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Ridgecrest Nursing And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Deland Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • alberto tejera
    ★★★★★ a week ago

    Still undecided on how I feel about this place for my parents.

  • frank franceskino
    ★★★★★ 4 months ago

    No communication between staff. Poor level of care. Rooms barely get cleaned, always out of fresh fruits for breakfast. Developed serious rash since being here by not being changed especially during night hours. No records being kept daily on patients and i was laughed by nurse when i questioned is oxygen going down to 77 and they put him on a tank. Said i was lying because there's nothing in his record to prove that.

  • mary dowling
    ★★★★★ 2 months ago

    I had my mother in Ridgecrest after having surgery and all I can say is STAY AWAY. The building is under-staffed causing my mother to wait 20 minutes at times for the call light to be answered. I came in and spoke to a nurse and she didn't know much as she was an agency nurse and does not work here very often. I spoke with another staff member and they heard the building was closing and upper management is really bad. I spoke to the unit manager and she was very rude and condescending. My mom's roommate fell and I heard there was over 20 falls in 2 weeks here. I do not know how the state has let this place stay open. I will never let my mother come here again.

  • Jacob White
    ★★★★★ 2 months ago

    I wish there was a "no star" option. At first I didnt want my known public as I an a former employee, but I decided I should post it in order to write a review. I left the company voluntarily because how the residents were treated and how under staffed leaving your loved ones neglected. It's TRUE, February there were about 30 falls due to under staffing, and when it was brought up administrators it was explained back to us that "this is a place for solutions, not complaints" and was told it would be addressed later...well that administrator left the company and it was never brought up since. In the past several months employees (administration, office personnel, nursing staff have left for various reasons but all circled around the lack of patient care available to the residents. Even to this day agency workers are coming in because there is no staff available to work. Inwas going to bring my mother in-law there until I started working, stay away. Your loved ones deserve more. All issues are/were brought up to the Director and Administrator but nothing is done. Within my last weeks it only got worse, I've developed friendships with some residents and I am trying my damndest to get them relocated. Its is known, KNOWN that nurses over medicate the residents so they dont have to deal with them. Wound care, supplies were not available and never ordered to correctly heal the wounded. The main m-f wound nurse had no care to the injury and used force to either remove bandages or to clean the wound, the resident cried in pain and she said "sorry, this has to be done". There was a time I was cleaning around the wound and dressing so it can be replaced, the resident was calm and talking to me as I did it. The wound care nurse pushed me aside saying she will take over and she didnt have time to change the dressing so she needed to hurry. The resident screamed bloody murder as she scrubbed the wound. Many of the nurses are unprofessional and uncaring, the CNAs play a crucial role in the interaction and when there is an issue we bring to the nurses they shrug it off or even got upset that we were interrupting their med pass. There is a billion more reasons to look away and go elsewhere. If you care about your family, just go up the street or around the corner and they will be cares for with the upmost dignity and compassion.

  • Missy Beaverson
    ★★★★★ 3 months ago

    Very disappointed in the "care" and services of this facility. Complete lack of communication. Would not wish this facility on my worst enemy. So glad that I never have walk through their doors ever againz

About Ridgecrest Nursing And Rehabilitation Center

General Information

Legal Business NameRidgecrest Nh, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 3, 2004 (15 years)
Capacity150
Residents146
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Ridgecrest Nursing And Rehabilitation Center

Ridgecrest Nursing And Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

March 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 8, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Ridgecrest Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.2%
91.7%
91.7%
91.7%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
100.0%
100.0%
98.9%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.0%
39.6%
42.3%
37.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.5%
25.8%
25.3%
27.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.4%
12.1%
4.8%
14.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
5.6%
2.1%
4.6%
5.7%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
10.3%
8.0%
4.9%
17.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.6%
12.9%
8.8%
4.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
9.0%
8.3%
8.2%
6.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.7%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
3.3%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.1%
2.9%
2.2%
2.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
1.2%
1.5%
0.6%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.0%
96.8%
98.4%
98.7%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.9%
91.3%
91.3%
91.3%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
89.9%
91.3%
86.2%
84.7%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
3.5%
2.9%
1.5%
3.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.5%
1.1%
1.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.2%
0.4%
1.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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