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Lanier Terrace

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  3. Jacksonville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • John Cantrell
    ★★★★★ a month ago

    My mother went to this place for inpatient rehab to recover from open heart surgery. They have both long term nursing home patients and rehab patients here with semi-private rooms separated by gender. Although there are separate halls for nursing home patients, they have more nursing home patients than rehab patients, so they currently have some nursing home patients on rehab patient halls, but my mother had a very nice rehab patient roommate. My mother only stayed one night. Although they knew that she was unable to use the restroom without assistance, it took about an hour for anyone to answer the call button during the night shift. They appear to be understaffed. There is a huge difference between the number of cars in the parking lot during the day and at night. Upon being confronted with the call button response issue, the facility administrator admitted that it should have taken no longer than 5-10 minutes for someone to have responded to the call button. My mother didn't feel safe there, so she left about 12 hours after arriving.

  • Susan Phils
    ★★★★★ 4 months ago

    DID NOT REFRIGERATE MED, making it worthless, RUDE and LAZY STAFF, BEDSORES, very POOR SANITATION PRACTICES.

  • Teresa Gifford
    ★★★★★ 2 years ago

    Lanier Terrace is your typical nursing home. MOST of the caregivers do not seem to care about their job, just about receiving a paycheck. I have found ants in my mother's bed. She was bitten by them. She is blind and crippled and could not get away from them. DCF was involved, but just as I suspected, NOTHING was done. I found ants in her room again since this happened. I would rather die than have to live at Lanier Terrace.

  • Daisy Nieves
    ★★★★★ 2 years ago

    If you want your loved one to be cared for properly then do not put them in Lanier Manor. The nursing staff are rude and they leave patients/residents unattended for long periods of time, they leave them in soiled pampers and clothing for long periods of time, leaving the patients and residents with rashes. They administer meds without the consent of family members. Staff complains that this is a "thankless job" I dont know about you but if someone CHOOSES this line of work I believe they should have a passion for wanting to take care of the elderly whom can't take care of themselves and that in itself is reward enough. They are unprofessional and have been more worried with the asthetics of the place as opposed to the care they provide to the patients/residents. I do NOT recommend this nursing home.

  • Evelyn Berrios
    ★★★★★ 3 years ago

    Las facilidades esta falto de cuidado y mantenimiento. Habitaciones, mobiliario, banos descuidados e incomodos. Carece de jardines y areas verdes de relajacion y solaz para sus residentes y familiares. La nutricion es pobre y desvalanceada. No ofrecen variedad. Algunos empleados son realmente profesionales dedicadas a su servicio... El personal encargado del paciente, por lo general, descuidan bastante a los residentes en su higiene oral y general. Cometen muchos errores al hacer sus citas medicas, y coordinacion de transporte. No proveen personal que les acompane a las mismas. Desaparecen pertenencias de los residentes, y no de las remplazan. Descuido graso en terminos generales. :(

About Lanier Terrace

General Information

Legal Business NameLanier Terrace LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1989 (29 years)
Capacity120
Residents115
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lanier Terrace

Lanier Terrace was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 23, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

February 11, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

February 3, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lanier Terrace require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 10min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
20min
55min
ReportedExpected
RN
3hr 60min
3hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.8%
96.3%
96.3%
96.3%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
100.0%
99.1%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.7%
47.5%
49.2%
53.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.5%
36.8%
43.4%
46.9%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.5%
16.9%
29.1%
25.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
32.2%
29.5%
31.2%
34.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
11.5%
12.8%
16.3%
22.7%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.0%
10.1%
8.4%
6.8%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
8.5%
5.5%
7.8%
4.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
9.6%
12.0%
13.5%
12.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.0%
2.0%
1.9%
3.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.9%
3.0%
1.9%
1.9%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
1.8%
2.7%
2.1%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
6.9%
5.1%
5.6%
6.6%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

79.7%
85.6%
92.4%
97.9%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.3%
90.6%
90.6%
90.6%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.8%
83.0%
90.9%
83.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
7.6%
11.4%
11.9%
10.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
6.6%
6.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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