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Deltona Health Care

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  2. Florida
  3. Deltona Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • raymo 1010
    ★★★★★ 2 weeks ago

    My mother has been here almost a year and the staff are all caring,rooms and clothes are clean.,they had a care review with me and I was happy with the outcome.I make it my business to be involved in her care by showing up, asking questions, talking to other visitors.During the holidays they were short staffed,but alot of the patients there had been taken out for the day or weekend by family.If at all possible be there on occasion to feed them and show them love (family).I have recommended this pace to people I know because I feel fro my experience it's been a good experience for us.

  • gabriel perez
    ★★★★★ 3 weeks ago

    If there was a 0 I would give this place exactly that. My mother came in there for Therapy and me and my sister are having to take her out straight to the Hospital. If you really care about your loved ones please trust these reviews and don't take the chance. The only reason why we even took my mom there was because it was so close to the family, and even having people there with her they still did absolutely nothing to help. "Imagine if she was theee by herself" We're putting a complaint with the Health Department and to the Insurance Companies. I feel bad for all the people that are there suffering with no help crying for help and no one helping not to mention caring. Very Sad

  • MsMadeline1974
    ★★★★★ a month ago

    My mother was there fell 3 times got the wrong meds was not attended on time they have people there working and using drugs walking around all druged up thank god i notice when i was there got her out of the facility god forbit my mom would have stay longer what would actually had happen people please if u have family members there pay attention look up there meds check up on them everyday make sure u r word is heard they act nice when u get in u turn around and they turn bad is nothing compare to the website is all false adverticement all falls i hope and pray they get a new staff or train everyone againif they have to many people there and not enogh staff start hiring better people not people that hurt those in need of help what if that was one of u r family members people think twice before putting a family in deltona fl rehab

  • Evelyn Marrero
    ★★★★★ 2 months ago

    I gave this facility a 3 for now. It could be higher if certain changes occurred. First of all, I would like to say that all the skilled nursing staff are excellent! Changes do need to occur in order to ensure safety and well caring for the people who have no choice but to be there. The CNAs for the most part are compassionate, conscientious patient care providers (with the exception of a few) with general knowledge of what it takes to care for the sick and elderly, who desperately rely on them. I would like to know what is the CNA to patient ratio? If it is more than 10 patients per CNA or Nurse, you have a recipe for DISASTER. How can you ensure adequate care for each patient? Patients (some more than others) need constant care so how can one Nurse/CNA address these needs if they are responsible for over 20 patients during a shift? I had numerous concerns and when brought to the proper personnell's attention each has been resolved. However, one concern remains and that is ensuring patients are eating their meals. A food tray cannot be simple dropped off in a patient's room assuming the patient is going to eat. What if the patient CANNOT move? This is a huge concern of mine! I also believe that each staff member should be fully aware of a patient's condition to better address the needs of that patient. What does it cost for that extra 2 minutes to properly place a food tray onto the tray table and set up the patient so that they can eat? I will say though that the facility is kept clean which is a blessing. However, patient supplies (i.e. tissue boxes and batteries and lids for cups) run low and that shouldn't ever happen at a health care facility. I await your response and truly hope positive changes await this facility which could be a 4 or 5 star if certain changes occurred. For those who are responsible for caring for the elderly and only consider this a paycheck - you need to look elsewhere as you are depriving these patients of their GOD given rights! Remember, we will all be old at some point - do unto others as you would have others do unto you.

  • Jonathan Cook
    ★★★★★ in the last week

    I need the number to the ombudsman's for this site. What y'all do and neglect patients and talk to them is uncalled for.

About Deltona Health Care

General Information

Legal Business Name1851 Elkcam Boulevard Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 19, 1983 (35 years)
Capacity120
Residents114
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Deltona Health Care

Deltona Health Care was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 18, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.

June 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

February 16, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.

November 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

June 23, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

April 28, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaintProvide care for each resident in a way that maintains or improves their quality of life.

April 13, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

March 3, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Deltona Health Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 40min
2hr 25min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
55min
1hr 5min
ReportedExpected
RN
5hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.9%
97.9%
97.9%
97.9%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.4%
53.6%
48.3%
44.4%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
43.8%
39.3%
40.7%
38.6%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.3%
23.5%
23.0%
31.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
6.5%
0.0%
0.0%
0.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
11.4%
16.3%
18.2%
23.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.8%
3.4%
15.9%
6.7%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
4.4%
4.4%
6.8%
7.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.9%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.2%
1.1%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.3%
3.3%
2.4%
1.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
1.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
98.3%
98.3%
98.3%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.4%
74.7%
68.8%
62.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
3.8%
0.7%
0.7%
3.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.4%
2.9%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.4%
1.0%
0.6%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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