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Calusa Harbour

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  2. Florida
  3. Fort Myers Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • Melissa Speciale
    ★★★★★ a month ago

    I have known residents of Calusa Harbor and have had professional relationships with employees for many years. The residents are happy and social and make friends easily. The staff are caring and kind. Many times I walk into Calusa Harbor to see many residents and staff interacting, smiling, and laughing. Besides all of the wonderful observations above you truly can't get a better view than the views at Calusa Harbor. My impression of Calusa Harbor is that it's for all types of people and serve many levels of care for people in a dignified, caring approach. They for sure get a 5 star rating from everything I see and observe each and every time I am there!

  • Elizabeth D'Onofrio
    ★★★★★ 2 months ago

    Don't ever complain about their care if you want your parent to continue to live there. Yesterday I found my father on his bed in a very uncomfortable position since he had fallen and hurt his back. He asked for help to move him into a more comfortable position since he couldn't move himself. He is in assisted living so I pushed his call button and we waited, waited and waited. Finally 30 minutes went by so I went to the nursing station where the aid said she just got to work and hadn't checked her buttons yet, and that I should go down to the wellness center to get the records of the calls if I was concerned. So down I went to the ground floor and told them my concern and asked to see a printout of the number of times my father called and the response times. A nurse blurted out that my father doesn't use his call button when he should so I told her well when he does it takes so long for anyone to respond that he forgets why he calls and gets up himself without help and has been falling. I also told her that I pushed the button myself and here I am 30 minutes later since no one showed up. So another person checked the computer and told me it was called at a certain time and was responded to 10 minutes later. I told her it was wrong because I pushed the button myself and sat and waited right there with him for 30 minutes and still no one had responded. Then she pointed out that the computer time was wrong on the desktop. What? And who reset it if no one came? She didn't have the answer so she sent me to the administrator Eric Eaton who after having me wait 30 more minutes to meet with me, told me that he is going to file a 45 day vacate notice since he can't do anything for my dad. What? So because I complained they are throwing my dad out and calling the pound on his cat if I don't take the cat with me immediately. Even though we pay for him to have his pet and I take care of the cats needs every other day. Guess what? After another half hour of trying to find someone to listen to my concerns and returning to my father's room he was still not taken care of. This is a review from a relative that is actually there every other day and sees the problems they have. So if you entrust your loved one in their care please visit often. There are many problems with the communication at Calusa Harbor that won't be dealt with but just hidden behind closed doors. When you open that door your loved one will be without a home because they said so and there is nothing you can do. My family pays over 5000 a month for level 2 care so we can be assured that our parent is taken care of since we all still work. Having to take time off work to be there because of constant problems arriving is something that I had not planned on when paying for care.

  • Anony mous
    ★★★★★ a month ago

    Your loved one is seen as a dollar sign here. Not a person, not a parent, not a veteran. Never had a problem with nursing staff, although communication could be improved. The business office in particular has no problem hand delivering a bill to the patient in their room, even if they are barley lucid assuming it will make it's way to the payor or that they are even coherent enough to realize where they are. Aimee in business office has no "business" working with the public. Has no problem threatening to release the patient. Downright rude. If you cannot deal with the sick and elderly, you should not be working with them. Shame.

  • Amanda Barton
    ★★★★★ 2 months ago

    Wonderful, helpful and knowledgeable staff :-) Very clean and well kept with stunning water views!! The residents all seemed very happy and social. The place is stunning! Impressive staff retention- speaks volumes for the organization as a whole!!!

  • Marcus Willis
    ★★★★★ 2 months ago

    Great, helpful, and beautiful staff. Very clean and well kept facility

About Calusa Harbour

General Information

Legal Business NameSnh Se Tenant Trs, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 29, 1981 (37 years)
Capacity60
Residents54
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Calusa Harbour

Calusa Harbour was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 1, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.

October 20, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Calusa Harbour require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 25min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
50min
1hr 20min
ReportedExpected
RN
4hr 30min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.9%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.0%
6.7%
18.8%
25.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
18.5%
16.7%
12.1%
23.5%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
-
16.0%
30.8%
3.6%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
9.1%
12.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
13.6%
7.4%
7.1%
6.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
8.0%
6.7%
9.1%
12.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.7%
3.3%
3.0%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.5%
1.9%
2.0%
1.4%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.6%
96.5%
98.3%
98.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.1%
97.4%
97.4%
97.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.6%
71.0%
70.6%
74.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
0.0%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
4.3%
3.2%
1.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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