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Oaks Of Clearwater, The

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Clearwater Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Matt Hecker
    ★★★★★ a week ago

    Here's the whole story... My grand-father, Pop, has lived at The Oaks for a little over a year now. He moved in about a year and a half after my granny passed because he was very lonely and his health was starting to suffer because he was so inactive. It took a ton of convincing for him to finally agree to go and we had looked at maybe 10 places along with The Oaks to find something we thought was a good fit for him. They never pushed us, or tried the sketchy sales gimmicks the other communities were pushing which made us feel like there was something more to their community than numbers. We've learned this to be very true... It was rough at first, he wasn't enjoying it as much as we hoped - he would complain to us about the food, or the activities, or the maintenance. So we decided to be more involved and met with The Oaks team who explained that its very normal to hear that because he's going through a difficult time during the transition period. We saw first hand the things he was complaining about, and to us and to anyone really, there really were no problems. We ate with him all the time, never had a bad meal..nothing was broken in the apartment...activities were fun..and so on After a couple weeks, he really settled in and started to turn around. The activities team got him involved and helped him make friends and it changed everything for the better. Now he's a walking advertisement for the place and we never hear about the issues he was having when we started. Its sad to see some of the poor reviews because I'm sure those experiences are real but they are rooted in a different place, which matters. If your family member is here I would encourage you to dig deeper into the complaints because we learned that Pop just wanted to talk to us and was lonely, once we fixed that the food suddenly tasted better -- funny right? I just left after having breakfast with Pop and saw some of these reviews and wanted to give my "little" story - We love The Oaks and would definitely recommend to Friends. There are a lot of happy residents and families there, we've also seen some that never seem to be satisfied but we know the "whole story" and hope they find the happiness we have soon! PS - 4 stars because I think the dining room lately can use a little more management presence. The service has slowed down, and we hope it gets back to where the standard was before! (I'll update when that happens because we know it will!)

  • Kyle Shaw
    ★★★★★ 4 months ago

    Front desk staff was extremely rude and unhelpful to us.. the facility seems nice but walking into rude employees is a no for me.

  • Doug V
    ★★★★★ a year ago

    My Step father was admitted in the Memory Care unit. We were assured they could handle him and take good care of him. Well, after walking in, he was drugged beyond his ability to walk, then had to be placed in a wheelchair within two days. The Staff did not check on him regularly, my mother found him in bed covered in urine in the same clothes he was in a the day earlier. In the Short time he was in the Oaks, he was hospitalized twice. Basically for neglect. The Oaks would not be good for anyone needing actual care. This is the hard part, if you are looking for a facility, make sure they do a real assessment, The Oaks seemed to just want the money. Lots of upfront cost. After the second hospital stay, he was discharged from the Oaks. Now my mother is having a difficult time getting any of the $5500+ money back. He was actually only in the Oaks for about Two Weeks. I would not recommend anyone using the Oaks Memory Care unit, floor 3 or 4. They obliviously do not have the capacity to care for those types of residents.

  • Kurt Fuller
    ★★★★★ a year ago

    My Mom Loves it here! She's been there for 3 years now and her life has been so much more exciting than when she was at home alone. She goes to all their parties, which is usually at least twice a week and non-stop exercise & art classes! It's truly the best!

  • Chris Davis
    ★★★★★ a year ago

    Awesome community! My Dad lived here in the Memory Care and we were very happy with our experience. The Activities Team is such an asset and the management team kept us well informed. We love the Oaks and feel like they're family now!

About Oaks Of Clearwater, The

General Information

Legal Business NameThe Oaks On The Bay LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 14, 1978 (42 years)
Capacity60
Residents49
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Oaks Of Clearwater, The

Oaks Of Clearwater, The was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 19, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Oaks Of Clearwater, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
45min
55min
ReportedExpected
RN
4hr 10min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

74.5%
73.8%
73.8%
73.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
72.5%
61.5%
55.6%
53.3%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.7%
16.2%
18.6%
19.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.5%
28.8%
36.1%
18.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
12.8%
7.9%
9.1%
11.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
27.3%
14.3%
17.1%
10.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
20.0%
12.8%
13.6%
9.3%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
12.5%
2.9%
2.3%
2.4%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
13.4%
15.2%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.5%
5.1%
0.0%
2.3%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
4.4%
6.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.7%
1.6%
1.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

34.0%
26.5%
16.1%
12.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
31.2%
47.8%
47.8%
47.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
87.4%
80.3%
80.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
14.3%
13.9%
5.3%
10.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
7.9%
8.6%
3.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.9%
1.8%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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