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Regents Park Nursing & Rehabilitation Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Kristy Cucchiarelli
    ★★★★★ 3 months ago

    Don't listen to the bad reviews. People only post a bad experience verse a good. We moved my grandmother here about 8 months ago. She was previously in 2 other nursing homes before here and they were terrible. The care and staff here are around the clock and everyone is AMAZING. We had a hard time getting her transferred and in here, but Scott fought for us and helped make the move easier. They get her dressed and out of bed everyday, makes sure she is clean, and make her participate in activities. Anytime anything is wrong (whether as minor as a cold or a bigger concern we get a call)the nurses let us know if test are being ordered, when a doctor is coming, etc. The nurses, the aides, the therapists, are all amazing and keep the patients spirits high. My grandmother was left at other nursing homes in bed like a helpless person to lay and rot, and Regents has brought her back to life! She looks wonderful and is happy as can be. I am not sure what people think or what their expectations are of a nursing home, but if you stay involved, visit, and spend time with your loved one a couple times a week, for a couple hours a day, you will see these patients are loved and truly getting taking care of at Regents. I cannot thank Scott, the nurses, aides, therapists, and whole staff enough for bringing my Grandma back to life! You guys have changed her quality of life in the most wonderful way!

  • allyson dedic
    ★★★★★ 2 months ago

    I work in the skilled nursing arena and when it came to placing my own mother in law, I completely trusted Regents Park. When I read other poor reviews, I could only hope that no one makes a decision based off of that! First off, the center itself is beautiful, maintained to the highest of my standards, and goes out of their way to accommodate family members. The nursing staff constantly stayed in communication with me, consulted me with any decision (big or small), and treated her with respect and dignity. The nurses treated her as if she were their own family member and although I may not have been able to be there daily, I never came to visit her and felt disappointed. I felt that they were invested in her care to ensure she had the best experience possible. I am truly grateful for Regents as a center, the administration that worked with me hand in hand, and the clinical staff that went ABOVE and BEYOND!

  • Ed Koenig
    ★★★★★ 2 months ago

    If I could give this place a zero that would be my rating. It is absolutely awful. I stayed overnight on a Sunday to help my father out and during the night I found all patients were ignored. When any patient rang for help for assistance in going to the bathroom or for pain medication no one came to help for 30-40 minutes. I even went to the reception desk asking for help and still no one came. One gentleman even got out of his bed, got into his wheelchair and wheeled himself to the hallway calling out loud for help. It was useless. When someone finally arrived to help my father go to the bathroom she told me that I could do it myself by inserting his penis into the plastic urinal container, I told her that I was uncomfortable doing that. Her response: "He won't know the difference."

  • Pamela Maline
    ★★★★★ 3 months ago

    Agree with negative reviews My father was left with no care, blood pressure went sky high and nothing ordered to administer to him. Nurses did not move once from the desk area and my fathers vitals were only taken the night he arrived. Was told they do not check sugar because it exposes him to potential infection. There was no care the whole day I was there. Needless to say, we gad him urgently taken out of this rehab and he was readmitted to ER. Everything written is true. Horror story and still shuddering. Doctors back at hospital could not believe the lack of care.

  • Morgan Yudell
    ★★★★★ a year ago

    If you're reading this review it means that you're probably looking for the best place for your elderly mother or father. You have also, most likely, discovered that this place keeps coming up as the best rehab facility in Boca Raton. Well it is... The best of the worst! The OT & PT therapists are decent but they're only going to be seeing your loved one for just a fraction of their otherwise fairly miserable day. They will be at the mercy of the aides who, for the most part, are there just to collect a paycheck. Keep in mind that the really good aides go on to better paying jobs so that leaves the bottom of the barrel. And there aren't even enough of them to answer the call light in a timely fashion. Imagine having to go to the bathroom, & no one shows up for 20 minutes. If you need anything else you could be waiting even longer. And then there's the food. Who knew that kosher food could taste that awful! If your loved one is not a diabetic & you know just how bad artificial sweeteners are for you stay away from the desserts or anything else that calls for real sugar. Their attitude is one size fits all. I also had the misfortune of having to speak with Gilda the director of the facility because 2 days after my mom arrived her necklace was stolen. Gilda was extremely defensive & claims that nothing has ever been stolen & the necklace was probably lost in the laundry. My mother was there for 4 weeks & by the time she left she was bordering on depression & had lost a lot of weight because she could barely eat any of the meals there. I truly feel bad for anyone who has to make a decision as to which rehab to go to because this is the best that Boca has to offer.

About Regents Park Nursing & Rehabilitation Center

General Information

Legal Business NameRegents Park, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 18, 1984 (34 years)
Capacity180
Residents155
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regents Park Nursing & Rehabilitation Center

Regents Park Nursing & Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.

September 30, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.

July 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regents Park Nursing & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
4hr 40min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.1%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.5%
74.3%
81.1%
71.9%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.4%
22.2%
21.1%
18.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.1%
7.6%
11.6%
15.3%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
18.9%
17.6%
15.2%
15.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
4.6%
3.5%
5.8%
4.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
13.2%
6.9%
8.7%
8.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
10.6%
11.1%
15.0%
6.2%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
3.2%
4.7%
0.8%
0.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
2.0%
7.4%
4.2%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.9%
2.0%
1.9%
3.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.9%
0.0%
1.9%
2.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.5%
1.3%
0.4%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.8%
97.4%
99.0%
96.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
90.6%
90.6%
90.6%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.4%
77.0%
80.8%
80.2%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
10.4%
7.1%
5.5%
5.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
2.1%
1.4%
0.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.7%
0.5%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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