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Spring Hill Health And Rehabilitation Center

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  3. Brooksville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Pearl Hansen
    ★★★★★ a month ago

    After some negative experiences at a facility close to this one, I decided to transfer my mother here. Best decision! I have nothing but positive thoughts for Spring Hill Health and Rehabilitation. Thank you everyone for helping our stay in Florida be a more stable and secure one. March 18, 2018 UPDATE A couple days ago I received a call from someone named Diane. I asked to speak to Hannah, since she was my main point of contact during my mother's stay. I was rudely denied my 3 requests during the call. Too much gets lost in translation when you begin to involve people who were not present in any conversations. I cannot afford to fly into Florida, we are still recovering from Maria and the break in to the house after we left seeking oxygen and help for my mother's health. But, if I have to find a way get there. PLEASE DON'T MAKE ME COME THERE AND SPEND MONEY WE NEED TO SAFEGUARD THE HOUSE AND PROPERTY. I prefer to speak to Hannah FIRST. (Plus, she's not a bully.) What is not to understand of my simple request? Obviously, since I received a call, I know your institution has my contact information, so please, have Hannah call me. I have emailed her twice and have received zero response. This is very unlike her. It is sad that after all the care and positive treatment, someone has to come along and ruin it for everyone. All I need is to speak to Hannah. Why is that so difficult to respect and understand? I am so, so , so disappointed.

  • Sandra Wilson
    ★★★★★ 2 months ago

    My best friend was transferred to this facility and I was alarmed at what I witnessed. My friend had a massive stroke 1 month ago and they put her in a wheelchair and let her "roam" (as the nurse said) the halls. She has a wrist band that says "fall risk". No one is watching her and there is no alarm connected to her chair should she try and get out. This is an accident waiting to happen. I would not recommend this facility. I am afraid for my friend. God keep her safe.

  • Jeanie Fehrenbach
    ★★★★★ 4 months ago

    This facility has been wonderful in rehabilitation for my mom! Over the past six years, my mom's had quite a few occasions to be in rehab, and this facility is always our first choice! The nursing staff is quick in addressing any questions or concerns I have, as well as being very compassionate and professional to deal with. The rehab department has helped my mom tremendously in making strides in all her abilities--especially after spending 60 days in the hospital. They keep me well informed about her progress and are very patient. The CNA's are very good, too. They give my mom the help and attention she needs on a very timely basis. Activities are available for all to participate in with a fun-loving group running them! We are truly grateful and appreciative of all the staff at this facility, There are many rehab options available in my community, but Spring Hill Health and Rehabilitation is always our first choice!

  • jessica paradis
    ★★★★★ a week ago

    Within the first 24 hours at this facility my mother supposedly fell had a black eye , had all her personal items slowly disappear bc I was unaware that they didn't put them in a safe like hospitals do... When I arrived to visit they didn't explain why or how she was transferred there from the hospital in Newport richie. I'm filling a complaint in the morning highly disgusted with how they've been handling my mother.

  • Cheryl Singer
    ★★★★★ 4 months ago

    There are Words to describe how awful the place is, they place the patient in wheelchairs and then put there food in their rooms but the patient is near the nurses circle so there's no possible way for the patient to eat their food. When you question the staff They say the patient does not want to eat but the patient has dementia and needs to be helped with the eating. My father was there for rehab when he left he left by ambulance was brought to Oak Hill Hospital where he passed away. The Staff stated that they will understaffed and that my father needed a little more help then they had time for So a family member should remain there all day. Then what is the purpose of the rehab. I don't need Excuses. I called to see how my father was and they said he was fine and eating lunch at the same time my other phone rang and it was the hospital asking for me to come in because they had to put a central line in , how is he fine and there when he was at the Hospital? Can we remove all the stars? Anyone that needs rehab find somewhere else.

About Spring Hill Health And Rehabilitation Center

General Information

Legal Business Name12170 Cortez Boulevard Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 7, 1998 (20 years)
Capacity120
Residents119
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Spring Hill Health And Rehabilitation Center

Spring Hill Health And Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

May 9, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintGive residents a notice of rights, rules, services and charges.

December 2, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

September 24, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

August 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

August 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Spring Hill Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 40min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
1hr
1hr 15min
ReportedExpected
RN
4hr 10min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

76.3%
78.3%
78.3%
78.3%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.8%
61.9%
52.2%
33.3%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
42.6%
40.4%
36.5%
38.1%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.0%
12.5%
19.2%
14.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
12.0%
12.2%
23.7%
11.3%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
15.7%
5.9%
13.3%
5.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
15.4%
13.7%
8.1%
8.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
6.7%
4.7%
9.3%
5.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.8%
1.9%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
11.8%
7.8%
1.7%
9.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.9%
0.0%
0.0%
1.6%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.9%
3.8%
3.2%
3.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.6%
100.0%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.1%
86.7%
86.9%
86.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.4%
76.3%
79.0%
73.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
13.3%
11.8%
10.6%
7.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.6%
0.3%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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