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Glades West Rehabilitation And Nursing C

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Donna Frost
    ★★★★★ in the last week

    I came to Glades West not knowing what to expect I just had complete knee replacement and I was down and depressed cuz I lost my mom but when I met all the women that work there and how wonderful they treated me I felt so much better they made me feel comfortable they helped me with everything and they all are very professional and have a wonderful attitude physical therapy is great the nurses the nurses aides I'm a very particular person and I have not one complaint about this beautiful establishment thank you very much glaze West for everything

  • Erica Rodrigues
    ★★★★★ 2 months ago

    NEVER judge a book by its cover. This place is the most unprofessional, unreliable, and unsafe environment for anyone. My loved one fell and was left on the floor in her room for almost an hour before "nurses" came to help her up. No such thing as rehabilitation for your loved one unless you beg them for it. Rough, disrespectful, pathetic staff that should not be licensed in any way to care for anyone. Residents yell for help and they don't respond. Accurate medications are not reviewed before they are given to patients (everyday for over two weeks for my loved one and what she was given worsened her condition,) and no respect for families wishes, or advice what so ever. The only facility with availability at all times because so many refuse to send their loved ones here. Experiences show that they like to get rid of patients at any cost. A down right joke for a long term care facility. Stay FAR away as possible.

  • Erika Mosquera
    ★★★★★ 5 months ago

    My grandmother was sent to Glades West RC. I honestly never thought I would send my grandmother to a nursing home. Especially after reading other peoples reviews about Glades West I was extremely nervous, but I must say what an exceptional place. First of all to start the place looks nothing like a nursing home, more like a hotel. There is not even a scent of urine or feces or sickness in the air. The staff is nice and caring. I am always greeted with smiles and familiar faces and best of all my grandmother always has a smile on her face. They have a salon that is available for her use as she pleases, food is easily accessible, Occupational therapy is going great. I do not have one complaint. I don't have anything to say about glades west but thank you. I never write reviews because I never think to unless I am extremely upset or extremely happy and I must say it makes me happy seeing my grandmothers smiling face everyday and that I feel comfortable having here in a place like this.

  • Sonia Lecounte
    ★★★★★ 4 months ago

    The facility lacks professionalism. My father suffered a stroke and was transferred to Glades for rehab after his hospital stay. My father is an army veteran who is very proud and used to being independent. The stroke has rendered him somewhat incapacitated. He has been very depressed and saddened by his condition and expressed those feelings during his counseling session. Based on what my father expressed to staff it was determined that he would need a psychiatric evaluation. He was dumped in an unknow hospital. When I went to Glades looking for my father staff directed me to the wrong hospital. They had no idea where they had transported my father. I spent half of Christmas afternoon looking for him. They gave false statements about his re-entry into the facility. We were told that based on his evaluation he would be admitted back into the facility. This evening the hospital called Glades to inform them that they would be transporting my father back to Glades at which time they were told that Glades would not permit him to come back. If that was the case Glades should have informed my family that thier intent was for my father to not return which would give my sister and I some time to find another facility. We are now in the eleventh hour scrambling to look for a facility. My sister is disabled and I weigh 135 pounds how could we possible even attempt to transport my father ourselves. They simply do not care. I would not wish this on anyone and I would implore anyone who reads this review to take thier loved one elsewhere because at Glades if they do not like you for some reason their alternative is to "hospital dump" the patient a feign ignorance when confronted by family for an explanation. What a way to treat another human being. The director's actions is deplorable. The state needs to seriously review the protocol instituted by this facility.

  • jes cab
    ★★★★★ 3 months ago

    Amazing Place for rehab the care is extraordinary, im in shock how well my grandmother was cared for and improved health, she is up and walking again all thanks to the amazing care she had here

About Glades West Rehabilitation And Nursing C

General Information

Legal Business NameHrc LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 29, 2015 (3 years)
Capacity120
Residents105
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Glades West Rehabilitation And Nursing C

Glades West Rehabilitation And Nursing C was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

September 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Glades West Rehabilitation And Nursing C require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 20min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
55min
1hr 20min
ReportedExpected
RN
4hr 30min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
64.2%
64.2%
64.2%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.0%
72.9%
96.4%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.4%
76.2%
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.6%
34.5%
43.4%
24.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.9%
11.4%
35.6%
30.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
16.1%
23.2%
16.7%
13.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
15.5%
20.8%
19.2%
10.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.8%
3.4%
0.0%
2.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
10.9%
6.7%
6.5%
7.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.8%
1.6%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.2%
0.0%
1.8%
2.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.1%
3.4%
1.8%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
2.4%
3.1%
1.2%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

77.6%
80.3%
87.8%
91.6%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.7%
79.5%
79.5%
79.5%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.4%
68.0%
67.7%
62.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
12.9%
6.6%
10.3%
13.2%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
4.3%
2.7%
2.3%
1.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.0%
0.0%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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