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Terrace At Hobe Sound, The

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • william mahoney
    ★★★★★ 3 months ago

    92 year old aunt and 89 year old uncle were recently here due to uncles medical followup and release from hospital. Staff was very attentive to both of their needs, and provided excellent care. Any issues that occurred were solved by talking to the various department heads. Rehab paid great attention to ensuring uncle was ready for release and assisted living side did a great job during uncles stay. Staff is working very hard to change the image created by some negative feedback. Thanks to all nursing staff, particularly, Rachael, & Alice. Rehab ( Todd & Marshall) Speech Therapist Crystal, Social Services Takesha, Admissions Kim, Sue, Mary, and Noah in Management. Sharon in Business Office. Assisted living Olga and Dorothy. You became a part of our family in ensuring our relatives had great care. A heartfelt " Thank You " from us Bill & Betty.

  • K J
    ★★★★★ 3 months ago

    I am only giving one star because you cannot give a zero. I stayed 1 night and left the next day. I was there for rehabilitation for a significant shoulder surgery. The food was a joke. Didn't get medication. I had a central or PICC line I via arm. These rocket scientists put a tight strap on that arm to take blood even after I said you can't do that. After I left I went to give my IV antibiotics. The PICC line was occluded . Blood clot. Had to go to the emergency room for care. Should sue the idiots. They only tried to help me when I was walking out the door. Then they gave me 3 of my meds to go home with. I am reporting them to every agency possible. PLEASE don't send anyone here

  • stephen gillenwaters
    ★★★★★ 4 months ago

    The employees are dedicated and understanding to each patients needs. The therapy was outstanding.

  • Danielle Talbot
    ★★★★★ 4 months ago

    The only reason I gave one star is because no stars aren't an option. This is the worse place. If you love your relative, you will NOT let them go here. My grandfather fell outnof his bed trying to go to tbe bathroom and was found in the floor. God knows how long he was on the floor befpre they found him. He's fall was there negligence and made his health worse. Not one person from this place called to find out if he was okay or if he was coming back. I emptied his entire room without one person questioning me whether or not he was okay. The 1st day he was transfered here I knew we were going to have a problem when they told me they didn't have completed orders so they never gave him any medicine or pain meds. They never checked gis blood sugar until I told then they had too. The staff never comes when the call button is pushed. If you want your loved one to die, send them here. It's been a nightmare. This place should be shut down. It's dirty and smells.

  • Shawn Loomis
    ★★★★★ 8 months ago

    Only giving it a one (1) because there isn't a negative number listed to be given. They don't even deserve a one! I don't have anyone residing in this facility, but I have a family member that works there. From what I've been told they treat their employees like dirt. They are uncaring and show no compassion for their employees. As I type this, Florida is being hit by hurricane Irma. My family member was told that if they did not report to work today, they would be fired. I could understand if they were a critical part of caring for the patients, nurse, Dr, CNA and so forth, but they are not. I'm sure this hurricane will cause power outages for this facility so my family member will be unable to do their job anyways. So why force someone to risk their life when it's not necessary. I've been told that the facility is now in lockdown and no one is being allowed to leave and if they do they are fired. Also, the facility won't even give their employees food during this time. If they want food, they have to purchase it. That is just asinine in my opinion. I understand that Florida is a no fault or fire at will state, but if your employees aren't critically essential, why put them in harm's way especially under the circumstances of a hurricane of this size. Also, why did they not evacuate the patients in this facility? They did with the last hurricane to hit this area. Hurricane Irma is predicted to be the worst hurricane to hit.

About Terrace At Hobe Sound, The

General Information

Legal Business NameHobe Sound Opco LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1977 (41 years)
Capacity120
Residents113
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Terrace At Hobe Sound, The

Terrace At Hobe Sound, The was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 27, 2017 - 6 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

May 5, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

January 9, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.

October 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$11,611 fine
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

March 31, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

November 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Terrace At Hobe Sound, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
4hr 15min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.4%
99.0%
99.0%
99.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.3%
70.0%
58.8%
55.9%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
37.1%
32.9%
39.3%
36.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.5%
26.1%
16.3%
28.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
35.2%
33.8%
38.4%
36.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
10.3%
8.5%
16.0%
14.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.3%
4.7%
7.7%
6.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.1%
1.6%
6.1%
6.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
7.5%
6.1%
14.2%
13.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.2%
1.3%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
8.7%
8.2%
9.9%
1.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.2%
0.0%
3.2%
5.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.9%
1.7%
0.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
0.0%
0.0%
1.1%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.7%
98.4%
96.8%
97.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
93.4%
92.9%
92.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
82.1%
78.3%
76.7%
73.7%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
17.6%
21.6%
21.9%
19.6%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.5%
2.9%
5.7%
7.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
1.0%
0.7%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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