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Consulate Health Care Of Jacksonville

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  2. Florida
  3. Jacksonville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • George Bateh
    ★★★★★ a month ago

    Consulate Healthcare has been extremely helpful and taken very good care of me while I have been in this facility for approximately 15 days. All levels of staff have been very pleasant and very professional. Consulate Healtcare would receive my recommendation as a place to rehab after a medical procedure.

  • Mitchell Rady
    ★★★★★ a month ago

    Hi my name is Mitchell Rady I'm at Consulate Healthcare of Jacksonville because I had open heart surgery. I have been here over a week now and the staff is great they have been so nice to me. It's a fact they really do care for us patients here you can tell by how they think with there hearts. The nurses here are very knowledgeable when it comes to my cares and needs. The therapy team has also been really good to me as well. Other facilities that I was at for over 6 months doesn't compare the the care I have received here at Consulate Healthcare of Jacksonville. I would tell everyone who needs to go to rehab to come here. There is not 1 staff member that I met that I wouldn't trust.

  • Dannette Scott
    ★★★★★ a week ago

    I would never recommend this place for any of my family. The transportation scheduler is poor and makes patients miss their important Dr. appts rather it be for PCP, "DIALYSIS, etc. CMS should really make a pop up visit on this poor quality of health care they provide for their patients. JUST HORRIBLE!!!!!

  • Arlene Brown
    ★★★★★ 4 months ago

    The people have been kind and friendly. I would recommend this facility to family members and friends. The staff responds at a respectable time and whatever I needed I have received.

  • paula heaton
    ★★★★★ 4 months ago

    Consulate is a place you can go to rebuild your life. When I say they help rebuild your life here's what I mean. About a month ago I had an abscessed tooth and the one who was there for me was the DON. She looked at me and seen something was wrong. She sent me out right away and the doctor told me that if I had not come in then the abscess would have bust on its own and I would not have made it due to the infection that would have been in my body. That's not all either the facility makes you feel safe and it feels like home. I have made a lot of friends here throughout the years. So if you or a loved one needs help this is a great place to bring them.

About Consulate Health Care Of Jacksonville

General Information

Legal Business NameJacksonville Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 9, 1996 (24 years)
Capacity116
Residents99
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of Jacksonville

Consulate Health Care Of Jacksonville was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 17, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 6 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of Jacksonville require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr
2hr 20min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
25min
1hr 10min
ReportedExpected
RN
4hr 35min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

83.2%
82.8%
82.8%
82.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.6%
98.8%
74.1%
88.4%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
28.9%
40.5%
26.8%
21.1%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.6%
28.9%
33.3%
30.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.7%
5.5%
19.3%
31.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
13.9%
15.6%
17.3%
21.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
9.9%
11.8%
14.7%
25.7%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.0%
10.1%
12.9%
9.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
7.7%
3.9%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
6.1%
3.9%
2.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
2.5%
0.0%
1.2%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.6%
3.8%
3.5%
4.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.1%
5.8%
2.4%
4.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.4%
89.0%
89.2%
89.2%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.5%
86.4%
86.4%
86.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.7%
56.0%
58.8%
65.0%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.8%
0.0%
1.7%
3.1%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
6.8%
5.1%
2.8%
9.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.0%
0.4%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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