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Spring Hill Health And Rehabilitation Center

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    It's a good place, as long as you go visit and keep in daily contact with your loved one. If they know someone is watching they take very good care of patients. Therapy people are a little rough around the edges but remember they do this all day, they have to tune out some of the moaning or they would lose their minds. Always clean. They have a cute monthly calendar showing all the activities to participate in, every week day!!! That's my favorite! They have a nice large garden area and even some cockatiels to visit. It's almost across the street from the new grocery store Aldi's. Just don't dump your loved one off and never visit!! Be kind to the staff, it's a heartbreaking job I personally could never do.

  • ★★★★★ 3 months ago

    My aunt was here a couple weeks ago. She stayed for 3 weeks for rehab. I don't know why people post anything negative about this place because it is wonderful there. The staff really care about the people there and it is nothing like a typical "nursing home." You can tell that the staff are there because they want to make a difference. We felt like more than just a number. The nurses, aides, and therapists were all very professional but personable too. The food was good and the building was clean. If we needed anything, we got it right away. This would be the only place my aunt would ever want to go back to for rehab.

  • ★★★★★ 2 weeks ago

    If I could give no stars I would! As someone said RUN do not walk from this place! Terrible. Bayfront had discharged a 90 year old women to rehab at this facility. The admission was approved and a room was assigned and ready. While on the way from the hospital to Spring Hill Health and Rehab they had "changed their minds". Upon arriving with this distraught women they informed us to leave and go back to the hospital they refused the admission! Unacceptable, they did not care where this women went, unprofessional, condescending and rude does not describe their attitude, they could have cared less! If this doesn't speak volumes to you of how they run that place then I don't know what would!! A report is being filed with Florida Department of Elder Affairs, something needs to be done!!! Management please do not bother to say you will pass my comments to the Executive Director it is just a bunch of talk that means nothing! ACTIONS speak louder than words!

  • ★★★★★ 3 months ago

    My grandpa is here for 4 weeks and and this place is absolutely horrible! I came to visit for 2 days so far and he has wrecked his bed twice due to not having any bed pans in the room or even to be found. We yelled for help and the nurses just walked around like nothing was going on. No one here has any sense of urgency what so ever. These people do not care about their patients, they only care about the paycheck they bring home ( which is probably close to nothing) due to their lack of knowledge to the patient. The food is absolutely horrible. The chicken is dried out and the nurse didn't even know what she was serving that night after looking at it twice. He has been here for a week now and only seen the doctor once. This place is a complete joke. As far as the physical therapists go, they are there for the job.... No common sense at all. This is a horrible experience.

  • ★★★★★ 8 months ago

    I volunteer there and my experience has been great. The staff work hard are caring and friendly. Brian P. is probably my favorite person working there because he goes above and beyond in so many ways that deserve more than a review

About Spring Hill Health And Rehabilitation Center

General Information

Legal Business Name12170 Cortez Boulevard Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 7, 1998 (19 years)
Capacity120
Residents117
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Spring Hill Health And Rehabilitation Center

Spring Hill Health And Rehabilitation Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 2, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

September 24, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

August 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

August 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Spring Hill Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 40min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
40min
1hr 20min
ReportedExpected
RN
4hr
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.3%
76.3%
76.3%
76.3%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
45.6%
50.0%
42.9%
45.1%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.9%
23.8%
20.9%
23.4%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
12.3%
3.9%
6.2%
6.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
49.1%
27.7%
31.7%
34.1%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
1.9%
0.0%
0.0%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
8.9%
0.0%
18.4%
24.0%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
3.8%
2.1%
4.3%
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
14.3%
22.9%
21.3%
8.2%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
1.8%
0.0%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.8%
0.0%
0.0%
2.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
2.0%
1.7%
1.3%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
7.0%
1.9%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.2%
99.6%
99.3%
98.8%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.7%
86.1%
86.1%
86.1%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
45.6%
60.0%
69.1%
65.9%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
9.7%
6.3%
5.8%
8.8%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
3.5%
2.2%
0.6%
0.6%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.3%
0.3%
0.5%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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