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Palmetto Care Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Hialeah Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • Vivian Torres
    ★★★★★ 2 months ago

    My Mother was sent to Palmetto Care from San Catherine to complete the recovery of an ankle fracture. Since the first day I notice how different is the way the staff treat the patients it's like family. As a family I feel that I can address any question or concern about the care of my mother , all of them nurses, CNA and administrators are always willing to help and do the best for the patient. My mother is now a permanent resident of Palmetto Care, I'm so grateful she can stay in this facility where she is receiving the professional care she needs and the most important the love of this wonderful family .

  • Alma Kirchman
    ★★★★★ 6 months ago

    My Mom Had been there for about almost two years Staff is amazing My mom always looks like a doll . I always feel so blessed to have her there . To Lilly and Belia thank you for being amazing . Everyone is very special to my mom but also to me thank you for keeping her safe and making me feel comforted and to my nurse Enid love you girl ..

  • Hernan Prieto
    ★★★★★ 7 months ago

    Good people ! Definitely recommend this place for your next vehicle

  • Sasha Franco
    ★★★★★ 11 months ago

    My father was there for a month and there service is excellent from the nurses(Sandra -5?amazing ) to cna to the therapy also the daily food service was also excellent. Overall great staff. This facility is very clean and a friendly environment.

  • Marisol Alvarez
    ★★★★★ 7 months ago

    This place has definitely been a relief in so many ways! My mom has been here since mid May after being in ICU for over one month and going through major health issues she had to start all over again! I reached out to the director JOSE who was comforting from the moment I called him seeking help! My mom arrived at this facility taking only five steps with maximum assistance of two therapist! Now... she's almost independent! The nurses have been so loving, cna have been caring showing much compassion not only to the patient but to family! My mom is anxious about leaving but it's ONLY because she's recovering and she feels confident about her progress. No one wants to leave their parents anywhere but at least here we know she's ok and they are aware of all her needs (and she's a little spoiled!). Therefore, today and forever I will be incredibly thankful and grateful to every single person... from the office staff, social worker, therapist Sandra and Alex, to admissions, Jose who keeps the place running smooth, the CNAs who have the patient of a saint and the doctors who immediately do whats needed! I salute you all because I couldn't do what YOU do every day! To the owners of PAlmetto care you are creating an ongoing environment and atmosphere that is trustworthy and loving. Please don't change because this staff is what differentiates you from the others! THANK YOU!!!!!!!!!

About Palmetto Care Center

General Information

Legal Business NamePalmetto Facility Inc
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 2, 1987 (33 years)
Capacity90
Residents86
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palmetto Care Center

Palmetto Care Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionKeep all essential equipment working safely.
GFewActual HarmHealth InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.
GFewActual HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palmetto Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 30min
ReportedExpected
CNA
20min
45min
ReportedExpected
LPN
1hr 15min
1hr 15min
ReportedExpected
RN
4hr 15min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.5%
96.6%
96.6%
96.6%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.3%
100.0%
100.0%
98.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.6%
38.8%
43.2%
42.2%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.6%
8.1%
17.0%
9.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
41.2%
38.9%
39.2%
43.1%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
4.7%
10.9%
16.3%
11.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
10.2%
11.1%
12.8%
14.3%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
6.3%
5.6%
7.5%
8.2%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
12.2%
9.4%
8.7%
8.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
4.1%
3.7%
2.1%
4.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.0%
1.9%
0.0%
2.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.5%
2.9%
2.2%
2.6%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.0%
93.1%
89.4%
91.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.0%
82.5%
82.5%
82.5%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
22.7%
36.1%
31.3%
25.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
16.8%
11.5%
14.7%
14.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.9%
3.1%
4.9%
7.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
1.3%
1.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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