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Daytona Beach Health And Rehabilitation Center

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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Debbie Colancheck
    ★★★★★ 9 months ago

    They were wonderful with my uncle. The nurses were caring and the administration staff were top notch! My uncle passed away with a loving director of nursing by his side. Thank you south wing!

  • Freebirdinflyt Still Going
    ★★★★★ a year ago

    After interviewing for a position there I can see why they get a below average rating when doing a Google search just spend a little time in the lobby. If looking for employment ask HR all the requirements, some will pop up in the interview. "I love to meet you" will change when they get a look at you. If looking for patient care shop around and check with the State of Florida reviews.

  • Jennifer Simso
    ★★★★★ a year ago

    I am so angry and disheartened by the way a staff member at the Daytona Beach Rehabilitation Center treated a close friend of mine. I am so frustrated, that I felt the need to share. My friend worked as a CNA for Daytona Beach Rehabilitation center for 15 years before receiving a diagnosis of stage 4 pancreatic cancer. Soon after receiving this diagnosis, she made the decision to retire. Her body just couldn't handle this type of work anymore. Even after all of this, she is still one of the most positive people I have ever met and her positive outlook on life is what keeps her going. A few weeks ago, she received a personal invite to a corporate awards event for Daytona Beach Rehabilitation Center. She felt honored to have been invited to this event even though she was no longer an employee with the company. I offered to take her because she can no longer drive. She was so thankful that I offered and really looked forward to attending. So today, I get a message from her thanking me for offering to take her to the event, but she was no longer invited. I could hear the disappointment in her voice. When she called to rsvp, a lady in administration told her that she is not allowed to attend because she no longer works there. She tried to explain to the lady in administration, that she received a personal invite and worked there for 15 years and only left because of the cancer. Instead of saying, "I'm so sorry, let me get with my manager to find out" She basically said, "Sorry, but you can't go." My friend asked if she would check with management to find out for sure. After waiting two days and not hearing back from administration, she called back to see if there were any updates. The lady said, "I tried calling but management never called back, sorry!" Seriously? What is wrong with this lady? Is this how their employees treat people? I'm so disappointed on how poorly she was treated. No one had the decency to call her back? I personally put a call in to speak with management. Of course, there aren't any managers available. I left my name and number and I do expect a call back from someone tomorrow. My friend deserves a personally apology for being treated this way. She worked there for 15 years, she at least deserves that. It's apparent that no matter how long you work for that company, once you get sick you no longer matter and that's sad!

  • parker winn
    ★★★★★ 10 months ago

    If there was an option for less than one star that would be it. Unorganized, dirty, and smells like a bar from the smoke. Poor communication with patients and family.

  • Misty Britton
    ★★★★★ a year ago

    Staff here are horrible. Went to visit my mother-in-law. We're in the sitting room and about 5 or 6 staff were just sitting in there. If I was a head nurse or whatever. I would make them do things with the patients instead of sitting. This place needs better management.

About Daytona Beach Health And Rehabilitation Center

General Information

Legal Business NameNorthport Health Services Of Florida, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1977 (42 years)
Capacity180
Residents116
Percent Occupied64%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Daytona Beach Health And Rehabilitation Center

Daytona Beach Health And Rehabilitation Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 15, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep complete, dated laboratory records in the resident's file.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionQuickly tell the resident's doctor the results of laboratory tests.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Daytona Beach Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
60min
35min
ReportedExpected
LPN
35min
50min
ReportedExpected
RN
4hr 15min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.2%
95.9%
95.9%
97.5%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.0%
91.8%
88.7%
81.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
14.3%
9.7%
10.5%
30.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
38.8%
39.4%
42.3%
45.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.3%
4.8%
9.3%
7.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
25.0%
28.3%
35.4%
37.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
14.3%
10.8%
13.1%
15.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.5%
12.8%
9.6%
11.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
9.0%
8.2%
4.8%
4.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
8.6%
5.2%
6.6%
4.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
6.4%
4.6%
4.4%
3.2%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.9%
2.7%
3.5%
3.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
1.4%
0.6%
0.6%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.7%
67.6%
56.0%
65.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.6%
75.0%
73.9%
75.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.0%
58.4%
67.6%
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
6.7%
13.2%
10.2%
8.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
6.9%
9.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
3.4%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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