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Heron Pointe Health And Rehabilitation

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Brooksville Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • John Tyler
    ★★★★★ a month ago

    I have been in and out of Heron Pointe often as a resident. The care is great and the staff is very pleasant. The staff is clean and courtesy. Food is not the best but, cheeseburger is very good. Administration is very friendly and Mrs. Washington is an out standing and polite employee. The administrator is always asking me, if I need anything. Diane is always checking on her residents. Great team! I would highly recommend the facility.

  • Valerie McGraw
    ★★★★★ 3 weeks ago

    I found the staff to be attentive, friendly, and comfortably informal. Meds were given out on schedule. Personal space was available in a resident refrigerator for must have items (soda, chocolate milk). Rooms were clean. Televisions worked well. Therapy was tough, but doable. Food was better than expected. (The pot roast is very good and tender.) Specific days have optional additional food choices for a fee (takeout/grilled hot dogs/BBQ sandwiches) There are multiple daily activities and game/book stocked day rooms. Nursing/CNA schedule and daily menus are posted. I would suggest this facility for family and friends in need. (I withhold a 5 star rating for a live-in nurse/therapist. So nothing against this facility just a completely different level of rehab.)

  • Prodigy Frostiy
    ★★★★★ 3 weeks ago

    I currently work at Heron Pointe for almost a year now and we all do work together on our unit which I work A Wing, and we all get along. My residents on my set are very sweet and caring. I have worked B Wing before and enjoy that wing but I do love A Wing more! I usually work 2nd shift, but I do pick up working day shift and the staff are equally helpful on both shifts!!!! I do enjoy coming to work!!!!

  • Cathy Corneliuson
    ★★★★★ 3 weeks ago

    I come there 3 days a week to visit a friend. The staff is very friendly and helpful. They have a lot of activities for the residents. After reading other reviews I would like to say that most of the nurses and CNA are great.i go to B wing and there are a lot of very caring people. The nurses are great and very helpful. The CNA'S are always willing to answer questions that I may have. Heron Point is trying to make it an even better facility. There is always room for improvement.

  • Nancy D
    ★★★★★ a month ago

    We had a family member admitted to the rehab facility and were overall very impressed by the care and assistance they received. Requests were fulfilled timely and with great professionalism. We were provided a streamlined discharge process with accommodations for at home care setup before we left the facility. A special thank you to the following staff who really went above and beyond in the level of service we received: Sherry (RN), Eric (CNA), Jennifer (CNA), Lisa (RN), Kelly (RN), Patricia (Director), Constance (RN), Ms. Washington and the Executive Director.

About Heron Pointe Health And Rehabilitation

General Information

Legal Business Name1445 Howell Avenue Operations LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 17, 1982 (38 years)
Capacity120
Residents117
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heron Pointe Health And Rehabilitation

Heron Pointe Health And Rehabilitation was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 18, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDispose of garbage and refuse properly.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heron Pointe Health And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
30min
55min
ReportedExpected
RN
3hr 50min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.1%
99.1%
99.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.5%
62.5%
48.8%
50.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
39.2%
37.5%
35.4%
41.2%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.4%
38.0%
21.4%
15.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
12.7%
14.8%
12.6%
12.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
21.0%
16.3%
10.8%
7.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.1%
8.0%
7.5%
7.3%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
1.8%
3.0%
3.9%
6.9%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.5%
3.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.0%
6.0%
4.7%
10.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.9%
1.0%
0.8%
0.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.2%
99.1%
100.0%
97.6%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.5%
98.1%
98.1%
98.1%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.5%
78.0%
-
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
11.8%
20.5%
27.3%
22.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
1.9%
5.6%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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