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Evans Health Care

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  2. Florida
  3. Fort Myers Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Mary Sandro
    ★★★★★ 2 weeks ago

    My mother was transferred here a few hours ago. I'm already working on getting her out. I'm trying to call her and can't. The first time I called a man said, heeeeeellloooooo. Sounded like he was on drugs. Didn't know the name of the facility. Then nobody picked up three times in a row. Then I have been transferred to over 5 unprofessional, rude nurses. The background is chaotic. They can't transfer you to the patients. They give you a phone number. A rude, shrill nurse gave me a wrong number. I called back and she said she gave me the correct number and I was wrong even though she was now giving me a different number. I asked to speak to a supervisor. She said they were on break to call back in 30 minutes and hung up on me. I can't even imagine what it looks like if this is the phone experience and nobody can even find my mother or her phone number. Should be shut down. Stay away. I'm irate at Lee Memorial for sending her here.

  • Angie Collingwood
    ★★★★★ a month ago

    If I was able to I wouldn't even give 1 star. I would never wish anyone to go here. My mother was sent here on a strict liquid restriction that was not followed. When I went to see her and asked the staff to call for a ambulance they did not. I had to call for one .Then when the nurse was asked about her care her response was they took her water at night.Then she went on to say that in her condition it was what was expected for her to be in pain. No one should have to suffer. As of 8:17 tonight my mother passed away in hope hospice. I firmly believe if she hadn't gone her she would not be gone today.

  • apple bottom
    ★★★★★ a month ago

    My grandmother is currently in this place due to having a stroke and needing help to learn to function as a human being again but what makes me upset is the treatment she's CURRENTLY getting. I have never heard of such unprofessional nurses in my entire life. A women who is already majorly upset to her current condition has been for one, assaulted by one of the nurses he had nearly pushed her off her bed. She has nurses who refuse to give her water cause "she's not worth it." Her call light was broken, imagine if it had been something beyond serious, it would've been on your hands if something went wrong to either patient residing in that room. We take a thirty minute drive to come and see her multiple times a week for her to lay in her bed and just cry. A registered nurse didn't even fully understand how to change and dress her. I feel as if you should take into mind all these one star reviews you do have and make a difference in your health center. Our family members are sent here to get help but instead get treated like they're nothing.

  • Nancy D
    ★★★★★ 5 months ago

    My dad is here, and it is normal for it to take a very long time for him to get his normal evening medicine. I was with him this past Friday and it took ONE HOUR AND TEN MINUTES for them to get it to him. He said this is not unusual. WOW. I reminded the staff several times-didn't matter. I can't be there with him every evening but my mom said that it's true, it happens most of the time, he has to wait a long time. Let's see, what else...a staff member with an office there right along the hall where the patient rooms are brings her pet dogs with her to work EVERY DAY and they run loose. So instead of a relaxing, quiet, calm, clean, environment you hear barking dogs. Sometimes they even run up and down the hall as they bark. Oh my gosh. Seriously? How is this ok? I have a lot more to say, but I will end with this. My dad's room hadn't been cleaned in a week. My mom knew because she was keeping track of stains on the floor, debris, etc. So she went to the nurse's station to let them know so they could pass the word along. What did they do? They told her they thought the custodian was in another wing, so she could GO FIND HIM HERSELF AND TELL HIM. My mom is 81. My mom is paying $250 out of pocket a day for my dad to stay here. And they told her to go find they custodian to tell him herself if she cared so much. Not "I am so sorry", not "we will pass that along", no. But basically, "we don't care, and if you do, you can go try to find someone who does, because it's not us."

  • Shannon Cavanagh
    ★★★★★ 5 months ago

    I worked here for over a year and the staff was always on the ball. There are meetings held every morning to discuss all residents. The RNs give it their all. The CNAs work very hard. I miss working here .I adored all the residents. Sadly , I broke my knee and resigned. I'd go back in a heart beat .

About Evans Health Care

General Information

Legal Business Name3735 Evans Avenue Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 14, 1998 (20 years)
Capacity120
Residents117
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Evans Health Care

Evans Health Care was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2017 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

September 23, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
BSomePotential for Minimal HarmHealth InspectionTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Evans Health Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.4%
96.8%
96.8%
96.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.9%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
42.9%
38.2%
44.4%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.0%
17.4%
19.2%
18.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.7%
21.3%
14.6%
13.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
4.1%
11.2%
13.7%
15.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
4.4%
10.8%
3.1%
9.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.5%
6.7%
7.3%
6.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.3%
3.2%
7.1%
8.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.1%
1.1%
1.2%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.1%
1.2%
3.9%
3.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.3%
0.0%
6.1%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.1%
1.1%
1.2%
2.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.9%
1.0%
1.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.4%
96.1%
97.1%
99.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.3%
90.9%
90.9%
90.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.6%
60.1%
70.4%
74.1%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
5.0%
2.4%
1.6%
0.6%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.7%
2.4%
5.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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