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Windsor Woods Rehab And Healthcare Center

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Anthony Mayer
    ★★★★★ 7 months ago

    Nightmare!!! This place is like something out of a horror movie. The second you walk in the door you are hit in the face with the stench of human waste. There are patients wandering all over the hall a majority of them are dirty and clearly have not been bathed or helped with any personal hygiene in quite some time. They sit around in the halls yelling and screaming. I heard one elderly woman saying "they took my baby they took my baby!" and there was another one nearby that seemed to think she was talking to her mother. I spoke to the one resident I encountered who seemed to have her wits about her and she informed me that patients there go hours and sometime days without being washed and the smell in this place proves it. These patients are ABUSED!!! Whichever body of government oversees these facilities needs to investigate this place because there is clearly neglect and abuse going on. Do yourself and your loved ones a favor and go somewhere else. I won't be surprised if this place is shut down soon.

  • Patricia Miller
    ★★★★★ 6 months ago

    This place is so gross we are work to get my Uncle out of here. To start we saw a big cockroach in his room. Therapy only happens about 30 minutes a day the rest of the time the residents are just sitting around in wheelchairs doing nothing. They over medicate the residents, they were giving my Uncle Tylenol 3 with codine and he wasn't in pain. They just wanted him to sleep. They actually ground it up and put it in apple sauce. Do not put your loved ones here.

  • John Blackman
    ★★★★★ 9 months ago

    Windsor's a great facility. It's very clean, and they really care for the patient. My uncle was very pleased with the staff.

  • Mary Fox
    ★★★★★ 4 months ago

  • Sonny Skyz
    ★★★★★ 8 months ago

About Windsor Woods Rehab And Healthcare Center

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 11, 1987 (31 years)
Capacity103
Residents95
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Windsor Woods Rehab And Healthcare Center

Windsor Woods Rehab And Healthcare Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 9, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain comfortable sound levels.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

April 20, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide a tasty and well-balanced diet that meets the nutritional needs of each resident.
DFewPotential for HarmComplaintListen to the resident groups and act on their complaints and suggestions that affect resident care and life.

February 27, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$93,188 fine
---Payment DenialPayment denial for 41 days
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

August 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor Woods Rehab And Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr 45min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.5%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
98.8%
97.7%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.0%
59.5%
59.1%
57.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
41.3%
41.0%
38.3%
33.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.5%
21.9%
15.8%
31.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.2%
18.3%
11.8%
15.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
15.3%
20.0%
15.8%
25.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
6.0%
4.5%
3.8%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
8.8%
9.5%
13.4%
11.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.9%
0.0%
0.9%
7.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
1.2%
2.3%
5.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.4%
2.4%
5.7%
2.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.8%
0.0%
2.1%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.4%
4.7%
1.1%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.7%
90.4%
91.0%
91.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.6%
87.6%
87.6%
87.6%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.7%
68.2%
81.2%
85.0%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
10.3%
3.4%
1.1%
7.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
0.0%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
0.7%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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