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Hillcrest Health Care And Rehabilitation Center

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  2. Florida
  3. Hollywood Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Susan Waiksnis
    ★★★★★ a month ago

    IIF YOU CARE ABOUT YOUR LOVED ONE, STAY CLEAR OF THIS PLACE!! I would rate this a minus. My father was there 30 years ago for one day and I had to go get him, they were horrible and are still horrible and I have been a medical professional for over 40 years. My dad was there last year after falling and had a fractured vertebrae at 91 years old. He was doing good with therapy but was scared and refused to try to stand up, at 91 who would not be. He was on supplements and a good diet. My sister walked in one night at dinner time and he was trying to feed himself but the nurse kept fighting with him, when my sister asked what the problem was the nurse said she was trying to feed him, my dad kept spitting out the food the nurse kept trying to feed him. My sister told her to leave that my dad was able to feed himself. Your facility then backer acted my 91 year old father stating that he slapped the nurse and she had to go to the ER. We asked to see the report, no one would show us, the director, head of nursing and two other people would not hear of anything and had my dad transported to Florida Medical Center with no records or his medications. The doctor kept calling and requesting records and they would not send, this was the start of my father's demise. I feel the nurse who said my dad slapped her in the face, which my dad had problems with his shoulders so for him to do something like that she had to be in his face, the director, the head nurse and everyone involved in this act I feel all of you should be baker acted. I hope karma comes back to each of you involved.

  • Sean Walker
    ★★★★★ 2 weeks ago

    The Walker family would like to thank everyone at the Hillcrest Health Care Center for there amazing working, helping our father though his recovery. The staff on the south side was just amazing. The Nursing staff is hard working, kind attentive and patient. We would like to extend a special thanks to Ms. Morgan LPN and Ms. Almanzar CNA for all of there hard work. For first time visitors "don't judge a book by it's cover" the people are the life blood of this place. They will do their absolute best to care for the patients. From our family to yours sincerely thank you. God Bless.

  • Sabrina
    ★★★★★ 2 weeks ago

    I would definitely recommend Hillcrest Nursing & Rehab to anyone who is looking for compassionate, attentive, experienced, and professional workers. Everyone from the Director, the Admissions Dept., and CNAs were very hands on regarding my grandmother's care. Each time I visited she was well-groomed and her room was always clean. Prior to admitting her there, my grandmother's health was declining and she was always depressed, but after 5 years of being at the nursing facility her health has improved tremendously. THANK YOU HILLCREST!

  • Josefha Dahan
    ★★★★★ a month ago

    My mother is a long term resident in this nursing home 3 years, my mother is doing well, the nurses are knowledgeable, caring, competionet my mother is been taking care very well, they have a lot of help, the place is clean, the rooms are cleaned daily, . The food is good, they give 3 meals a day and two snucks. They have many activities and outdoor music and snacks a few times a week. . I am happy I placed my mom in this facility .

  • Patricia Satine
    ★★★★★ 3 weeks ago

    I wanted to share that Chautel Samuel is an outstanding employee. I believe she is a nurse there. My mother, Margaret de Michele, is close to 100-years old. She needs a lot of assistance and Chautel showed and continues to show true compassion. She appears to just love her job and the patients. Please show her some extra recognition, she truly deserves it.

About Hillcrest Health Care And Rehabilitation Center

General Information

Legal Business Name4200 Washington Street Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 21, 1984 (35 years)
Capacity240
Residents217
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hillcrest Health Care And Rehabilitation Center

Hillcrest Health Care And Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 11, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionQuickly tell the resident's doctor the results of laboratory tests.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

June 15, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintPermit residents to remain in the facility and not be transferred or discharged without adequate reason.

April 7, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.

February 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

June 17, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionGive or get specialized rehabilitative services per the patient's assessment or plan of care.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

April 10, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,500 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hillcrest Health Care And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 10min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.3%
96.2%
96.2%
96.2%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
97.9%
97.0%
98.4%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.9%
54.1%
42.6%
45.2%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.5%
24.1%
27.1%
22.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.3%
13.2%
14.3%
13.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
23.9%
20.1%
17.2%
10.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
11.1%
8.5%
12.0%
8.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
13.5%
9.7%
9.6%
9.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
12.2%
15.7%
17.3%
14.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
7.6%
3.6%
4.6%
5.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.2%
0.0%
1.0%
1.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.1%
0.5%
0.5%
0.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
5.4%
3.1%
2.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.7%
87.2%
96.2%
96.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.8%
85.0%
84.9%
84.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.8%
61.3%
52.2%
50.7%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
7.5%
8.2%
6.8%
6.1%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
7.7%
4.6%
2.2%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
2.1%
1.2%
0.4%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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