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Silvercrest Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Crestview Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Elaine Gearhart
    ★★★★★ a month ago

    Impressive, only a few rude one's the worst is a nurse named Tory! She says " I can't " every day. She needs to be more sensitive to the patients needs. The property is well manicured, the inside halls and rooms are neat and orderly, the floors like glass, always looks freshly painted. Only 66 patients with plenty staff to care for the patients. The Hawaiian cook needs replaced. Don't believe she cares to cook. Very sloppy and overcooks or burns everything. Vegetables are like baby food, meats are dry with no flavor, eggs are overcooked with burnt edges. She's there for the paycheck only. The relief cook is very good and enjoys the art of cooking. Kim Kellogg is GREAT and DEDICATED. She is there for the patients and staff. She loves her job.

  • David Svendkens
    ★★★★★ 4 months ago

    I am giving two stars because I was greeted by a very nice staff member, and most of the staff are great, but one of the cnas there was very inappropriate in her conversations amongst her colleagues. Very nasty things were said. Not about patients, but about her personal life. I don't know her name but she had short dark hair and tanned skin. She may have been an LPN, or a CNA, I'm not sure. It made my family and I uncomfortable. Overall, the other staff members were great. A pretty clean facility too.

  • Cecile Bustos
    ★★★★★ 5 months ago

    Extremely rude staff member named Nikki. Solely because of her, I will not return.

  • Deborah Dingle nee Stonom
    ★★★★★ a year ago

    We removed my Mother to the ER of a nearby hospital because it was obvious that she was clearly declining under the care she was receiving at this facility after having been released there from a nearby hospital the previous week. Due to the petulance of a staff member she was summarily disconnected from her wound vac before transport to the ER causing unnecessary pain simply because my daughter would not sit silently thru the staff members rude and insensitive remarks concerning my Mothers long term health prospects. Remarks which this staff member did not have the qualifications make. My Mother is 93 years old. The level of cruelty that this act alone entails boggled our minds and the hospital staffs minds as well. My Mother's chest X-ray, which had been clear the week before, was now completely cloudy on one side , she had a massive infection, and she had lost weight when we arrived at ER; she was admitted in critical condition. Had we not taken it upon ourselves to admit my Mother to hospital she could have died.To add insult to injury, they actually contacted us the following day and asked if we would be returning my Mother to their care after her hospital stay?! If it wasn't so insulting it would be hilariously laughable. If you care about your loved one stay away from this place.

  • Robert Slavens
    ★★★★★ 3 years ago

    A great place to work! Full of caring staff and wonderful residents - happy to work with a five star team!

About Silvercrest Health And Rehabilitation Center

General Information

Legal Business NameFl Hud Silvercrest LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 4, 1988 (30 years)
Capacity60
Residents52
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Silvercrest Health And Rehabilitation Center

Silvercrest Health And Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 1, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

December 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Silvercrest Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 20min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
1hr 5min
1hr 5min
ReportedExpected
RN
4hr 55min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.7%
97.8%
97.8%
97.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
95.2%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.4%
43.5%
70.8%
56.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
39.5%
45.2%
47.5%
44.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.1%
21.8%
8.2%
19.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
18.6%
20.0%
19.5%
15.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
16.3%
11.9%
20.0%
21.6%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
16.3%
4.8%
14.3%
12.5%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.6%
0.0%
6.7%
3.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
8.8%
1.9%
7.7%
14.5%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.3%
0.0%
2.4%
5.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.3%
0.0%
0.0%
2.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
1.9%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.7%
98.8%
97.7%
96.6%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
91.4%
91.4%
91.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.6%
83.3%
90.4%
83.7%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
21.4%
20.0%
21.1%
20.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
1.8%
3.5%
4.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
1.8%
0.8%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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