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Signature Healthcare Center Of Waterford

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Hialeah Gardens Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • zoraine vichot
    ★★★★★ 2 months ago

    My aunt is staying there and I went today the place is super clean and the staff is very nice my aunt feels great there she says everyone is super nice...

  • Amora Michel
    ★★★★★ 4 months ago

    This place does not even deserve one star! It is in deplorable conditions. Live roaches in patients rooms. They are understaffed and the staff they do have, have the worst bedside manner. They expect their patients to wear diapers to avoid having to take them to the bathroom. When we informed them that my mother did not use diapers we were told it was the law for patients to wear diapers at all times. And that they could not be taking her to the bathroom every time she wanted to go plus their backs we're not strong enough. When the patients press the button or call (scream) for a nurse they are ignored. Soiled diapers are put on meal trays or chairs before discarding. The meal tray and chair were not disinfect after. Portable toilets are not cleaned in between patients. I asked for a wipes to clean it before use and was told they don't do that. I was given a look like I was crazy. They rarely use gloves when handling patients. They expect patience to take showers every other day unless the family request a shower daily. When I asked why???? I was told they did not have enough employees to bathe the patients daily. The room had fecal matter on the floor in several places. I never saw anyone mop the room or clean the bathroom. We were told visitors needed to use the patients restroom. My mother lasted a day and a half. In the middle the night she vomited called for the nurse and was ignored. She could have aspirated and no one would've known until we arrived at 5:30 in the morning. She seemed drugged and was barely able to speak coherently. A rehab was not something we wanted for her. However, she needed it after heart surgery. The worst decision we ever made. Thank God we took her out of there. She is home thriving and has physical therapy twice a day. Please he'd my WARNING do not go to this place it is absolutely the bottom of the barrel.

  • Alina L
    ★★★★★ 6 months ago

    Our family would give this place zero stars if possible. It's DISTURBING to learn that his place allowed an unsupervised elderly woman to jump out of a window a this place and the facility paid like $22,000 to cover up this story! We are getting our family member out of this disgraceful place!! My father In law was sent here as a rehabilitation after leaving the hospital and after just spending one night there at Signature, we are rushing over there to get him out. It's a place where staff does not practice proper care, he had urine all over himself and the staff did NOTHING about it! He also needs O2 100% of the time and he didn't have it for several hours yesterday because the staff at Signature kept brushing him off. Again, we will be reporting this place with Health accountability agencies. Our attorney suggested to take photos of the conditions he was in, and to immediately take him out of that dreadful place and report Signature. There's a reason why they don't let a family member stay with him overnight and it's most likely so nobody sees the horrible health practice they do there!!! If you want your loved one to live do not take them to Signature heath care in Hialeah. This place looks and acts like a movie set from the TV series walking dead! Keep your family member alive and take them out! We are!!

  • Joey Rodriguez
    ★★★★★ 2 months ago

    Words are not enough to express our gratitude to all the staff. We had help from the hospital all the way home. Thank you ALL!!!

  • Guercy Fonte
    ★★★★★ 3 months ago

    Excellent Care, great staff and amazing theraphy!

About Signature Healthcare Center Of Waterford

General Information

Legal Business NameLp Hialeah Gardens LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 27, 1987 (32 years)
Capacity214
Residents201
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Signature Healthcare Center Of Waterford

Signature Healthcare Center Of Waterford was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

November 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

August 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,605 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Signature Healthcare Center Of Waterford require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 45min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
1hr 5min
1hr 5min
ReportedExpected
RN
3hr 60min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.6%
68.4%
68.4%
68.4%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
87.7%
78.6%
77.8%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.6%
77.8%
83.3%
76.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.1%
30.6%
27.6%
28.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.3%
17.5%
10.9%
9.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
22.0%
23.0%
22.4%
10.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
10.6%
12.6%
7.3%
9.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.6%
8.9%
4.5%
11.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
5.9%
4.0%
4.8%
4.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.6%
0.6%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.2%
1.2%
3.9%
3.8%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
1.6%
1.3%
1.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
1.9%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

32.1%
29.6%
18.7%
13.2%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
35.3%
27.9%
27.9%
27.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.3%
41.1%
40.3%
43.4%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
12.0%
7.5%
7.4%
4.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
2.1%
0.7%
1.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.5%
0.3%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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