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Riviera Health Resort

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • ★★★★★ a month ago

    My uncle was a patient at Riviera and I'm writing this on his behalf. I had a wonderful experience at Riviera, and would like to give special thanks to the Rehab department, and kitchen staff. The therapist were readily available to answer my questions, and help me become more stronger and more independent than I was prior to being hospitalized. And the meals provided were great!!! The kitchen staff were able to provided me with delicious food, even with my diet restrictions. Thank you riviera.

  • ★★★★★ a month ago

    I would like to commend the staff at Riviera Health Resort for the highest quality of care that we have received. Of particular mention is the availability and friendliness of staff in answering our questions and coordinating care. The psychical therapy department and its care of my father has made a significant impact in his recovery. It has been a very positive experience for my family and I would recommend this facility without any hesitation.

  • ★★★★★ 3 weeks ago

    My 90 year young mother has been a physical therapy patient at Riviera Health off and on for the last couple of years. During this period their care has always been very good and professional, hence our return each time that she has needed their services. However, the true grit of people is demonstrated during tough times and I am very impressed with the behavior and attitude of Riviera's entire staff before, during and after hurricane Irma. The nurses, assistants, therapists, kitchen crew, cleaning personnel, administrators and even the parking attendants have been exemplary in their willingness to help and their excellent care of patients and their guests. They have kept a positive attitude, even jovial, during 3 days of stressful non-stop work for most of them. Their AC system malfunctioned during the storm, but they have done everything within their means to keep the patients comfortable. Again it's all about the right attitude. I highly recommend Riviera Health Resorts. Your family member will be well taken care of even during the worst of times.

  • ★★★★★ 2 weeks ago

    Riviera Health Resort has been the best for my dad, and we appreciate the attention and care he received. He felt at home and the food he loved and the facility is very clean and the room had everything he needed due to his condition. The nurses, CNAs and staff are very competent and listened to us and took care of our requests.

  • ★★★★★ 2 months ago

    The building is comfortable, clean and often feels like a hotel. The therapists are all knowledgeable, professional, patient and fun to be with. I have seen other patients progressing well in therapy as well as myself. I recommend Riviera Health Resort. I have been very satisfied. The food has also been great. All staff members have been very competent.

About Riviera Health Resort

General Information

Legal Business NameNew Riviera Nursing & Rehabilitation Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 14, 2012 (5 years)
Capacity223
Residents207
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Riviera Health Resort

Riviera Health Resort
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

October 26, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.

July 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Riviera Health Resort require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 45min
2hr 40min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
1hr 20min
1hr 20min
ReportedExpected
RN
6hr 15min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.1%
97.0%
97.0%
97.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.2%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
48.0%
55.9%
54.3%
60.5%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
43.1%
45.3%
36.4%
34.7%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.6%
8.5%
11.9%
8.0%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
22.3%
21.3%
19.4%
18.9%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
8.0%
11.5%
5.7%
10.5%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
3.0%
2.8%
0.9%
2.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
4.9%
6.2%
5.6%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
6.9%
6.4%
7.6%
9.5%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
10.6%
5.7%
5.4%
7.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.8%
2.3%
1.5%
3.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.1%
3.4%
3.2%
1.4%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.3%
97.7%
97.7%
97.9%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.7%
91.7%
91.7%
91.7%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.5%
65.1%
66.6%
72.0%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
13.2%
13.5%
15.1%
14.7%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
2.3%
1.9%
0.6%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.8%
0.5%
0.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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