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Wolcott View Manor

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Reviews
Overall Rating 1.4 / 5.0 ★★★★★

  • ★★★★★ a week ago

    I found 3 "used " pills on the filthy floor in my mother's room. Her butt was bloody and raw from the continuous laxatives they were giving her. Her rectal wound cream I found behind her dresser against the wall . This place is a disgusting excuse for a nursing home. My 95 year old mother said repeatedly that she "hates this place ", and begged for Jesus to take her so she wouldn't have to stay here any longer. A staff supervisor had the audacity to tell me she was just "obsessing " on her rectal, back , and stomach pain. They are very lucky that I am a non-violent person . My sister and I were visiting her from out of state. We were put off for four hours when we asked to speak to the supervisor in charge or the 2nd or even the 3rd in command . They are not finished from me yet. A letter to the State of Connecticut to follow. Despicable treatment of my mother .

  • ★★★★★ 3 months ago

    Horrible place for your loved ones. I worked here for a year, and the amount of verbal abuse I have seen from staff to residents is completely outrageous. The CNAs are also treated like slaves. This place disgusts me and I'd give it negative stars if I could.

  • ★★★★★ 2 weeks ago

    this place is horrible! wouldn't recommend to anyone

  • ★★★★★ 5 months ago

    Daytime nurse and nursing supervisor allow for the most unprofessional environment, gossiping about patients, poor treatment of patients and a filthy facility. 2nd and 3rd shift staff are top notch, including the night time nurse superviser. Those two shifts go above and beyond. Nursing call buttons are pointless. The response times do not accommodate for emergencies, sometimes hours before you receive a response to your emergency call button, no intercom system to see if your call is an emergency or not. Sad because there is a lot of hardworking staff that are beating their heads and frustrated at the lack of care.

  • ★★★★★ a year ago

    Amazing nurses staff no to good

About Wolcott View Manor

General Information

Legal Business NameWolcott View Manor, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 1, 1977 (40 years)
Capacity129
Residents108
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wolcott View Manor

Wolcott View Manor
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Connecticut Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionGive or get x-rays and other tests in a timely manner to meet the needs of residents.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

June 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wolcott View Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
4hr 25min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.6%
94.1%
94.1%
94.1%
94.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
94.7%
92.1%
93.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.7%
49.0%
36.6%
45.2%
45.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.7%
29.4%
21.8%
27.5%
21.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.2%
21.9%
22.2%
19.0%
19.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose ability to move independently worsened
19.5%
20.7%
20.7%
22.0%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who received an antipsychotic medication
9.5%
15.3%
20.5%
6.2%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
3.5%
2.4%
1.3%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who self-report moderate to severe pain
10.6%
10.0%
11.5%
7.1%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who lose too much weight
3.7%
3.3%
1.6%
1.7%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.4%
7.1%
3.8%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who have depressive symptoms
2.4%
3.3%
4.6%
4.7%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a urinary tract infection
2.2%
1.1%
3.4%
5.8%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
1.1%
3.6%
3.9%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
2.1%
3.4%
1.2%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.5%
93.5%
97.7%
93.5%
80.6%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.6%
84.3%
84.3%
84.3%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.5%
46.7%
27.7%
45.6%
66.4%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who made improvements in function
9.9%
11.6%
9.2%
4.6%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who self-report moderate to severe pain
4.0%
1.6%
0.0%
1.6%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents who newly received an antipsychotic medication
1.7%
0.0%
1.0%
0.8%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016CT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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