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Brandon Health And Rehabilitation Center

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Emiliana White
    ★★★★★ 2 months ago

    Every single negative rating and comment posted here are valid. My mom has been at this facility since Friday and has had nothing but bad reports to give since then. The facility itself is extremely antiquated and poorly staffed. All of the staff members that she has encountered have done nothing but talk negatively of how the center is ran. Last night there wasn't even a nurse on staff to distribute her scheduled medications let alone bring her a cup of water. She put in a request for a change of room due to the foul smell of her uncleaned roommate two days ago and has yet to receive an update. Staff members are so happy to get off work that they leave things uncompleted and don't seem to update who ever is covering them with patient requests. I would love to move my mom to another facility however ever center in our area that is covered by her insurance is own and operated by the same company, the Consulate group. The only positive note that I have about this place is for their physical therapist who have been doing a good job in rebuilding my mother's confidence in performing the daily exercises planned for her. Aside from that, this has been one of the worst experiences with healthcare facilities that we have experienced thus far. This facility either needs to be shut down or major changes need to be made immediately (revamp of the facility, adequate staffing of qualified personnel, providing meals fit for human consumption, cleaning of patients on a regular basis, etc.).

  • Shannon Monk
    ★★★★★ 4 months ago

    If your loved one cannot speak or communicate for themselves DO NOT SEND THEM HERE. The only thing good about this place is the physical therapists. The CNA and nursing staff have a very high turn over rate and they are drastically under staffed. We had several serious issues at this place. My loved one was somewhat incapacitated and could not walk or speak coherently. They would claim to feed him, but didn't. He lost a significant amount of weight. They didn't give him enough water so the dehydration damaged his kidneys since he was taking medication. The final straw was when we came in and found him on the floor with the lights off. Nobody knows how long he was there. Despite numerous requests for a call back to get some answers, no one called except to confirm the billing address. This place is a NIGHTMARE. Never again...

  • Rebecca Lennard
    ★★★★★ 2 months ago

    Do not send your family members to this facility. The overwhelming neglect of patients is abhorrent. Our mother was fortunate that we visited often to witness first hand what was going on. She was alert and oriented to be able to communicate what was happening when we weren't there.

  • Sam Latlippe
    ★★★★★ 2 months ago

    My mother was in this facility for rehab. The prior review that stated physical therapy was the only good thing about the place WAS RIGHT ON. MARK. CNAs an nurses are as bad if not worse than described. The admin staff, gets worse the higher in their chain it goes. Do not let your family member be a patient at this facility. I cannot believe it is allowed to operate without question.

  • VurtD Furk
    ★★★★★ 3 months ago

    The building has 5 stars over their name out front but that is misleading as this is not a 5 star facility. That is not my opinion but a fact. Alzeimer residents are being ignored when calling for help because staff thinks that the residents don't know any better. Call lights are never answered. Desk phones ring off the hook. Roaches and ants everywhere. Residents are left by the nurses station shaking from the cold a/c with no blankets. Staff sitting at the nurses station on their cell phones or talking loudly and gossiping. No professionalism whatsoever. Residents and staff look very disgruntled. Do not place your loved ones here!!

About Brandon Health And Rehabilitation Center

General Information

Legal Business Name1465 Oakfield Drive Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 7, 1997 (21 years)
Capacity120
Residents114
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Brandon Health And Rehabilitation Center

Brandon Health And Rehabilitation Center
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 22, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

June 11, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

March 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

February 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

October 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

February 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Brandon Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 30min
ReportedExpected
CNA
35min
45min
ReportedExpected
LPN
1hr 5min
1hr 30min
ReportedExpected
RN
4hr 25min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.1%
91.2%
91.2%
91.2%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
79.2%
94.5%
92.6%
87.5%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.4%
44.4%
36.4%
39.1%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.3%
21.8%
28.3%
25.0%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.0%
16.3%
23.3%
12.7%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
10.0%
5.9%
11.8%
9.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
13.2%
8.9%
17.8%
1.9%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.1%
5.1%
8.2%
10.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
8.0%
16.7%
11.8%
5.5%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
5.6%
12.8%
15.4%
11.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
2.4%
0.0%
2.1%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
3.8%
0.0%
1.9%
3.6%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
0.0%
1.5%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.5%
78.4%
80.8%
82.9%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.7%
73.6%
73.6%
73.6%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.9%
73.7%
76.2%
82.3%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
5.2%
8.8%
10.8%
17.4%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
1.3%
1.6%
2.9%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.5%
1.0%
1.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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