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Palmetto Care Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Hialeah Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Sasha Franco
    ★★★★★ 3 weeks ago

    My father was there for a month and there service is excellent from the nurses(Sandra -5?amazing ) to cna to the therapy also the daily food service was also excellent. Overall great staff. This facility is very clean and a friendly environment.

  • Janet Rodriguez
    ★★★★★ 2 months ago

    My experience with Palmetto Care Center was EXCELLENT!!!! My father had CHF and I needed to find a place to put him because he needed constant 24 hour care. I first placed him in another nursting facility in Hialeah and I was very unhappy there. I decided to find another Nursing facility, this was when I went to Palmetto Care Center. Jose, the director, is amazing, within 2 days he transferred my father over to Palmetto Care Center. From day one I saw the amazing staff this place had. There are no words to express how grateful I am to everyone there. The nurses are truly caring and compassionate. There are many specialist that took care of my dad....the physical therapist, the speech therapist, the respiratory specialist. Everyone was always very attentive and informative. Sadly because of my father's advanced health condition he was placed in the hospital and shortly after passed away. I know that Palmetto Care Center was a blessing to my father and our family.

  • jennifer leitz
    ★★★★★ 9 months ago

    The center is amazing hands down one of the best in the area . My grandmother is there and I came all the way from Mississippi to see her . And apon arrival I was so pleased to see how well the grounds were kept. And as I went inside the peace that came over me was just wonderful .. The staff and all the nurses we just so caring and kind ,it made my heart sing knowing that my grandmother was taken care of by wonderful people... It was very clean and tidy and things were in order. As I left I took comfort knowing I left her in the right spot ...

  • Tiffany Coican
    ★★★★★ 9 months ago

    Nursing staff is the best & they really care! During hurricane Irma, even though they had their own families to take care of, they were there to take care of patients first!

  • Hope Reynolds
    ★★★★★ 10 months ago

    Several family members have had to be placed in these type facilities and we thank GOD for having one so close to the Palmetto Hospital. I see several reviews that are not as favorable and I ponder whether it is the result of the pain and suffering we go through when one of our relatives has to use the facility, we experienced great care, but the most important, an opportunity to deal with the overwhelming number of issues that rise when we are not well. Thank you!

About Palmetto Care Center

General Information

Legal Business NamePalmetto Facility Inc
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 2, 1987 (32 years)
Capacity90
Residents86
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palmetto Care Center

Palmetto Care Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2017 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionKeep all essential equipment working safely.
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
GFewActual HarmHealth InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

December 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

July 28, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palmetto Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 30min
ReportedExpected
CNA
20min
45min
ReportedExpected
LPN
1hr 15min
1hr 15min
ReportedExpected
RN
4hr 15min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.5%
96.6%
96.6%
96.6%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.3%
100.0%
100.0%
98.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.6%
38.8%
43.2%
42.2%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.6%
8.1%
17.0%
9.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
41.2%
38.9%
39.2%
43.1%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
4.7%
10.9%
16.3%
11.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
10.2%
11.1%
12.8%
14.3%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
12.2%
9.4%
8.7%
8.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
6.3%
5.6%
7.5%
8.2%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
4.1%
3.7%
2.1%
4.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.0%
1.9%
0.0%
2.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.5%
2.9%
2.2%
2.6%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.0%
93.1%
89.4%
91.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.0%
82.5%
82.5%
82.5%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
22.7%
36.1%
31.3%
25.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
16.8%
11.5%
14.7%
14.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.9%
3.1%
4.9%
7.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
1.3%
1.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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