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Spring Hill Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Brooksville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Lorna Clarke-Toole
    ★★★★★ 2 months ago

    So sorry I took my mom there about a year ago for rehab. Nursing care was sub-standard & they wanted to keep her for additional days beyond what Medicare allows. Hell, no! Why would we chose to stay for additional lack of care. I should have moved her out sooner. I would not recommend this facility. There has to be better facilities in our area. If not, God help us all. I hope that by now they have improved on patient care.

  • Amy E Krahling
    ★★★★★ 4 weeks ago

    My experience from this place is the "bad things" I hear are the things my mom tells me to try to get me to take her home and the stories her and her roommate tell us to see what kind of reaction we give. I know these places are not ideal and they are not perfect nor is the staff but our loved ones are safer here than if they were home alone far away from us, at least in my situation. The staff I have personally encountered have been wonderful and my mother is being treated well and is being cared for. She is warm and has food. I visit her every day and she only complains when she does something she isn't supposed to be doing and gets caught or falls! Other than that shes just bored! All in all, it's not that bad!

  • P L
    ★★★★★ 2 months ago

    Went visit my sister, these people will never get strong from the cook rherecwho serves horrible food for them to eat! You need cna nurse Your meds they disappear.. filthy floors , dust these people on oxygen have breath in.. laundry they wash but loose your good clothes.. they is no organization there no one who capable a director of this place to handle workers who don't speak English , fire dam cook! Fire lazy ones , don't be wearing that name tag ur in medical profession because you should not be in this field of handling these patients who cannot help themselves, front when you get there is ammuclatevto deserve people checking it out, unacceptable! If we all go to state and complain I will be one to straighten this place out or SHUT IT DOWN! Leave dirty dinner plates around! You need family there to help your loved ones! I was proud to wear my name tag what I was and aimed to serve one dinner... lunch. Breakfast.. if it wasn't right I made it right!!! This place will Get straighten out and if needs be fire all ones who don't give a dam for sake of these patients!!! Including so called big guy who organizes this nightmare of a place.. the patients do not want to complain because then they are treated worse!!! So I will get decent help for these people where we do not have be so worried bout our loved one!!!

  • Sandy Wesley
    ★★★★★ 7 months ago

    My mother was there recently. She did not get the PT till it was time to leave. She waited 3 hours for a glass of water and an hour for a Tylenol. She had a broken shoulder, which required surgery to repair. They never changed her dressing or cleaned the wound. They ask her if she wanted to sign over her social security check. I would not take a loved one there.

  • Pearl Hansen
    ★★★★★ 10 months ago

    After some negative experiences at a facility close to this one, I decided to transfer my mother here. Best decision! I have nothing but positive thoughts for Spring Hill Health and Rehabilitation. Thank you everyone for helping our stay in Florida be a more stable and secure one. March 18, 2018 UPDATE A couple days ago I received a call from someone named Diane. I asked to speak to Hannah, since she was my main point of contact during my mother's stay. I was rudely denied my 3 requests during the call. Too much gets lost in translation when you begin to involve people who were not present in any conversations. I cannot afford to fly into Florida, we are still recovering from Maria and the break in to the house after we left seeking oxygen and help for my mother's health. But, if I have to find a way get there. PLEASE DON'T MAKE ME COME THERE AND SPEND MONEY WE NEED TO SAFEGUARD THE HOUSE AND PROPERTY. I prefer to speak to Hannah FIRST. (Plus, she's not a bully.) What is not to understand of my simple request? Obviously, since I received a call, I know your institution has my contact information, so please, have Hannah call me. I have emailed her twice and have received zero response. This is very unlike her. It is sad that after all the care and positive treatment, someone has to come along and ruin it for everyone. All I need is to speak to Hannah. Why is that so difficult to respect and understand? I am so, so , so disappointed.

About Spring Hill Health And Rehabilitation Center

General Information

Legal Business Name12170 Cortez Boulevard Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 7, 1998 (20 years)
Capacity120
Residents119
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Spring Hill Health And Rehabilitation Center

Spring Hill Health And Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

May 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintGive residents a notice of rights, rules, services and charges.

December 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Spring Hill Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 40min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
1hr
1hr 15min
ReportedExpected
RN
4hr 10min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

76.3%
78.3%
78.3%
78.3%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.8%
61.9%
52.2%
33.3%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
42.6%
40.4%
36.5%
38.1%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.0%
12.5%
19.2%
14.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
12.0%
12.2%
23.7%
11.3%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
15.7%
5.9%
13.3%
5.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
15.4%
13.7%
8.1%
8.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
6.7%
4.7%
9.3%
5.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.8%
1.9%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
11.8%
7.8%
1.7%
9.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.9%
0.0%
0.0%
1.6%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.9%
3.8%
3.2%
3.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.6%
100.0%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.1%
86.7%
86.9%
86.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.4%
76.3%
79.0%
73.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
13.3%
11.8%
10.6%
7.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.6%
0.3%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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