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Manorcare Health Services Boynton Beach

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  2. Florida
  3. Boynton Beach Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Mimi Rizek
    ★★★★★ a month ago

    The photos are quite apropos. Please notice the lack of people in the photos. Because the ones that are here treat you as if you are invisible! Kind of tough on the heart and soul. Reminds me of the Hotel California you can check in but you can never check out

  • karyn zajac
    ★★★★★ 6 months ago

    My mom was there post hospitalization last month. I read a few reviews prior to her going there. Wow! It was disgusting! I would never send anybody there ! The nursing staff were terrible. They almost killed my mother! she had to return back to the hospital due to the poor assessment skills the nurses have. Never once did they listen to her lungs. She came out of the hospital with a new diagnosis of congestive heart failure and MI. So you would think the nurse would monitor her cardiac status. I complained every day to the supervisor regarding the lack of nursing care and knowledge that the staff had. I can't believe they even called themself nurses. They had no commonsense. When she was having respiratory and cardiac issues it took them a long time to answer the call bell. I myself am a nurse for 30+ years so I have knowledge on what the care should have been so again if you want your family member dead it would be a great place to send them otherwise STAY AWAY From Manorcare!

  • Joseph Nitti
    ★★★★★ 8 months ago

    My mother was sent there for physical rehab I have never seen my Mother so upset with the care she received. The staff has shown her no respect or concern throughout her stay. They ignore her requests for assistance to the bathroom and leave her in wet diapers . The dignity of a patient is paramount in healthcare especially for the elderly that must continue by on us for their basic needs. The humiliation that my mother has been subjected to by your staff is unconscionable. It beyond sad that any human should be treated so horribly in their end stage of life

  • Family Care
    ★★★★★ a year ago

    EXTREMELY disappointing experience!!! My mother was a patient at the the ManorCare of Boyton Beach for three weeks of rehabilitation and I would NOT recommend this facility. Despite numerous efforts to page the doctor on call while my mother was in their care, my phone calls were not returned. In addition, when I finally scheduled a firm time to discuss her care with the "team" assigned to her treatment, the physical therapist and medical / nursing staff did not attend the call. If you are looking for a caring environment for your loved one or family member, this is NOT the place.

  • Lakita Barnes
    ★★★★★ a year ago

    My Mom has been at this facility for 5 almost 6 years now. I have come across some great nurses and staff CNA's throughout her time being there but within the last year 1/2 this place has gone down. The nurses on staff now are not very knowledgeable and most act as if they can care less. Don't ask to many questions because here comes the attitudes. Why would anyone have an attitude about someone just wanting to know that their love one is okay & safe. My point is Manorcare of Boynton is not a bad place you just have to stay on top of things and hold the staff for doing their jobs because that's what they are there for. You don't come to work to gossip and give attitude you come to work & take care of the patients and be of assistance to the patient's families. My advice to management hire qualified people and people that are willing to work who care about the patient's

About Manorcare Health Services Boynton Beach

General Information

Legal Business NameManor Care Of Boynton Beach Fl LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 5, 1985 (34 years)
Capacity180
Residents139
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services Boynton Beach

Manorcare Health Services Boynton Beach was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 15, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

March 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintGive residents a notice of rights, rules, services and charges.

January 12, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

December 4, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services Boynton Beach require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 40min
ReportedExpected
CNA
15min
45min
ReportedExpected
LPN
1hr 15min
1hr 20min
ReportedExpected
RN
3hr 60min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.0%
84.0%
84.0%
84.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
62.5%
63.6%
61.9%
61.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.3%
21.2%
22.2%
22.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.5%
13.9%
7.6%
12.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
13.4%
10.9%
12.2%
15.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
12.2%
4.9%
10.6%
10.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.1%
6.3%
5.0%
8.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
8.8%
9.6%
9.4%
4.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.8%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.1%
3.2%
2.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.0%
4.2%
3.9%
7.9%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.0%
1.4%
0.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.6%
99.4%
99.3%
98.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.3%
88.6%
88.6%
88.6%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.5%
73.3%
72.4%
75.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
4.1%
1.8%
3.5%
2.6%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
1.9%
2.8%
1.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
1.4%
0.6%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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