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Cross Terrace Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Dunedin Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • B Beach
    ★★★★★ a month ago

    looks like there is new management. my brother can be very difficult, loud and ornery. the staff seem to be accommodating him pretty well and he has even made a couple friends of staff and other patients there. the building is pretty old but looks clean and of the 5 times I visited over the last 3 months, I have never smelled any bad odors.

  • the blue crusader
    ★★★★★ 2 months ago

    This place is absolutely a joke. My step dad that couldn't care for him self was sent here for mental and physical rehab. They discharged him after 4 days of being there. Said nothing was wrong with him. They also took advantage of his mental state and called out power company and ordered him a new debit card with out our permission. Looking in to a lawyer to have something done with the director of nursing because she has over stepped her boundaries and was looking for info in our finances. Please for gods sake dont send anyone here.

  • Karen Boehm
    ★★★★★ 4 months ago

    My brother walked into Cross Terrace. He was an epileptic and had a seizure. So they over medicated him and put him in a Gerry chair so he couldn't walk. He was so drugged out that they had to feed him. He aspirated and got pneumonia. He left there a vegetable and passed away in the hospital. He was also covered in bed sores. I wish Zi could post the pictures. If I could give this place 0 stars I would!

  • Nanette Moore
    ★★★★★ a year ago

    I buy and mail things to my sister, they get lost or stolen after they arrive and no one cares! Josh, the director, is supposed to care! He says he'll look into it - that's code for don't call again! Never any follow through. NEVER, NEVER, NEVER a call back. Complete lack of caring. They make you feel like an idiot for wanting the clothes returned. They must like having thieves on the premises because no one is accountable for missing items. Cross Terrace never wants you to bother them! All I know is I'm out the money and my sister is out the clothes! Disgusting!

  • Diane Green
    ★★★★★ 2 years ago

    My mother has been at Cross Terrace for over three years. She is treated extremely well although she is at times quite difficult. The staff is excellent, they keep me updated on any and all emergencies, she is assisted with feeding as needed and she is always clean. The facility is comfortable with a nice garden-area where we have spent many hours in conversation.

About Cross Terrace Rehabilitation Center

General Information

Legal Business Name1351 GOLDEN LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 30, 1979 (39 years)
Capacity104
Residents75
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Cross Terrace Rehabilitation Center

Cross Terrace Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 1, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

February 24, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

January 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Cross Terrace Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

4hr
2hr 25min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
1hr 20min
55min
ReportedExpected
RN
6hr 20min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.1%
98.8%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
37.8%
35.1%
32.9%
20.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
18.2%
23.5%
20.0%
15.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
15.2%
12.5%
9.3%
7.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
11.1%
7.3%
3.7%
3.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
7.5%
2.8%
2.1%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.3%
1.4%
1.5%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.3%
0.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.8%
2.5%
2.6%
1.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.8%
1.0%
0.9%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.8%
3.8%
3.9%
1.3%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.8%
96.7%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.5%
96.6%
96.6%
96.6%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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