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Terrace At Hobe Sound, The

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Reviews
Overall Rating 1.6 / 5.0 ★★★★★

  • ★★★★★ 3 weeks ago

    Only giving it a one (1) because there isn't a negative number listed to be given. They don't even deserve a one! I don't have anyone residing in this facility, but I have a family member that works there. From what I've been told they treat their employees like dirt. They are uncaring and show no compassion for their employees. As I type this, Florida is being hit by hurricane Irma. My family member was told that if they did not report to work today, they would be fired. I could understand if they were a critical part of caring for the patients, nurse, Dr, CNA and so forth, but they are not. I'm sure this hurricane will cause power outages for this facility so my family member will be unable to do their job anyways. So why force someone to risk their life when it's not necessary. I've been told that the facility is now in lockdown and no one is being allowed to leave and if they do they are fired. Also, the facility won't even give their employees food during this time. If they want food, they have to purchase it. That is just asinine in my opinion. I understand that Florida is a no fault or fire at will state, but if your employees aren't critically essential, why put them in harm's way especially under the circumstances of a hurricane of this size. Also, why did they not evacuate the patients in this facility? They did with the last hurricane to hit this area. Hurricane Irma is predicted to be the worst hurricane to hit.

  • ★★★★★ 5 months ago

    My mother is currently there. The staff have been friendly & helpful to her as well as the family. She likes the food and is getting her strength back after a fall in her home. Moved her there when Martin Memorial South let her fall out of a chair & split her head open requiring 7 staples. She is happy there, making progress, and glad to be out of Martin Memorial. Building needs some updates for sure, that's why only 4 stars.

  • ★★★★★ 10 months ago

    They have the worst care here at the manors of hobe sound Never send your family members here!!!!!!!!!! If you want then to live a happy life!!

  • ★★★★★ a year ago

    I would not recommend this facility to anyone as of recently they have had two patients end in the hospital one after they ended up in a diabetic coma because the RN failed to check a patients blood sugar before giving her insulin shot and the patient went in to shock and wasnt found in her room until later that night but she did live .She has now been at the Terrace going on three months her original admission was for a broken femur expected to released within three weeks she is now in her third month and cant even get out of bed .Lets call the next female patient #2 who was taken out last night by Martin County Fire and rescue and coughing up blood for the last three days she was taken Martin Health care south and not returned as of the posting of this article .Terrace nursing rehab was purchased six months ago after several legal problems .The VA will longer send patients there because it not meeting federal guidelines for a rehab facility ,Compare what is at most rehab facilities concerning exercise equipment for knee replacements shoulder and total hip replacement not only do they lack any the equipment to address proper care any patient who has experienced any of the most common of joint replacement referenced to above after the recent sale of the facility all of the qualified nurses rehab technicians were let go and know improvements were made to property and Medicare inspectors are presently onsite investigating forty different patients from lack of progress in there cases and serious bodily injury over 30 patients investigation started on 03/28/2016 end on 03/31/2016.Managment and nursing staff are not capable of caring for there patients causing stress not only on patients but family members as well .Seems that over medicating patients on narcotics is a normal practice that is used to compensate for on hands care by both nursing staff and rehab technicians which delays recovery and proper healing . Terrace rates the lowest in quality care in the Treasure Coast area and has been for several years which is what prompted the investigation by Medicare

  • ★★★★★ a year ago

    Horrible 24-hr experience that my mother suffered there - could not get her out of there fast enough. Poor care, useless physical therapy, no phones in the room, inedible food, surly staff and condescending manager. Would not recommend for human or animal.

About Terrace At Hobe Sound, The

General Information

Legal Business NameHobe Sound Opco LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1977 (41 years)
Capacity120
Residents120
Percent Occupied100%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Terrace At Hobe Sound, The

Terrace At Hobe Sound, The
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 24, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

March 31, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

November 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

January 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Terrace At Hobe Sound, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
4hr 10min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.2%
87.4%
87.4%
87.4%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
99.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.0%
57.1%
64.5%
59.4%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.1%
23.9%
39.3%
41.6%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
39.6%
48.3%
12.1%
10.9%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
39.0%
39.6%
33.7%
35.3%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
40.0%
38.0%
15.5%
11.0%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
1.2%
4.4%
2.5%
2.4%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
10.5%
11.7%
8.8%
6.7%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
4.8%
4.7%
6.3%
4.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.2%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
3.9%
7.8%
4.4%
7.8%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.0%
1.0%
4.3%
4.3%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
0.9%
0.0%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.0%
0.0%
0.0%
1.1%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.9%
97.9%
98.4%
99.4%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.3%
93.1%
93.1%
93.1%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.9%
62.7%
62.4%
71.0%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
19.5%
25.2%
25.7%
20.8%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
1.3%
3.2%
3.4%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
1.4%
0.7%
0.3%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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