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Northwest Florida Community Hospital (Snu)

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  2. Florida
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Marvin Johnson
    ★★★★★ 3 weeks ago

    They treat you like a person very respectful. I had a very hurtful problem that I had been living with for 2-1/2 weeks.Dr. Hawkins is very good Doctor really listens. I left hurting but after talking the meds he prescribed. At last peaceful no pain. Thanks

  • Jennifer Elisha
    ★★★★★ in the last week

    WORST EVER HOSPITAL GO SOME WHERE ELSE!!!!! Dont go here if aint got no cash or insurance they will tell You to take Tylenol for paib Unbearable!

  • Jeni Tart
    ★★★★★ 3 months ago

    If I could give a negative star I would. I came here recently with severe vomiting (at the time of arrival I had vomited every 10-15 minutes for 5 hours). I got in really fast so I was super happy until I was approached by the rudest nurse I've EVER met. I was handed a cup for a urine sample and told to go back to the room. After about 45 minutes I was finally given an IV and not seen again for 2 hours when a Dr? (Really not sure, he looked like he had just graduated from high school) came in said my blood work was fine, gave me a gi cocktail, and sent me home. I continued vomiting through Sunday when I finally went to another hospital which in less than an hour informed me a should've came when I first got sick because I had a severe uti. Obviously northwest NEVER checked the sample I gave them. I wouldn't bring an animal here to be seen.

  • John Daniel
    ★★★★★ 2 months ago

    My experience at NFCH was excellent. I came in needing a emergency appendectomy. NFCH and Dr Berry were able to diagnose and operate quickly before the rapidly devolving situation became too bad. Being from the North Florida area ALL of my family have been, or are currently being treated, at one of more of the hospitals and medical facilities in the area. My experience was night and day better than ANY that my family has encountered. The staff were amazing, attentive, extremely knowledgeable, and went out of their way to make my bad situation better. 100% of my conversations with staff involved the phrases "How are you feeling?", "Can I do anything for you?", and "Let me know if you need anything." I cannot say enough good things about this bunch. I can say... "Dr. Berry and MedSurg2 - Thank you."

  • Haley Shourds
    ★★★★★ a month ago

    Letting someone leave with an outpatient referral for a possible blood clot? What in the Actual &#!! Is going on? Why wouldn't you keep him? That could take his life! Smh horrible because you have no one to do the testing really?

About Northwest Florida Community Hospital (Snu)

General Information

Legal Business NameNorthwest Florida Healthcare, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 6, 2003 (16 years)
Capacity34
Residents29
Percent Occupied85%
Program ParticipationMedicare
Resident And Family CouncilsBoth
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Northwest Florida Community Hospital (Snu)

Northwest Florida Community Hospital (Snu) was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 14, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,800 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northwest Florida Community Hospital (Snu) require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 25min
ReportedExpected
CNA
2hr
35min
ReportedExpected
LPN
20min
55min
ReportedExpected
RN
5hr 15min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.1%
97.1%
97.1%
97.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.8%
39.3%
41.4%
42.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
16.1%
21.9%
28.1%
26.7%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
26.1%
7.7%
18.5%
15.4%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
6.2%
3.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
6.6%
18.9%
24.9%
14.9%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
11.1%
6.7%
3.7%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
20.7%
19.4%
9.4%
10.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
6.5%
6.2%
9.4%
6.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.8%
2.7%
2.1%
3.1%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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