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Governors Creek Health And Rehabilitation

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Green Cove Springs Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Kea
    ★★★★★ 6 months ago

    Please avoid this nursing home for your family. First, like a lot of places, you have to monitor them closely or they won't properly care for your loved one. This was my family's experience. In addition, they will discharge you with no directions, no guidance on how to continue care. Had to call back to find out how much food to give and when to medicate. They sent my dad home with enough liquid food for 2 days, and no order for more, which apparently takes two weeks to go thru. They Did not mention that some pills couldn't be crushed, kind of important information that would have been nice to have received. There were one or two nurses who did care, and a therapist. However, the head nurse couldn't care less about her patients and has a terrible, rude manner. Avoid this place if you have a loved one with health issues! Also, see below where the owners as you to contact they to hear more about your issues. Well, we have tried to contact them repeatedly before the review, nothing changes.

  • donna atkinson
    ★★★★★ 10 months ago

    What an amazing transformation this facility/home has made in the past few years. The staff members are caring. Everyone knows the patients by name but more important the patients know the staff by name. I've visited my aging aunt at least weekly and have only good things to say. I see Love and warmth and it really has a family feel. I am so pleased with the care. The doctors are approachable and will keep you informed. The building is not new and could use some updating for sure but the care inside is what counts. Thank you again for all of your hard work and for taking such good care of my aunt.

  • Theresa Brown
    ★★★★★ 2 months ago

    This is a horrible place. my mother was injured from the second fall in six days and died 3 months later from her injuries. Not sure about all the positive reviews but they must be reviewing themselves. Please DO NOT put your loved ones here.

  • mel k.
    ★★★★★ 9 months ago

    i don't know much at all about this place, to be honest, but I have to agree with another reviewer, Doraine, , about a staff member who has been MORE than amazing. Dana is a very compassionate worker who truly cares about her patients. So many months went by that they did not have any contact for the patient, who we finally tracked down, but Dana has taken such wonderful care of her and I thank her for that so much. She really restores your faith in humanity. there are good people out there. Thank you Dana!

  • Stephanie Brabson
    ★★★★★ 7 months ago

    A great place to work! Every employee makes sure to take the time to make the residents feel special. The employees work together as a team to provide the best care for the residents.

About Governors Creek Health And Rehabilitation

General Information

Legal Business Name803 Oak Street Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1989 (30 years)
Capacity120
Residents113
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Governors Creek Health And Rehabilitation

Governors Creek Health And Rehabilitation was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Governors Creek Health And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 15min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
4hr 15min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.4%
91.3%
91.3%
91.3%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
79.6%
92.6%
93.0%
95.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.2%
47.7%
34.3%
37.1%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
53.3%
55.7%
54.5%
56.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.6%
16.5%
26.5%
13.1%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
14.0%
17.0%
23.4%
19.5%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
10.1%
13.8%
14.1%
13.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
9.3%
9.1%
11.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
13.1%
11.8%
18.5%
15.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.9%
2.2%
0.8%
2.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.1%
2.8%
6.1%
8.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
6.1%
4.6%
8.0%
5.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
1.8%
4.7%
3.6%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

55.8%
72.1%
91.9%
91.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
47.2%
72.1%
72.1%
72.1%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.2%
80.4%
72.5%
75.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
1.5%
2.3%
2.1%
1.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
6.8%
8.3%
6.5%
7.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
1.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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