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Signature Healthcare Center Of Waterford

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  3. Hialeah Gardens Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Alina L
    ★★★★★ a month ago

    Our family would give this place zero stars if possible. It's DISTURBING to learn that his place allowed an unsupervised elderly woman to jump out of a window a this place and the facility paid like $22,000 to cover up this story! We are getting our family member out of this disgraceful place!! My father In law was sent here as a rehabilitation after leaving the hospital and after just spending one night there at Signature, we are rushing over there to get him out. It's a place where staff does not practice proper care, he had urine all over himself and the staff did NOTHING about it! He also needs O2 100% of the time and he didn't have it for several hours yesterday because the staff at Signature kept brushing him off. Again, we will be reporting this place with Health accountability agencies. Our attorney suggested to take photos of the conditions he was in, and to immediately take him out of that dreadful place and report Signature. There's a reason why they don't let a family member stay with him overnight and it's most likely so nobody sees the horrible health practice they do there!!! If you want your loved one to live do not take them to Signature heath care in Hialeah. This place looks and acts like a movie set from the TV series walking dead! Keep your family member alive and take them out! We are!!

  • Steve Socarras
    ★★★★★ 3 months ago

    I don't know why all the bad reviews I had a good experience over all , these people go out of they're way to help ,it's like they say if you give love you receive love the staff was super attentive,rooms, beds & bathrooms are clean , happy over all great experience, like to thank J, Maydelen, Maria ,Nereida,JC , Diana for theyre support & help

  • Sara Hernandez
    ★★★★★ 6 months ago

    The staff is rude and definitely not properly trained. There's no on call physician that is ever available when needed and the so called nurses have no idea what they are doing nor speak English. My family member was not accepted back into the facility because as a properly trained and experienced RN they facility was called out several times on medical errors, medication errors, and improper patient care. My family was not confused and that was their biggest downfall because they got away with it with all the confused patients since they had no clue what was going on. Impromptu inspections at random times of the days and nights would prove the poor and lack of patient care that is provided.

  • Normie Perez
    ★★★★★ 5 months ago

    This place is horrible it deserves no stars! Seems that being under new management and modifying the name to the place hasn't change much on how it runs and operates. If you want to help kill your love-ones then this is the place for you.

  • Madlyn Duen
    ★★★★★ 3 weeks ago

    Father stayed for 20 days...from there directly to hospital again....nightmare place...

About Signature Healthcare Center Of Waterford

General Information

Legal Business NameLp Hialeah Gardens LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 27, 1987 (31 years)
Capacity214
Residents201
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Signature Healthcare Center Of Waterford

Signature Healthcare Center Of Waterford was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

November 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

August 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,605 fine
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionDispose of garbage and refuse properly.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Signature Healthcare Center Of Waterford require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 45min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
1hr 5min
1hr 5min
ReportedExpected
RN
3hr 60min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.6%
68.4%
68.4%
68.4%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
87.7%
78.6%
77.8%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.6%
77.8%
83.3%
76.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.1%
30.6%
27.6%
28.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.3%
17.5%
10.9%
9.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
22.0%
23.0%
22.4%
10.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
10.6%
12.6%
7.3%
9.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.6%
8.9%
4.5%
11.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
5.9%
4.0%
4.8%
4.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.6%
0.6%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.2%
1.2%
3.9%
3.8%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
1.6%
1.3%
1.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
1.9%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

32.1%
29.6%
18.7%
13.2%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
35.3%
27.9%
27.9%
27.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.3%
41.1%
40.3%
43.4%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
12.0%
7.5%
7.4%
4.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
2.1%
0.7%
1.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.5%
0.3%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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