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Hillcrest Health Care And Rehabilitation Center

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  2. Florida
  3. Hollywood Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Tiffani Marsh
    ★★★★★ 2 weeks ago

    Extremely pleased with the entire staff at Hillcrest. From the Doctors, Physical therapists, nurses, and nurse assistants they have not only taken care of my father in law but they have given him hope to keep moving forward. With their diligence and perseverance, he has now gained the strength to walk and be more independent when 1 week ago he could hardly move his arms. Thank you to ALL of the staff for treating my father in law with respect and love, as if he was one of your loved ones.

  • Nelson Guzman
    ★★★★★ 3 weeks ago

    We Need To Help Our Elderly! I am New to this Center with My Love One. However, They Need More Help with the Administration Office. The Doctor's and Nurses Truly Care DANIE SATINE & DAHLIA BOYD Are Exceptional Angels Who Take Care Of Our Love Ones, The Therapy Is Also Great. The Food is Cooked & Deliciously Served By A Wonderful New Chef From Puerto Rico. All Donations Will Be Greatly Appreciated.

  • Carlos S
    ★★★★★ 2 weeks ago

    I was completed destitute when I get here. With out use my legs and a very limited mobility. And now a week and days later ,I CAN WALK !!!!, use toilet,bathroom,dress my self. I am again HOPE !!!. All bcus the hard work from NURSES,CNN AND SPECIAL TO ALL THE THERAPISTS AT THE GYM,THEY TEACH MY MUSCLE MOVE AGAIN AND COME BACK TO BE NORMAL. IS NO WAY THAT I CAN PAY BACK,SO MUCH LOVE ,AND PROFESSIONAL CARE THANKS TO ALL OF YOU !!!!!!!! GOD BLESS YOU ALL.!!!!!!!

  • Healthmed Today
    ★★★★★ 2 months ago

    Having a relative in a nursing home is a difficult experience but everyone at Hillcrest attends to his needs and the request of the family members right away. He's comfortable and well taken care of and close to home so we are glad that we can see him often and as well as possible. Thank you to the staff at Hillcrest ....

  • Lissette Cullers
    ★★★★★ 2 weeks ago

    Edit 1: I'll my great aunt call y'all. It's less stressful, and y'all did enough damage. Damage that will take a long time to undo. At least Apologize to my great aunt for messing with her benefits! ? Edit 2: One of Hillcrest's staff keeps trying to meddle with my great aunt's benefits. Stop! This is not cool! How would y'all like it if your disabled or elderly relative was treated like trash? ? Edit 3: Someone at Hillcrest dropped the ball. Now my great aunt is fighting to get her benefits back! ? This place is the worst! Original review: This place is an absolute nightmare! My great aunt was sent there in Summer 2018. She had busted her femur in February 2018. She was in and out of rehabilitation facilities. Hillcrest was her last stay. She had nothing but grief since she was discharged! Some of the staff there stole her identity and have screwed up her SSI and Medicaid. They attempted to steal her EBT benefits as well. They sent her home with ZERO care! I lost a perfect job because of these people! They ruined our lives! They let her sit in soiled diapers and fed her substandard food. Her roommate had it even worse. If I could give ZERO stars, I would. Someone needs to report this place for fraud! TL;Dr - This place is out of a horror story. I wouldn't even send my worst enemies here to rot. ?

About Hillcrest Health Care And Rehabilitation Center

General Information

Legal Business Name4200 Washington Street Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 21, 1984 (35 years)
Capacity240
Residents217
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hillcrest Health Care And Rehabilitation Center

Hillcrest Health Care And Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 11, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionQuickly tell the resident's doctor the results of laboratory tests.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

June 15, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintPermit residents to remain in the facility and not be transferred or discharged without adequate reason.

April 7, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.

February 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

April 10, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,500 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hillcrest Health Care And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 10min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.3%
96.2%
96.2%
96.2%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
97.9%
97.0%
98.4%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.9%
54.1%
42.6%
45.2%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.5%
24.1%
27.1%
22.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.3%
13.2%
14.3%
13.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
23.9%
20.1%
17.2%
10.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
11.1%
8.5%
12.0%
8.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
13.5%
9.7%
9.6%
9.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
12.2%
15.7%
17.3%
14.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
7.6%
3.6%
4.6%
5.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.2%
0.0%
1.0%
1.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.1%
0.5%
0.5%
0.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
5.4%
3.1%
2.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.7%
87.2%
96.2%
96.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.8%
85.0%
84.9%
84.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.8%
61.3%
52.2%
50.7%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
7.5%
8.2%
6.8%
6.1%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
7.7%
4.6%
2.2%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
2.1%
1.2%
0.4%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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