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Shipley Manor

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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Anne Eidschun
    ★★★★★ 11 months ago

    As the owner of a home care company, I often have the opportunity to refer our clients to a community when they no longer feel that they can remain at home. I confidently recommend that they visit Shipley Manor. I know that they will be warmly welcomed by Kathy Scott, they can take a tour of the community and if their schedule allows they can enjoy a lunch prepared by their great chef and staff. I highly recommend that any individual considering a move to a community place Shipley Manor on their priority list.

  • Cyndi Johnson
    ★★★★★ 6 months ago

    My father went here for short term rehab after a month hospital stay in 2011. The neglect was reprehensible. The staff were usually socializing in the filthy hallways. The place smelled of urine and feces. My father got C-diff in there and went downhill in less than a week They would bring his food tray in and not bother to sit him up to even give him water. There were no doctors on staff..maybe come in once or twice a week and there was usually only one RN. I came in one evening he was unconscious and breathing badly. I ran to get a "nurse". One of the aides slowly meandered down the hallway and then took his blood pressure. She turned to leave the room and I asked her what it was. She mumbled something and I thought she said 70 over 40. I asked her to repeat it and thats what it was. I told her I was calling 911 and she said, "no, I have to call the doctor." I told her I wasn't going to wait for a doctor to come in there..this was an emergency. When the paramedics got there they told me he would have died that night. He had to get 6 bags of fluid on the ride to Christiana. They almost killed my father. I don't know if it's changed since then, but I wouldn't send a rat there unless I checked the out thoughly.

  • Tammy Gallegos
    ★★★★★ 2 months ago

    The staff are very friendly and helpful!

  • Sharon Dickol
    ★★★★★ 11 months ago

    As an Aging Life Care Professional / Geriatric Care Manager,, I often work with families searching for a continual care community that can meet their needs as they age in place. Shipley Manor is a place I can refer to with confidence!

  • Simone Talbert
    ★★★★★ 4 years ago

    I love Woking here

About Shipley Manor

General Information

Legal Business NameFs Tenant Pool I Trust
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 7, 1986 (32 years)
Capacity82
Residents45
Percent Occupied55%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasParti

Ratings for Shipley Manor

Shipley Manor was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Delaware Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 3, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
BSomePotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.

September 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 38 days
FManyPotential for HarmComplaint+InspectionDispose of garbage and refuse properly.
FManyPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmComplaint+InspectionEnsure that residents are safe from serious medication errors.
ESomePotential for HarmComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmComplaint+InspectionHire sufficient dietary support personnel.
DFewPotential for HarmComplaint+InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmComplaint+InspectionPut firmly secured handrails on each side of hallways.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaint+InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaint+InspectionConduct initial and periodic assessments of each resident's functional capacity.

March 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Shipley Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
1hr 15min
55min
ReportedExpected
RN
4hr 60min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.2%
91.8%
91.8%
91.8%
96.7%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
95.1%
97.3%
100.0%
96.2%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.1%
-
-
65.0%
48.9%
Q4 2015Q1 2016Q2 2016Q3 2016DE
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.8%
23.1%
25.7%
17.6%
25.5%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.1%
5.6%
14.1%
14.8%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents whose ability to move independently worsened
12.2%
12.2%
10.8%
10.8%
13.3%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who received an antipsychotic medication
8.7%
11.8%
25.7%
15.6%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents whose need for help with daily activities has increased
16.2%
8.6%
19.8%
19.1%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who self-report moderate to severe pain
10.4%
7.5%
8.6%
16.7%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
0.0%
0.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of high risk long-stay residents with pressure ulcers
2.2%
2.5%
2.8%
2.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who have depressive symptoms
10.2%
15.0%
20.0%
8.3%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents with a urinary tract infection
2.0%
2.4%
8.1%
8.1%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
2.6%
2.9%
2.6%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

77.9%
86.3%
87.0%
87.4%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.0%
90.4%
90.4%
90.4%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.7%
78.3%
76.0%
85.6%
70.2%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents who made improvements in function
8.6%
9.7%
23.7%
18.2%
13.8%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents who self-report moderate to severe pain
2.8%
3.3%
3.1%
2.7%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.0%
2.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016DE
Percentage of short-stay residents with pressure ulcers that are new or worsened



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