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Palm Garden Of Clearwater

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Eric Burks
    ★★★★★ a month ago

    My mother was just discharged from Palm Garden after spending almost ten weeks there, following surgery. My Mom, and our family were extremely happy with the care that she received there. The staff from the top on down was caring and compassionate. The medical care and rehabilitation were top- notch. Even the food was better than we expected. This was a very stressful time for all of us and we didn't have a lot of time to make a decision or very many choices for that matter, but we got very lucky, because I don't see how we could have made a selection that was better for us than Palm Garden. I would without hesitation recommend this place to a friend or love one. Nobody wants to put a loved one into a facility, but if you are in such a situation, you should be confident knowing that your loved one will receive the best care possible.

  • renaee clapp
    ★★★★★ 2 weeks ago

    Got the call that DCF is turning their findings over to state attorney and attorney general!!!! This place destroyed my mom's life in 5 weeks from neglect. And she paid with her life. Don't put your loved one here. These women that run this place will smile and cry for u in your face and not care for your family member when you're not there. One of the worst places I've witnessed in my 10 yrs of working in medical. I'm ready to expose this orphanage for what it is. THE DEVILS DEN ?

  • Teresa Keefer
    ★★★★★ 7 months ago

    First of all when I visited the facility I was impressed with the front office staff. Nick answered all my questions and made sure that the room my father would receive met all of his requirements. I can't say enough with how much they went above and beyond to make sure he was placed in the perfect situation to make sure he healed as quickly and fully as possible. The staff made sure all of the appointments and medications required at hospital discharge were available and set up any transportation to ensure my father made all the necessary appointments he needed to. The physical therapy staff was phenomenal. I walked in as the person in charge of my father was interviewing him to get to know him. He was assessing my father's cognitive as well as physical capabilities. He made sure that he knew my father well enough that not only could he give him appropriate exercises but make sure that my father was engaged in doing them as well. I can't believe the care he has gotten. The staff nutritionist has taken the time to interview him as to what he wants to eat and what he can eat and the Activities Director spent time finding out what it is he wants to be involved in and make sure he's included. They even have computer games they can bring to him. Every day I am more and more thrilled with the fact I have my father in such a wonderful, caring place. The staff is all I could ask for to make sure my father is safe and taken care of. I would give this place 10 stars if I could. It is simply the best.

  • Bob Gurber
    ★★★★★ 2 months ago

    My grandfather's experience was great herr from the the moment I toured the facility. Nick was amazing he answered all of my questions and made sure my dad had roomate that he got along with and even got my dad a welcome gift! Jana in the business office had all the answers to the crazy world of insurance and did everything to help me and my father. She even did my dad's Medicaid app when the time came. The nursing staff was very good for the most part. The charge nurse Stacy was always there to answer my questions and made sure my dad was taken care of. The CNA's we're hit or miss but my dad was lucky to have an amazing woman named Pearline! She was always there as soon as he pushed that light. A great place for both rehab and long term care.

  • denise shadler
    ★★★★★ 4 months ago

    Worked there briefly. The staff was all cyoa. Not interactive for new staff. My orientation consisted of following one nurse around on a med pass, not one word of help or teachings. The second day, following another nurse around, again, not helpful or teachings of facilities computer services, but!!, I was asked to get blood pressure readings of almost everyone, on a thirty person assignment!yay! The unit managers would point fingers or throw a ton of lab results in your lap at 2:30 pm, while you were scrambling to finish your shift on time. Help with those labs? No, beneath their lofty noses.Do an actual med pass as if you were racing the clock? No, admin maybe six residents their meds, and wait for you to finish a med pass on a different hall, then report to the hall unit mgr was on. A fifty four person med pass, and responsibilities, PLUS half of another assignment because nursing hours were to much, one nurse had to leave early. Wound up with sixty four patients. Go figure, something's bound to slip through the cracks. The DON is a shark swimming in shallow waters. That's all I have to say about that, But you get the point. Some of the cna's we're good, some of them were good at hiding.

About Palm Garden Of Clearwater

General Information

Legal Business NamePalm Garden Of Clearwater LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 18, 1987 (31 years)
Capacity120
Residents111
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Garden Of Clearwater

Palm Garden Of Clearwater was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 13, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$350,628 fine
KSomeImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
KSomeImmediate JeopardyComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
KSomeImmediate JeopardyComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
KSomeImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
KSomeImmediate JeopardyComplaintProvide care by qualified persons according to each resident's written plan of care.
KSomeImmediate JeopardyComplaintEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep clinical record information safe.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

October 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAllow residents to self-administer drugs if determined safe.

March 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 31, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

July 31, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintAllow residents to self-administer drugs if determined safe.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Garden Of Clearwater require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
3hr 45min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.6%
95.1%
95.1%
95.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.5%
97.3%
98.6%
96.1%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
52.2%
53.6%
69.2%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.2%
14.7%
11.9%
20.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
41.0%
35.7%
25.7%
23.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
7.5%
5.5%
6.8%
7.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
23.8%
16.9%
19.0%
20.6%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
9.6%
9.6%
9.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
2.7%
10.6%
4.8%
3.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.2%
4.8%
2.4%
4.2%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
1.4%
0.0%
5.3%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.5%
5.4%
4.1%
3.9%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
0.9%
0.0%
1.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.9%
94.1%
94.5%
90.7%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
95.5%
95.5%
95.5%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
86.5%
87.3%
83.4%
81.7%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
13.3%
9.8%
10.7%
12.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
0.5%
0.5%
0.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.2%
0.4%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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