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Bear Creek Nursing Center

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    When my 93 year old grandmother who had mild dementia had a TIA, she was sent from the hospital to a rehab. My brother and I went through checking various rehabs with life time residents. , because she had dementia, our main concern was how she would be treated by the staff. In our research, we paid more attention to how the residents acted, happy, sad , upset, and listened to the staff speaking with them , and how they were treated, in the whole facility. I can tell you, that we were SO impressed. After speaking with the full time residents, and listening to the staff treat them all as family, we knew that this was the place for her. and she was loved. I would come in all various times night or day, and see staff talking to her while she laid in her bed, unable to sleep. She ALWAYS had a huge smile when any of them walked in the room. She stayed almost a year, and actually died there as she was talking to ladies waiting to go in and see a show. My mother was also here 2 times for rehab. You may find nicer looking facilities, and the staff may not appear as professional as you had in mind, but I ASSURE you , it's the very best place to be. I would never take a family member any where else.

  • ★★★★★ a month ago

    I worked at this facility, it's HORRIBLE (In my opinion)!! Abuse is ramped. I reported abuse 3 times and nothing was done about it. The abuse coordinator worked with DON and put the resident right back in the hands of the abuser. My concerns of abuse were not encouraged or supported by DON, even though I'm legally obligated to report abuse. It just became a witch hunt to blame someone so the DON retaliated and created a hostile work environment for me. I was told by the DON to try to conn the medical director out of morphine for a dementia resident where no pain was indicated. The ADON falsified legal documents by deleting 4 incidents I documented making into 1 incident to avoid flags from the state, again even though I'm legally obligated to report ALL incidents. Not once did the DON or any of management show a concern for the resident's well being when abuse was reported. But they could all stick together to cover it up over and over and over. Night shift (LTC) is the worst offenders for bullying/abuse of resident's and staff (DON and management are absolutely ALL AWARE). One time a CNA was bullying/harassing another CNA and when the CNA reported the hostile work environment, the DON gave the bullying CNA a name tag that said "BULLY" to mock the CNA that complained. After that the CNA being bullied quit. Another time that same CNA bully was screaming at resident so loud I could literally hear her from down the hall because she had to do a total bed change due to it being wet. The CNA then locked the wheels on the resident's wheelchair and would not to let the resident go back to bed (false imprisonment). When I reported the CNA nothing was done at first then all the sudden the CNA was moved to another assignment. Yes, that means the "bully" CNA is still working here with the elderly. Working conditions are dangerously unsafe for residents and staff, always short staffed, acuity of care unrealistic, no help or support provided by management. There was no proper training. Management are bullies, they micromanage and intimidate to protect DON. Luckily management isn't on the floor much because then they would actually have to work. The DON sounds like a child, constantly blaming staff for her incompetence thru her so called "education." SHE TAKES NO RESPONSIBILITY FOR ANYTHING!! The DON has strategically placed management around her to take the fall for her cover ups so she's left still standing. The Don does not do the job she was hired to do, protect the nursing staff and the patients. The DON/ADON is the new culture of middle management putting profit over patient and promoting abuse and work place bullying. The Don is unprofessional is her work and appearance. It infuriates me the DON/ADON is doing this to my profession. I'm ashamed to have worked here. I left because I don't want to turn into the nurse the DON is. I don't know how the DON sleeps at night! Please don't put your loved one's here!! I hope this post finally gets the word out and stops the abuse because I have tried everything I know to stop it.

  • ★★★★★ 2 months ago

    Dramatically changed my fathers without medications without the family's knowledge and landed him in the ICU. He never recovered. My mother was there too. Symptoms that required immediate hospitalization were ignored for two days. Our concerns were initially dismissed in both cases. I cannot recommend Bear creek.

  • ★★★★★ 5 months ago

    Nursing staff excellent, very caring. My father has been in the same room for well over a year (closer to 2 yrs), now having a problem with new roommate going thru his property. Bear Creek policy is to have my father removed from the room not the roommate. This is why I rate the place 1 star

  • ★★★★★ 7 months ago

    My mother in law is there for rehab. It's nothing great. Some of the staff look a little shady. They served one hot dog for dinner one night. For how much they change you would expect more than a hot dog. Also, the front doors to the building don't have a wheelchair accessible button and no automatic doors.

About Bear Creek Nursing Center

General Information

Legal Business NameBear Creek Nursing Center LLC
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 15, 1981 (36 years)
Capacity120
Residents109
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bear Creek Nursing Center

Bear Creek Nursing Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 14, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

June 17, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,023 fine
DFewPotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

March 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaintProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bear Creek Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
73.5%
66.7%
73.9%
70.8%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.2%
27.2%
28.9%
35.0%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.2%
16.7%
22.2%
31.2%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
8.0%
8.9%
9.5%
7.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
9.6%
7.6%
5.5%
14.3%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.4%
4.9%
0.0%
1.5%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
11.0%
10.1%
5.4%
6.3%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
1.6%
4.3%
10.4%
8.3%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
2.9%
4.2%
2.8%
6.5%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
4.1%
10.1%
4.1%
3.8%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
3.9%
3.8%
4.0%
2.5%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
7.2%
0.0%
3.7%
1.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.2%
99.0%
99.5%
99.5%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
97.5%
97.5%
97.5%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
84.5%
75.3%
79.1%
84.4%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
8.3%
10.6%
7.3%
8.5%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
2.2%
0.7%
0.0%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
1.1%
0.4%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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