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Brookdale Atrium Way 2

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Jacksonville Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Laverne Roberts
    ★★★★★ 3 months ago

    I want anyone who has a loved one who has to go to rehab to most certainly come here, it is the best there is. This place is like family and the people all know your name and remember things you like and don't like. This rehab facility is better than most hotels. The food is better than the hospital and really its like the comfort of home here.

  • Darth Vader
    ★★★★★ a week ago

    Here's what we have experienced, missing pills, not getting food and transporting someone who has gotten hurt on the courtesy bus instead of calling an ambulance. And now I find out about the incident that happened not too long ago. I will make it my number one goal to make sure that this gets reported to medicare and to the state and federal agencies who deal with these issues.

  • rboats22
    ★★★★★ a month ago

    After having "Major Surgery" for partial bowel obstruction, my wife took Ill on day I was to transfer home w/severe Stomach Flu. @last minute I had to shift gears & go to Brookdale Atrium until wife's illness passed (2.5 days). From minute "1" @ Atrium was a nightmare to put it lightly. I was in severe pain upon checking in by a Nurse who was rude @best. It took 1.5 days to check in prior to straintning out required pain prescriptions, leaving me in toe writhing, crying pain. Staff was non-compassionate stating nothing they could do until Dr. Yu (Dr. on call) could come in. I did not see Dr. YU for 2 days. Upon leaving Baptist downtown where surgery was conducted, My surgeon, DR.ROSE, had written home prescription for pain which was filled prior to xfering to Brookdale Atrium. That medication was confiscated by Brookdale and not returned (after my insurance had paid for it. I was left in a room over 24 hours (despite constant request for pain relief.) w/no solution. DR. ROSE'S treatment plan was filed as to requirements for surgical maintenance..ie..drain and document fluid drainage and charted for follow-up. This was not performed "one single time" in 4 days..upon my repeated request to drain, measure, and document per DR.'S orders. When nurse(s) finally came to drain tubes they lacked the procedural knowledge and ""I HAD TO TRAIN THEM ON PROCEDURES", which were still not followed per DR.'S ORDERS-THEY DID NOT KNOW HOW TO DRAIN AND PROPERLY CLOSE DRAIN TUBES.!! My care @this facility was "very poor @best !!" I would not send my pet to this place!! I suffered in pain for 3.5 days during my stay til I left ASAP on Monday. Upon leaving, they refused to give me "my discharge paperwork from DR. ROSE,stating I would have to subpoena the paperwork !!! More follow-up to continue !!! R/John Thomas. To add- I was left in dirty linen x 3 days before living. Staff lied about job performance and verified through through supervisors. This place is a bad SY-FY MOVIE!!! After leaving Brookdale atrium, where they did not check my surgical wound or change the dressing, when I got home I was going to change my dressing myself just two find out the wound had actually opened. It left a baseball sized hole in my stomach where you could see the mesh. Make the rest of the story short I was on a wound vac machine for over 3 months with home nurse care coming 3 times a week and still healing to this date.

  • Catherine Hemphill
    ★★★★★ 5 months ago

    After going to another rehabilitation center I was very leary of going to another because of my past experiences. When I admitted to Brookdale Atrium I was very surprised and relived by the quality of care, cleanliness and tastiness of food. I had many advocated who helped assist with any need I had along the way. The quality of rehab services was the best ive seen ever. This team has done so much for me for the long run and I truly appreciate everything. THANK YOU BROOKDALE!!!!!

  • Charlotte Luten
    ★★★★★ 11 months ago

    Everybody has been very nice and have gone out of their way to get anything I need. When doing rehab the therapist were very compatible and nice. Helped me a whole lot.

About Brookdale Atrium Way 2

General Information

Legal Business NameBlc Atrium Jacksonville Snf LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 13, 1996 (23 years)
Capacity84
Residents80
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Brookdale Atrium Way 2

Brookdale Atrium Way 2 was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 5, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

August 18, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

February 25, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 6 days
---Fine$286,130 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Brookdale Atrium Way 2 require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 35min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
1hr 5min
1hr 20min
ReportedExpected
RN
5hr 5min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.7%
90.5%
90.5%
90.5%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.6%
89.7%
87.2%
97.5%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.6%
28.6%
20.7%
22.2%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.8%
20.4%
21.8%
42.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
13.9%
10.8%
5.6%
15.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
6.9%
14.3%
10.3%
18.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.9%
7.9%
5.3%
2.8%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
10.0%
3.1%
6.2%
0.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
-
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
18.4%
2.6%
2.6%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
2.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.5%
94.7%
98.2%
98.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
95.8%
95.8%
95.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.0%
63.7%
61.8%
59.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
10.9%
5.4%
1.5%
0.4%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.5%
1.0%
1.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.2%
0.4%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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