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Rehab & Healthcare Center Of Cape Coral

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I would give 5 stars to the ot pt dept. I was there for rehab. In my 50s. It is a scary horrible place if you dont get the right ca or the right nurse. Twice i was given my roommates meds and vice versa. Fortunate for me i recognized it and we swapped. My first night i was given a room with a young mentally challenged woman.she scream all night. I could have dealt with that. But when my light was finally answered i asked for a bedside chair the ca who i will call Curly Locks came with a bed pan and started making fun of me about it. She told me they did not have bedside chairs and continued to make fun of me for wanting "the little potty chair". The nurse showed up and they started talking in Creol. I took French three years in school. I may not be able to speak it but understood what they were saying. When i said something Curly Locks took off. The nurse told me she was just talking fast and that they did not have any bedside chairs. I went the next am and told them i either wanted to go to home or another facility. They asked me to give them another chance they would move me in a different wing with a real nice lady and they did. Shortlived when she went home they came to me and ask of i could them a favor. They wanted to move me so they could give my room to a man. Gladly.(had known that their were other rooms with men by themselves i would not) they said the lady was quite. Moved me. Shoved my dresser sideways i could barely get my hand in. Tv loud as it cold go.my family found me next day bawling had peed night or day. My daughter came to rescue me. But again i stay my husband moved my bed and dresser. They lost my clothes 3 or 4 days ago.night nurse tried her best to get me to take my sleep meds.i had been sent speech Therapist but he gave me memory tests. I gues to doubt someones thoughts less i coplained.the ca and nurse last night also spoke in creol but about another patient. I started keeping track of times to answer light and depending on who was on duty one and half hours in some instance. Once when i couldn't get off toilet i finally got off and hurt my hip. I have been worried about that, my saftey, my meds. Some wonderful people and wonderful therapy team. I fear for those who cannot speak up and that do nothave family support. Home now and even though my food in frig got stolen and my clothes at least i survived. I didn't stay my 20 days but they were probably glad to be rid of me.

  • ★★★★★ 9 months ago

    My family member recently there. If I could give zero stars I would! Many CNA's were rude and downright uncaring and disrespectful. It takes 20-30 minutes to get some help when you call. They never even tried to toilet them! Just told to go in diaper. Called for help for bathroom for bowl movement and aid said she needed help. NEVER came back to help and they just went in pants. Called again and saw aid in room across hall on cell phone!!! Family member scared of many aids there. They have much cognitive function just loss of body function. They were afraid to complain for fear of some aids. Social worker was cold, uncaring and rude!!!! The facility just won an award from State not sure how! Smells bad most of time and resident bathroom always dirty! Food very poor quality and tuna casserole many days! Rubbery noodles seemed to be a staple. Seemed as if cheapest of food used. Please watch your family member here! They love it when family not involved so they deal with lonely people in poor mental states so they are not found out with their poor quality of care.

  • ★★★★★ a month ago

    I work here, best place for your love ones.

  • ★★★★★ 2 months ago

    Very clean environment, nice facility, dad was happy.

  • ★★★★★ 8 months ago

    azero rating possible?? Horrible experience, My Dad was there for rehab ( 81yrs old) Unable to use the phone to call family members, When we tried to call There was nobody to answer the phone. I had to send someone in to let him use their cell phone to call me as I live out of state. No updates on progress as promised. My Dads experience there was a nightmare. Food was uneatable, call button was ignored, He felt neglected and abandoned,definitely not a place for those in need of assistance.

About Rehab & Healthcare Center Of Cape Coral

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 16, 1979 (39 years)
Capacity120
Residents107
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Rehab & Healthcare Center Of Cape Coral

Rehab & Healthcare Center Of Cape Coral
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 16, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

February 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Rehab & Healthcare Center Of Cape Coral require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 35min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
60min
1hr 15min
ReportedExpected
RN
4hr 55min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.0%
91.4%
91.4%
91.4%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
98.8%
100.0%
98.9%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.1%
46.9%
51.5%
57.6%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.4%
30.8%
23.2%
22.0%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.5%
16.2%
7.9%
8.9%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
12.2%
11.2%
10.8%
11.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
13.5%
10.7%
5.3%
13.9%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
11.3%
8.0%
7.1%
1.4%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
8.3%
1.2%
1.2%
3.4%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
6.9%
7.4%
5.6%
4.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
7.5%
12.8%
9.5%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
3.6%
3.8%
3.5%
4.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.2%
0.0%
0.0%
2.3%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.2%
88.8%
91.7%
91.2%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.0%
89.6%
89.6%
89.6%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
84.7%
72.2%
64.9%
70.6%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
6.5%
4.1%
4.2%
4.4%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
4.3%
4.7%
5.4%
6.3%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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