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Golfcrest Healthcare Center

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Roma Wilson
    ★★★★★ 2 weeks ago

    facility has made changesfterthis hurcaineermaisawthestaff of golfcresworkendkesslytomake theres to idenance happy feed and clean we love you golf crest Julia awesome nge sforthebetter

  • Beverly Blais
    ★★★★★ 6 months ago

    I would like to thank everyone at Golf crest for all the wonderful care being given to my Mom, From housekeeping,maintenance and all the health care providers. It is a great facility. Thanks everyone.

  • Michele Fulghum
    ★★★★★ 7 months ago

    Clothing I brought my competent middle-aged wheelchair-bound friend was stolen in one day. Resident is left immobilized in soiled depends for hours. I had to help change her because no one else was available- no red-bag waste, but disposal in the room trash can. Feces on the wall of the room because of this- watched housekeeping empty the trash, but not clean the wall. Pain medication is not dispensed in regular intervals. Resident was made by Golfcrest to believe she was under a Guardianship which she is not. She has been there 10 years thinking she can't make her own decisions. Receives no attempted rehabilitative program of movement therapy, respiratory therapy, recreational therapy or occupational therapy. Has no idea of her charges to Medicaid or how much money she has. She has no normal clothing. Staff has very slow response to a non-ambulatory resident's call-light when it is pushed. Staff creates anxiety and stress by ignoring calls for help and necessities, labeling resident as obsessive. Staff denies resident the use of a telephone. Resident has never been informed of her rights. She has not had proper reading glasses for months; her current glasses give her headaches. She is always put off about her glasses and told to wait for the optometrist. The Staff says there is nothing wrong with her glasses. Staff says she gets everything wrong. Golfcrest has a Medicare.gov sky-high percentage of long-stay patients who have lost bladder control while in this facility. It has a sky-high percentage of patients who have become unable to move or lost mobility while residents there. Staff explains they can't get to patients in a timely manner because they have too many patients. Resident has a bedsore. Dirty bathrooms and corners. Very narrow cluttered hallways which cannot accommodate wheelchair traffic, food carts, nursing carts, Hoyer lifts all at once. Hallways not clear for rapid evacuations. Accounting office NOT wheelchair accessible.

  • Joey Fulghum
    ★★★★★ 8 months ago

    I visited my friend here. The nurses ignored her, and even refused to clean and change her in a timely manner. I had to help fix the wheelchair seatbelt which no one on the staff would take the time to adjust properly tohelp prevent her from falling out of the chair. The headrest on her chair was also left to be wobbly and could not be adjusted, Apparently ,the staff here prefers patients who can't move, speak, or complain.I am very disappointed to see the lack of care she receives here

  • Christine Ahmad
    ★★★★★ a year ago

    I have the upmost respect for this place. My dad was well taken care of in this facility. He wasn't that easy to handle but, they had patient and very much respected by my father. He was there for rehabilitating. The nurse and staff was great. ????

About Golfcrest Healthcare Center

General Information

Legal Business NameLp Hollywood, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1980 (38 years)
Capacity67
Residents53
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Golfcrest Healthcare Center

Golfcrest Healthcare Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

January 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

November 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.

March 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Golfcrest Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 35min
ReportedExpected
CNA
40min
45min
ReportedExpected
LPN
55min
1hr 20min
ReportedExpected
RN
4hr 25min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

81.8%
69.0%
69.0%
69.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
70.7%
74.4%
97.8%
97.6%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.9%
10.8%
13.5%
14.7%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
25.6%
28.2%
31.0%
36.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
21.4%
7.7%
3.2%
7.1%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
13.9%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
4.9%
2.8%
11.6%
16.7%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
5.1%
2.9%
4.8%
12.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
0.0%
5.4%
0.0%
14.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
2.4%
2.6%
2.2%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
4.4%
4.0%
2.8%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.1%
96.7%
96.1%
94.0%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.7%
88.6%
88.7%
88.7%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
47.6%
54.2%
56.6%
55.1%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
9.8%
12.3%
29.5%
34.3%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
4.8%
3.8%
1.1%
5.3%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.6%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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