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Heritage Park Health And Rehabilitation Center

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Megan Cabral
    ★★★★★ 3 months ago

    My mother has been here a little over a month and I am so grateful that she is getting the care she needs at Heritage. The place is old and not fancy but the employees are so nice and sweet. I go there several times a week to visit and every time I go there they are talking to the patients, laughing, and just making them feel good. I know there are newer rehab facilities that might dazzle some from the shine on the nice marble floors but I would still choose to keep my mom at Heritage since they care for her as if she were a family member and make her feel good given her situation with being there. I have peace of mind that she is not being treated unfairly and getting the care she deserves.

  • Mary Beth Schepper
    ★★★★★ 3 months ago

    This isn't a bad nursing home but there is always room for improvement in any kind field of work. I have sent a letter of complaints to corporate office, Heritage Park, AHCA (state health association). Heritage Park & I had a meeting, have talked to investigator from AHCA, but have not heard from corporate office. The food is terrible, meat is over cooked, tasteless & meat is tough to the point that it is a choking hazard. Dining tables need to be changed out to 4 legged tables so as to get wheel chairs up under tables so residents don't spill food in their laps. Staff to patient ratio needs to be increased by state representatives which I have sent off a petition to address this law as it is an old law & needs to be updated to current situations to accommodate the growing needs of residents & nursing homes. I've seen aides with their cell phones out when they should be taking care or feeding residents. Some aides don't have the compassion to work in this field. The meeting with management did alleviate some concerns but time will tell.

  • Lisa DesRosier
    ★★★★★ 5 months ago

    Extremely sweet lady's at the sign in desk. Love the atmosphere. They took good care of my Mamaw while she was there for therapy. Very clean . Beautiful place.

  • Sue Bowers
    ★★★★★ 8 months ago

About Heritage Park Health And Rehabilitation Center

General Information

Legal Business NameMf Heritage LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 11, 1980 (38 years)
Capacity120
Residents110
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heritage Park Health And Rehabilitation Center

Heritage Park Health And Rehabilitation Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 6, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

September 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heritage Park Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 35min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
4hr 40min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.4%
99.1%
99.1%
99.1%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
95.7%
97.8%
97.9%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.1%
46.2%
50.0%
51.2%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.1%
30.7%
34.5%
34.5%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.2%
9.8%
10.7%
23.0%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
19.8%
20.7%
16.9%
12.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
33.8%
21.3%
20.0%
17.9%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.1%
6.9%
8.4%
7.3%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
14.3%
17.4%
10.2%
5.2%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
12.9%
11.4%
14.3%
12.5%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
11.0%
5.4%
6.7%
5.2%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
2.2%
1.1%
1.1%
2.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.5%
1.7%
1.9%
1.3%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
1.1%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.7%
99.5%
99.5%
99.3%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
95.2%
95.2%
95.2%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.6%
66.1%
64.7%
83.6%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
23.8%
31.4%
25.7%
25.3%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
6.6%
2.6%
0.0%
2.4%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.5%
0.5%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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