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Life Care Center Of Jacksonville

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Deborah Pannullo
    ★★★★★ a month ago

    To be totally fair, I do not believe this was an appropriate facility for my husband's rehabilitation. The nurses were exceptionally nice and very well intended. The system was stacked against them making the job impossible to do well. My "in house assigned doctor" was horrific. The CNAs were varied in talent but, again the patient to CNA ratio was so high they also had an impossible task. The therapy itself was mediocre with one exception. The facility was clean. Never ate any of the food so, can't comment. Again, I am trying to be fair. Those 3 weeks ranked among the worse weeks of my husband's illness and he has been sick for over 17 years. If you need details, reach out to me. Go to one of the Brooks Rehabilitation Centers.

  • CHERRY WILLIAMS-CURRY
    ★★★★★ 5 months ago

    My husband is currently at Life Care of Jacksonville. Having worked in several local nursing homes, I know that no matter what, there may always be some issues. What I appreciate about the facility that if you present them with a problem or area of concern, they will do their best to take care of it. In defense of the nursing staff, I too thought they were standoffish; the majority of them are not, just busy trying to do their best for the residents. If you walk by the nursing station speak, they will respond. My husband has received excellent care at this facility but I will suggest to anyone who has a family member in a facility to visit often and at different times. I make it a point to visit when they are getting him ready for bed so that I can observe the integrity of his skin and make sure that no sores are developing. In addition, I provide skin products for him because the aides need to have the products available at all times and not have to go looking for them. I treat the staff the way I would want to be treated and they have been nothing but kind and caring towards my husband and me.

  • Person
    ★★★★★ 3 weeks ago

    Roaches all over the place in plain site.!!! The Housekeepers say that they see them come out the Vents as well as in the Lockers. Other workers have said that they seen them in the Kitchen and just about everywhere and that they take precaution not to bring them home by wearing layered clothing they also told me they would never eat anything that came out of the kitchen. I personally saw them in my Bathroom and in the Physical Therapy work out area. ( The Therapist killed it and discarded it without being shocked to see it.) To be honest most are elderly and probably won't see them but hopefully a love one would continue to inspect the room daily. The main Doctor is remiss and very short with patients as if we bother him. I thought that I may have Shingles and the Nurse and my Husband finally dragged him to my room to check my skin and he looks at it for 2 seconds and says "NO NOT SHINGLES" and immediately takes off out the door. That's it. Later I had a issue with Sycopne and falling while working out and 2 issues in the same day of blood in my stool which was witnessed by the nures.I was on Coumadin so my concern was valid. I asked if I should go to the Emergency Room to have it checked out and was told that The Doctor dosnt think it is necessary. I immediately called my husband he came and witnessed the Bloody Stool as they was taking a sample to send out to be checked which would take a while to get back, so my husband and I decided that I should immediately go to the Emergency Room to be safe. Glad I did because my results showed that it was positive for Shingles and a Colonoscopy explained the Bloody stool while the Syncope is still being investigated while I'm here at a near by Hospital for 5 days now. After my hospital stay I have to return to rehab. Never Ever will I go back to Life Care Center of Jacksonville. I don't feel safe there and the "MAIN"care takers aren't adequate or interested in your well being. It seems that the focus is on retaining the income more than assisting the individual with overcoming their ailments. All of the CNA and Nurses are very nice and helpful its the Doctors and Physician Assistant that I had issues with. Everything goes on a sheet of paper and that is it!!! Besides that they ALL KNOW ABOUT THE INFESTATION OF ROACHES YET THEY CARE LESS TO ADMIT IT OR FIX IT! NEVER SEND YOUR LOVE ONE'S THERE ESPECIALLY IF THEY ARE UMAWARE OF THERE RIGHTS OR THE ENORMOUS ROACH ISSUE. ITS DISGUSTING TO SAY THE LEAST! HONEST! Go to Brooks Rehabilitation Center if can get in.

  • Clarice Moran
    ★★★★★ 8 months ago

    The nurses and staff were so kind to our father during his stay here. They cared for him despite his cantankerous nature. They even helped arrange for a continuous care Hospice nurse during his last days. He was always kept clean; the food was good; and the facility always smelled fresh. We are grateful for the care they provided.

  • King Stratzah
    ★★★★★ 5 months ago

    no help getting admitted , takes 45 minutes or longer for call bell help. mother had diaper rash bad we supplied a lot of her care products and helped her with the bed pan when we were there. staff is not trained to care for people who are totally helpless . we had to constantly inform staff of moms needs. came in to hear her screaming for help and she was being ignored. no communication . Some of the staff were helpful but we did not have a good experience. lucky for my mom she won't remember it!

About Life Care Center Of Jacksonville

General Information

Legal Business NameDuval Medical Investors, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 4, 2005 (14 years)
Capacity120
Residents87
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Life Care Center Of Jacksonville

Life Care Center Of Jacksonville was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 10, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Life Care Center Of Jacksonville require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr
2hr 50min
ReportedExpected
CNA
1hr 15min
45min
ReportedExpected
LPN
60min
1hr 20min
ReportedExpected
RN
5hr 15min
4hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.3%
98.0%
98.0%
98.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
56.5%
62.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.0%
22.5%
29.8%
34.1%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.8%
15.4%
16.8%
13.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
14.0%
17.4%
15.1%
13.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
5.6%
20.0%
4.3%
11.4%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
2.3%
4.3%
7.7%
13.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
0.0%
12.8%
4.7%
6.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
4.3%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.3%
4.3%
3.7%
3.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.5%
1.0%
1.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.4%
92.4%
90.7%
88.4%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
92.4%
92.4%
92.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.4%
66.8%
69.6%
67.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
2.2%
2.4%
1.1%
2.2%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.4%
1.2%
2.2%
2.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
0.2%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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