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Florida Living Nursing Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Apopka Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Jason Betsinger
    ★★★★★ 3 months ago

    This place is a joke. I'm sitting in the full visitor's parking lot, just watching the staff come and go. There is one nurse in a grey Mercury SUV who came out to sit in her car for 20 minutes, which is parked in a "visitors" spot. Another nurse just showed up in a red car and parked in a "visitors" spot, also. As she was walking to work with milkshake in hand, I rolled down the window and asked her "Are you a visiting?" She naturally replies: "Huh?" I continue: "Are you a visitor or do you work here?" Since she has a nurse's uniform, she replied, confused: "Oh, I work here." I held up my phone and said "Well, I'm leaving a review right now, because I'm noticing all the staff is parking here in the visitor's lot. You know you guys shouldn't be doing that." She said "Oh! I'm going to move my car right now!" I said "that's okay, stay there, I'll park over there," and drove to the gravel lot a little further away, one of the places where staff are supposed to park. The point is, if these people are so inconsiderate, break rules, and can't walk an extra ten feet, how do you expect them to care for your loved ones? If they don't care about doing the right thing, I can only expect them to do the wrong thing. And if you can't walk an additional ten or twenty feet, how can I expect you to take someone to the bathroom, or provide any other proper care? Another issue is that some of these visitors are elderly, and need to park closer to the door. This incident, for managment's information, was in the back parking lot at the rehabilitation facility. You guys really need to rethink some of your staff here, it's pretty bad when you have multiple employees that can't follow simple and clearly marked instruction. Edit: I had to change my review from 1 star to 3, for two reasons. Or rather, two people. The black male nurse taking care of my grandmother is always so kind and attentive, and same for the tall, very short-haired white female. She is very attentive and kind as well. Naturally, it's not justified to leave a 1-star review based on several bad apples. However, as I was walking in from leaving the initial review, I saw another nurse leaning on her gold Camry parked in the very first "visitors" spot, closest to the door. I believe that, in health care, you really have to regularly weed out the inconsiderate employees, and hold on to those hard-working, considerate, and kind ones mentioned above, as these people have, after all, lives in their hands.

  • Abundant Life Nursing
    ★★★★★ 5 months ago

    My grandmother was in Florida Living Nursing Center in Apopka, FL. This facility did not provide my grandmother with quality care or follow her plan of care from her doctors when she was transferred to this facility. After being there for two days, they had not gotten her up to pee, or move at all. On the second day they drugged her up so much she wasn't making any sense. On Thursday April 25, 2019, my grandmother advocated for herself and told her doctor ( DR. BEZAK) at Florida Living that she wanted to be transferred to AdventHealth -(waterman) Hospital in Tavares. Dr Bezak told my grandmother and grandfather that what they needed to do was give them more time to get her care started and going. He said that he would not sign off for her to be released and transferred back to Waterman Hospital (tavares), he told them that there was no reason for her to be transferred, that she was medically fine and needed to give treatment time. ( During these full three days, they had not moved her once from her bed, to pee, to give medication or to do physical therapy). My grandmother again said she wished to go to the hospital, he refused again. And said that if she wanted to go she would have to call 911 and have EMS transport her. Upon hearing this information i called 911 and directed EMS to transport her from Florida Living Nursing Center to AdventHealth (Waterman - Taveres) Hospital. On the way to the hospital my grandmother died. I was this doctor and facility investigated for not following a patients plan of care or listening to a patient and the family advocating for that patient. This doctor does not deserve to practice medicine if he is not able to listen to his own patients wishes and directives. This was very clearly neglect and I will be contacting a lawyer as well to ensure that Dr. Bezak never does this to another patient and their family again.

  • Rell Monfred
    ★★★★★ 11 months ago

    My wife has been at this facility for around 6 months, she has been on the 200 unit and I have witnessed some pretty troubling behavior by staff. CNA's are consistently rude, I have heard no less than a dozen arguments between different CNA's on the unit. Asking them to perform care or change my wife gets you an attitude, like it's an inconvenience for them to do their job. They are also pretty disrespectful and yell down the hallways at night as if there's nobody trying to sleep. Singing, shouting, and cursing in other languages. Personal hygiene products I have bought for my wife have been stolen and used on other patients. The lead CNA's sit in the dining room all night and sleep or watch tv, forget about the patients... they are here to get a check and nothing else! I have also encountered some of the nurses being verbally abusive to patients, laughing at patients who are confused, and nurses sleeping at the nurses station. Overall im extremely disappointed with the care my wife has received, and this is supposed to be an Adventist facility? They should be ashamed at how this place is run.

  • B. B.
    ★★★★★ a year ago

    EMPLOYEES at this facility was absolutely Professional, Polite and Attentive to a friend of mine who were in their care. I came at various time to visit my friend and each time the expected level of service, and care of this facility was consistent. Lenora at the front desk personality is warm and welcoming creating a friendly atmosphere from the onset. Nurse Jacquelyn Caravello has a personality every clinical personnel should model after. I wanted you to know your SERVICE was noticeable-thank you.

  • shirley talamas
    ★★★★★ 2 years ago

    My Mother was on the Rehab side, floor 1. The staff was wonderful to her. Of course, it's not the same as being at home, but they try quite hard to make the patients feel welcome. I would even witness nurses and aides bringing her their own favorite tea to share. If Mom asked for something, that wasn't available in their kitchen, they'd put up a note for us, and we'd stock that item in Mom's room. Whether it was her favorite ginger ale or hot tea.

About Florida Living Nursing Center

General Information

Legal Business NameFlnc Inc
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1979 (40 years)
Capacity202
Residents195
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Florida Living Nursing Center

Florida Living Nursing Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 13, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

March 13, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Florida Living Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
4hr 5min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.0%
51.5%
51.5%
51.2%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
51.9%
60.5%
70.7%
76.4%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.2%
51.3%
54.1%
48.8%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
34.1%
33.6%
31.5%
32.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.7%
23.2%
20.9%
23.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
20.8%
21.1%
24.2%
24.5%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
20.0%
14.2%
11.7%
9.4%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.4%
3.9%
6.1%
6.7%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.3%
6.6%
9.1%
9.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
3.0%
2.0%
3.9%
0.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.1%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
6.0%
3.2%
4.2%
1.8%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.6%
1.9%
3.0%
1.8%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.3%
2.3%
2.3%
0.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
10.4%
7.0%
5.4%
1.2%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

65.8%
60.5%
66.0%
70.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.5%
61.6%
63.1%
63.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.7%
78.0%
76.6%
75.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
31.6%
8.7%
0.0%
0.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
2.7%
1.6%
1.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.0%
0.6%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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