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Heritage Park Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Dade City Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.5 / 5.0 ★★★★★

  • Linda Monis
    ★★★★★ 2 months ago

    Though Heritage Park Rehab/Nursing Facility may be an older establishment it is by far the best facility our family has ever utilized for the care of our loved one. Our loved one will be living out the rest of their life at Heritage and we could not be any happier for their care and support. All areas of the office staff, admissions, social services, financial and marketing are highly trained knowledgeable individuals who treat you like family. We could not ask for a better nursing staff, CNA's, activities personnel, wound care nurse, therapy staff and nutritional staff. There is always an appropriate individual to answer any questions or concerns. The office staff and nursing staff take their time to explain any question you have and act promptly on any concerns regarding your loved one. The Doctors assigned to this facility are extremely attentive to the individuals residing at Heritage and family can speak directly with the doctors at anytime by just making a request. The staff keeps the family totally abreast of any changes positive or negative in terms that anyone could understand. Our loved one is happy at this facility and loves the individuals who care for them on a daily basis. They are gentle, kind and truly compassionate in the care of their residents whether it be a long-term or rehabilitation situation. We have had very negative experiences at some newer, high rated facilities requiring a family member to be at these other facilities on a daily basis to ensure our loved one was getting the care that their physicians requested. This is not the case at Heritage Park. I truly hope anyone having to make the decision of long-term care or rehabilitation considers Heritage because the care is outstanding and the individuals that work at Heritage are an exceptional group of people.

  • Patricia Akey
    ★★★★★ a month ago

    Managing the needs of our loved ones is such an important, but also a delicate responsibility. This facility rates 5 stars from me for so many reasons, and I will try my best to provide specific details should you be considering this facility for your loved one. The first day we inquired about admittance to the facility it was after 5p, but the dedicated Lido stayed late and started the process to take care of our needs right away; the end result was a smooth transition for which we were most thankful. The Administrator, Jeff, has an open door policy which I have found most refreshing when I needed an ear to bend in times of stress. He is a great listener and will ensure your loved one's stay will be the best one possible. Marybeth, the social worker, sincerely cares about all of the residents and is quick to resolve any issues that may need attention. She has also helped me to coordinate care from outside providers (like the dentist, dental hygienist, Podiatrist) when needed. As a caregiver, I cannot say enough about the efficient, courteous, friendly, and welcoming front office and business office staff that I interface with (by telephone and in person) on more than a weekly basis for over a year now - Cheryl, Renee, and Cindy are such a pleasure to work with. Additionally, the entire nursing staff, including the CNAs, has always kept me well informed and fully involved with the care planning for my loved one; they do their very best to ensure my loved one is handled gently, treated with dignity, and respected. Lauren, the Nurse Practitioner, provides extremely proactive, timely and responsive coordinated care for what your loved one needs. There are a variety of different food choices and a rotation of menus. Wilma and Shawn have made it possible for me to help my loved one plan out daily meals on a weekly basis; this has added extra comfort in our situation since planning ahead has always been a preference. There is an assorted variety of daily planned social activities, including sing a-longs, bingo and the like - if your loved one desires to participate in group activities. All of the ladies in charge of activities personally ensures each resident has received a copy of the daily schedule and personally invites them to participate. Transportation to the doctor's office is taken care of, too! Mike, the van driver, is most courteous and pleasant. He's most efficient with the scheduling and always ensures your loved one arrives on time. Plus, we've never had to wait more than 10 minutes to be picked up afterwards on the return. He will even coordinate appointment times for you, if need be. Most importantly, he always takes great care of keeping your loved one safe loading, unloading, and along the journey. Last, but certainly not least, if your loved one needs physical or occupational therapy there is no better group of exceptional therapists in this local area!

  • Charlene Murray
    ★★★★★ 2 months ago

    Great staff. Very pleasant. They make their patients and their visitors feel very welcome.

  • Megan Cabral
    ★★★★★ a year ago

    My mother has been here a little over a month and I am so grateful that she is getting the care she needs at Heritage. The place is old and not fancy but the employees are so nice and sweet. I go there several times a week to visit and every time I go there they are talking to the patients, laughing, and just making them feel good. I know there are newer rehab facilities that might dazzle some from the shine on the nice marble floors but I would still choose to keep my mom at Heritage since they care for her as if she were a family member and make her feel good given her situation with being there. I have peace of mind that she is not being treated unfairly and getting the care she deserves.

  • Lisa DesRosier
    ★★★★★ a year ago

    Extremely sweet lady's at the sign in desk. Love the atmosphere. They took good care of my Mamaw while she was there for therapy. Very clean . Beautiful place.

About Heritage Park Health And Rehabilitation Center

General Information

Legal Business NameMf Heritage LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 11, 1980 (38 years)
Capacity120
Residents110
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heritage Park Health And Rehabilitation Center

Heritage Park Health And Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 6, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

September 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heritage Park Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 35min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
45min
1hr
ReportedExpected
RN
4hr 40min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.1%
99.1%
99.1%
99.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
37.2%
50.0%
54.3%
53.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.0%
25.8%
23.5%
29.6%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.3%
8.9%
19.9%
6.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
11.2%
8.2%
12.1%
10.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
16.9%
13.4%
14.7%
11.2%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
3.0%
3.0%
2.2%
3.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
13.4%
13.3%
9.3%
6.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
6.8%
2.7%
5.8%
9.5%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.0%
0.0%
3.2%
2.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.0%
1.0%
2.1%
1.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.6%
0.7%
0.7%
1.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.1%
100.0%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
99.2%
99.2%
99.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.9%
80.3%
83.6%
81.2%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
27.1%
21.1%
23.3%
30.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.8%
5.4%
3.7%
6.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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