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Hillside Center

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Joe Fax
    ★★★★★ 3 months ago

About Hillside Center

General Information

Legal Business Name810 South Broom Street Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 14, 1970 (47 years)
Capacity106
Residents99
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hillside Center

Hillside Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Delaware Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 5, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

November 24, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHire sufficient dietary support personnel.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionMaintain comfortable sound levels.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide adequate and comfortable lighting levels in all areas.

April 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide adequate and comfortable lighting levels in all areas.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hillside Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 20min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
55min
1hr 5min
ReportedExpected
RN
3hr 40min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.8%
97.7%
97.7%
97.7%
96.7%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
100.0%
100.0%
100.0%
96.2%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
22.6%
22.2%
31.4%
40.5%
48.9%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.5%
16.4%
15.4%
16.5%
25.5%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.2%
12.6%
26.7%
25.7%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents whose ability to move independently worsened
17.3%
23.1%
17.6%
14.7%
13.3%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who received an antipsychotic medication
23.6%
10.8%
13.0%
14.5%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
2.4%
4.4%
9.8%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
1.4%
1.4%
2.6%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who lose too much weight
9.8%
8.0%
1.7%
1.7%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of high risk long-stay residents with pressure ulcers
3.6%
1.6%
5.6%
1.5%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who have depressive symptoms
4.8%
5.6%
3.7%
2.4%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.2%
2.4%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
2.9%
1.2%
1.2%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.3%
93.8%
93.9%
92.4%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.6%
96.1%
96.1%
96.0%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.9%
47.1%
44.1%
57.6%
70.2%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents who made improvements in function
22.1%
22.2%
24.1%
19.8%
13.8%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.4%
3.1%
1.7%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.7%
0.9%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents with pressure ulcers that are new or worsened



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