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Signature Healthcare Of Gainesville

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Deborah Bowie, CCE, IOM
    ★★★★★ 4 months ago

    My mother has been in this facility for 72 hours and we are not off to a good start. My primary complaint is the complete absence of logistical planning when it comes to a phone system that is manned. I've spent two days now calling and NO ONE answers the phone... the system doesn't even roll into an automated system allowing you to dial your loved one's room number. I had to pack up my kids late at night and drive there only to learn there appears to staffing shortage. What? The nurse was professional and even apologetic... and gave me his cell but why would he have to do that? What about all the other family members who are calling? How can a facility in charge of this many lives operate without a phone system that is manned? Have you ever heard of headsets, portable phones or an automated system that works? I despise poor customer service and for this to happen less than 72 hours in is unacceptable. The emails on your website, by the way, that link to admitting and the CEO are broken so remove them and replace with working emails. This is completely unacceptable service when you are dealing with people's family members. Save your automated email response to this post to save face amidst those searching on the internet for an acceptable facility. I expect a legitimate response from a real person to address/resolve my complaints or you can believe me filling out a review will be the least of your concerns. My contact information has been left with the staff - call me.

  • Heather Van Heusen
    ★★★★★ a month ago

    Absolutely Disgusting Facility. The hallways and rooms literally wreak of urine, and feces. The smell, and cleanliness of the facility was unbearable, and NOT up to standard. There are roaches crawling up the walls inside this facility, and the workers seemed unphased by it as if they are used to it. All employees that I ran into were in groups huddled together, in empty rooms (such as the dining room, side hallways, and empty client bedrooms) gossiping to one another. I visited a client here today that is only here for physical therapy, and I was told by my client that she is not being treated properly by staff. She is not being fed. She is intolerant to specific foods that they refuse to substitute. She went hungry for 2 days because all they are bringing her is eggs for breakfast, lunch, and dinner, and she cannot eat eggs due to allergic reaction, and other health reasons. I had to bring in food for her, out of my own pocket, just so she can eat a proper meal, because the food here is disgusting. I will be reaching out to her doctors in Ocala to get her removed immediately.

  • David Smith
    ★★★★★ a week ago

    My sister was transferred to this facility after open heart surgery. Her room was filthy, roaches dead on the floor. Tried to contact Admin Kate Hawk, no response. Electrical outlet cover broken, mold on baseboard, bathtub filthy and roaches behind toilet.

  • Private User
    ★★★★★ 4 months ago

    Hands down the best Nursing home in Gainesville, With the best Nurse on station 3 Mrs. Kathy Mcclellan, she is just simply amazing, you can tell when someone loves their job. Thank you for all that you do and more. ?

  • Pamela Blasetti
    ★★★★★ 4 months ago

    NIghtmarish. Don't take anyone you love there. Its a medicare scam. The nurse aides walk around with their belongings because they don't trust the other employees. Long termers in with short termers. Dirty, reeks of urine. Really really bad. Stay away

About Signature Healthcare Of Gainesville

General Information

Legal Business NameLp Gainesville LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1989 (28 years)
Capacity120
Residents103
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Signature Healthcare Of Gainesville

Signature Healthcare Of Gainesville
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 25, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

September 15, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

April 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

November 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide care for each resident in a way that maintains or improves their quality of life.

February 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Signature Healthcare Of Gainesville require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 15min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 60min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

84.1%
60.0%
60.0%
60.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
72.6%
62.7%
81.9%
84.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.2%
62.1%
53.8%
60.7%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.0%
17.6%
13.6%
18.3%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
35.9%
36.5%
28.2%
14.7%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
9.7%
8.3%
7.4%
9.9%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
41.0%
30.0%
30.0%
24.2%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
1.9%
2.0%
2.0%
3.3%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
4.2%
1.4%
1.5%
2.7%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
13.8%
7.3%
6.1%
6.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
4.2%
2.7%
3.0%
5.4%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
4.1%
2.7%
0.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
1.1%
3.5%
4.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

69.9%
70.8%
79.7%
79.7%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.7%
68.1%
68.1%
68.1%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.4%
64.7%
50.7%
61.9%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
2.4%
7.0%
10.3%
6.9%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.6%
0.7%
0.8%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.4%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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