% | 18.2% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
19.8% | 21.5% | 16.2% | 15.4% | 16.1% | 15.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
14.3% | 15.7% | 8.0% | 22.0% | 15.3% | 15.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
12.2% | 6.3% | 7.1% | 7.2% | 6.8% | 7.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
3.1% | 0.0% | 0.0% | 5.8% | 4.0% | 5.6% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
1.1% | 0.0% | 1.0% | 1.6% | 4.2% | 5.6% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
14.6% | 7.6% | 5.1% | 6.2% | 1.7% | 4.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
2.2% | 1.3% | 0.0% | 1.0% | 2.6% | 3.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
4.4% | 3.6% | 3.5% | 4.1% | 3.2% | 3.4% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
2.1% | 2.3% | 1.2% | 0.0% | 1.2% | 1.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
1.1% | 0.0% | 0.0% | 0.0% | 0.1% | 0.4% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
Quality Measures for Short Stay Residents 
91.3% | 86.2% | 85.8% | 82.5% | 81.7% | 83.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
84.3% | 85.2% | 85.2% | 85.2% | 80.1% | 81.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
65.2% | 68.4% | 62.8% | 73.8% | 68.1% | 67.5% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
5.5% | 10.1% | 7.2% | 8.7% | 12.7% | 13.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
1.7% | 0.0% | 0.0% | 0.0% | 1.6% | 2.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
0.7% | 0.7% | 0.7% | 0.7% | 0.7% | 0.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | CT | U.S. |
