Search for Skilled Nursing by ZIP Code:  :

Consulate Health Care At West Altamonte

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. Florida (FL)
  4. Altamonte Springs
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Reviews
Overall Rating 1.5 / 5.0 ★★★★★

  • ★★★★★ in the last week

    I do not want to give a single star. I do not recommend this facility to anyone for any reason. My mom has stage four colon cancer. She had her surgery at Florida Hospital which she now wears a colonoscopy bag temp. My mom also suffers from Limphodemia in her legs. So before she could go home they wanted her to go to a rehab center so she regain her strength and get the swelling under control. Well this is the place they chose for her because they offered the service she needed to wrap her legs. Well since shes been there she has experienced nothing but attitudes and unwillingness to help. The communication between employees here is none. They gave her a colonoscopy bag that is not the one she is suppose to use and now has caused a rash. They keep telling her that they have ordered her the correct things that she needs. Well she has yet to receive it. She has been at this facility since September 21,2017. The staff walks around talking about getting there hair done. The staff does not interact with visitors. Upon walking in there is no one to greet you. Anyone can walk in here. It is not a very safe place. The Supervisors are not very helpful at all. Please for people who have loved ones please check on them and make sure they are getting what they need. This place needs to be shut down and restructured.

  • ★★★★★ 3 months ago

    My mom developed a stage four bedsore in less than a week. This place is horrible. She has since died from this injury. Nurses are lazy there and they tell lies to cover up there wrong doing. Dont ever place your family member at this place.

  • ★★★★★ 6 months ago

    My mother was brought here Humana gold her heath insurance did not have many options .. it was an awful physicality. We had to break policy to remove her from this place ..mildew gowns that were never changed when requested ..Same gown the next day.her roomate had dimentia and was bellowing out help me, save me , I need to go to the bathroom but, oh my god all into the night the nurses left her here to scream ... When I finally got someone to respond to her they said don't worry about it she does that and they gave her a downer to knock her out ..It didn't knock her out ..When I walked around the corner hoping for some relief the entire hallway stunk of urine it smelled like that the following day ..Very strong smell ..Dirty baseboards and all staff on there cell phones watching the presidental speech ..But they would have watched a black screen if nothing was on .. this place was scary now I'm at the point where I had to look again for places ..Only East Orlando off south chickensaw had decent reviews but this is a pump and dump place ..When I spoke my concerns to the director u could tell she has heard it before she was concerned but with working in a low budget facility u can tell her hands were tied and nothing was going to be done ..She offered a private room but with therapy only 30 min a day and such an awful environment she was better off living in the poor environment at home .. unfortunately now she need it again ..I wish everyone the best but please never here

  • ★★★★★ 3 months ago

    I was contacted today by this facility and according to the reviews I will not even consider taking my parent there. There should be some type of external investigation done by Health Department.

  • ★★★★★ 11 months ago

    My mother looked better than she had been in a long time, then she was transferred here and died within 72 hours due to their lack of care. My mother sat in her own feces for 2 days, they had not been giving her, her anxiety medication, the facility smells like cats sprayed throughout and the response time was nothing short of reprehensible. As an example of how on top of things they are, the emailed me two weeks after my mother's death to see if I had the chance to do her admission paperwork. Had I known then what I know now, I would be suing the hell out of this human kill shelter.

About Consulate Health Care At West Altamonte

General Information

Legal Business NameWest Altamonte Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 17, 1994 (24 years)
Capacity116
Residents108
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care At West Altamonte

Consulate Health Care At West Altamonte
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

December 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
BSomePotential for Minimal HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care At West Altamonte require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 20min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
4hr 20min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

82.5%
80.4%
80.4%
80.4%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
97.8%
98.8%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.9%
47.7%
35.5%
34.3%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.5%
23.3%
19.0%
18.3%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.8%
9.8%
12.8%
16.0%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
14.7%
14.6%
15.6%
13.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
16.7%
16.9%
10.7%
18.8%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
8.1%
12.7%
10.8%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
2.3%
3.6%
4.7%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
6.0%
5.0%
3.5%
3.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
2.5%
4.5%
6.0%
3.5%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
4.9%
2.2%
1.2%
1.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
0.9%
1.9%
1.8%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
1.1%
1.2%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.2%
97.5%
93.6%
92.6%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.8%
90.6%
90.6%
90.6%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.3%
64.7%
61.7%
70.9%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
10.7%
11.7%
17.6%
20.2%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
3.5%
1.7%
2.5%
0.9%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.3%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places