Search for Skilled Nursing by ZIP Code:  :

Manorcare Health Services

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Boca Raton Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Alex Puccio
    ★★★★★ a week ago

    The facility is ok for what it is. Like many other places, you will need to take an active role in your loved ones time there. As always, review all the details before making any decisions. We chose this facility due to the close proximity to where we live.

  • Trevor M
    ★★★★★ 3 months ago

    I have friends here that I come to visit. The facility is always clean and smells good. The Administrator, Tony, is friendly and helpful. He took the time to listen to my concern and help me resolve it. This place is A++ and has my highest recommendation.

  • Amanda Mazza
    ★★★★★ a week ago

    If I could give this place negative stars I would. Between my mother & I, we visited the Memory Care unit (Thalia Wing) on a pretty daily basis. I will start by saying there were a few AMAZING people at this facility, Maggie, Edeline, and Marie to name the 3 individuals who we trusted implicitly. These 3 ladies genuinely cared & loved their residents. They always said hello with warm welcoming smiles on their faces and kept us up date with anything going on with my Aunt. My Aunt would ALWAYS look at these 3 ladies, grab their hands and say "that's my friend". I can't thank them enough for all that they did and for treating her with the love & dignity that she so truly deserved. Unfortunately, I cannot say the same for the rest of the individuals who so miserably work in this facility. Tony Thomas, the director to begin. All he cares about is himself and the money the facility makes. I called & left messages on multiple occasions, I never received a call back. On one occasion, before leaving the facility I asked to speak with him. He came out of his office, immediately with a chip on his shoulder. I was simply trying to have a conversation with him regarding my concerns in the facility. The previous night, I walked in to a nurse sleeping in a chair, with the entire med cart wide open. It took one of the aides at least 45 seconds to get her to wake up. I immediately went to find a different nurse in another part of the facility who made note but was visibly annoyed that I caught her on her way out. He immediately became ill-mannered and was YELLING to me in the lobby. He told me that it was his livelihood that mattered and that the CNA's could go anywhere in Boca and find a job (clearly he is where the problem begins). He then screamed at me to "get out". I immediately left and called the corporate office in Ohio and began working with a lady there who eventually came down to try to "rectify" the situation. Again, nothing changed, even with his higher up coming to the facility. Over the years that she was there, I observed & filed complaints about so many things. There was one time that my Aunt had socks on that did not fit her feet, they would only go on halfway and she was tripping over them. I brought it to Maggie's attention who immediately took them off & asked the aide why she put them on, her response was "they were the only ones I could find". Maggie immediately told her that it was absolutely not okay, and that she needs to ask for socks if she could not find some. I constantly observed aides pulling, grabbing, yelling, & egging on arguments between patients. They were constantly on their phones in patients rooms, or sleeping in the dining room. I can't tell you how many times I left messages for Mr.Thomas and never received a call back. Fast forward to my Aunts last months. Yes, my Aunt had dementia but other than that she was one of the healthiest people there. She walked up and down the halls all day long, on her own, without a walker, and without ANY problems. We received a call one day that she was going to the emergency room because she fell, when we asked how she fell we were told that she was just standing there & fell to the ground. It can happen, but I just do not believe it. Unfortunately, she gave up her fight after this & stopped eating. Hospice came into the facility where we stayed for 3 days with her and did not leave her side. After a majority of the residents went to bed, we never saw a staff member again. They were all in the dining area sleeping, watching tv or on their phones. We would have to escort wandering residents out of my aunts room at least 15 times each night. One of them kept trying to lay in bed with her, I often wonder what happens when family members aren't there? The hospice doctor ordered Ativan for her anxiety on Thursday. Manor Care was supposed to dispense the medication. They kept telling us they didn't have it in yet. Late Sunday evening, she was really starting to decline but you could see the fear in her, she was shaking & crying. *Full review on facebook*

  • candace pascarella
    ★★★★★ 5 months ago

    I came here directly from the hospital after back surgery. It's been a week now, & I can honestly say this facility is FANTASTIC!! Clean, friendly, knowledgable & patient. I m a vegan diabetic, food is tasty, went to PT 2x a day, I was never pushed, guided with caring hands. My first experience which I m highly surprised!! I will recommend this home to all who need this care.

  • Faye Monroe
    ★★★★★ 2 years ago

    Physical Therapy was a very positive experience! I was there four hours a day and had private pay certified nursing assistants for an additional six hours. Sometimes when I arrived at eight am He had no water,would find call, and bed control buttons on floor where my husband could not reach them. Boca Manor Care would be my last place to place a loved one. I called corporate office in July and have not received a call back.

About Manorcare Health Services

General Information

Legal Business NameManor Care Of Boca Raton Fl LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 18, 1984 (35 years)
Capacity180
Residents157
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services

Manorcare Health Services was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

November 17, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
BSomePotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
4hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.6%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.7%
50.0%
61.7%
67.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.3%
24.3%
18.5%
20.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.7%
12.2%
12.5%
4.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.7%
15.3%
14.2%
12.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
9.0%
7.7%
17.2%
4.4%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.6%
2.8%
4.2%
3.7%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.4%
2.6%
4.8%
7.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.8%
1.4%
3.3%
2.2%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.5%
0.7%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.8%
2.8%
1.4%
1.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
6.2%
5.7%
7.5%
6.6%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.5%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.9%
89.0%
88.6%
89.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.8%
91.9%
91.9%
91.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.5%
79.8%
75.0%
70.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
5.5%
2.2%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.3%
0.0%
0.8%
1.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places