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Palm Garden Of Jacksonville

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I am a previous nurse (Bill) who was recently terminated because I would not allow abuse to be hidden by management. Abuse on a 92 yr old very sweet person who ended up with sutures and a laceration to her leg is only one of many . The Nursing Management coveres things up all the time. This incident with the 92yr young lady, was covered up simply because it was their CNA friend one who was getting ready to enter nursing school. Well the only way to assure a quiet place was to fire the 2 main people that asked to many questions. Myself and my Unit Manager, were fired for doing our job. Funny how the Unit Manager wasn't even there on that day,yet she was fired because she new to much and actually cared. My termination was 5/1 /17. No resident is safe under that management. They care about themselves only. Want your family to be hurt or lay around in soiled clothes send them there. If you Love your family run fast as far away as possible. P.S proof is in the audio recordings and pictures that I have. This wasn't my first rodeo, so I was prepared. Karma is going to bite them, chew them up and spit them out

  • ★★★★★ in the last week

    I use to work in the kitchen and a cook/aide in the kitchen and I ALWAYS had a problem with the Director in the kitchen Mrs. Maria Baylon I did complain to Mrs. Jane but she couldn't believe that Mrs. Maria could say and act the way that WE said she was. She would tell us to use our common sense as if we did have none. She would put her hands on us especially when state will come in the building. She lie to one co worker about another co worker and etc, yell at us, let mess in the kitchen cooking personal meals, making up doing her job. The older women not gone say much and they basically retiring from that job. They younger girls staying till they find another job, which is what I did, I wanted to keep the job as a 2nd job but the day I quit was the last time she was speak to me like a child or just as an adult. I been gone since April of this year and she bring my name up in lies and bs. I THINK THEY SHOULD GO CHECK HER OUT. #callmeihavemoretosay

  • ★★★★★ 7 months ago

    My mother was there for couple weeks and my mother came down with walk pneumonia and she sit in no 2 and pee and my mother butt is so red and there is sores all over her butt and her both legs. There is a head nurse who don't check on the patients all she do is sit on her butt and talk. I used work in nursing home and the care was very very important where I worked at. This nursing home don't care about how the care of the patients is all there want is their paycheck. Where is good help in this place. The head nurse let the trainer to take care but I know for fact the nurse have to go with the training nurse and that is not the case of this place. I am so glad my brother removed our mother from this place and she will not go back to this place. This place should be shut down of no care to the patients.

  • ★★★★★ a year ago

    MY WIFE IS IN PALM GARDEN I HAVE SEEN THE STAFF COME TOGETHER IN MOST PART FROM TELLING OF MY WIFE AND FROM WHAT I HAVE SEEN THIS IS AVERY GOOD PLACE THE PEOPLE THAT WORKS THERE CARES ABOUT ITS RESIDENT AND TRY HARD TOO KEEP EVERYONE WELL TAKEN OF

  • ★★★★★ a year ago

    Poor care, patient found swollen, and dehydrated, would not work with family needs, blocked patient from her husband, refused to work with patient's care giver (because care giver used to be employed there and left to a better patient care facility), Palm Gardens refuses to respect the family's POA holder and refused to help find patient's brand new clothes that husband and caregiver bought for her and their laundry personnel gave to other patients. After months of this kind of treatment, husband has requested to move patient and Palm Gardens is refusing to file the proper paperwork and harassing and bullying the patient by scaring her with comments like "The other facility won't know your history like we do" and "We know best how to care for you since we have been doing it since the beginning of your stroke" etc etc. I sure hope people read these comments so you do not enter into this care facility blind.

About Palm Garden Of Jacksonville

General Information

Legal Business NamePalm Garden Of Jacksonville LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 14, 1990 (28 years)
Capacity120
Residents117
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Garden Of Jacksonville

Palm Garden Of Jacksonville
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 8, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

April 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
DFewPotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
BSomePotential for Minimal HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.

December 31, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintPost nurse staffing information/data on a daily basis.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Garden Of Jacksonville require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
4hr
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.4%
82.1%
82.1%
82.1%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
62.2%
75.0%
53.1%
55.9%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.9%
14.6%
17.3%
20.5%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.1%
19.4%
15.0%
14.1%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
16.5%
15.1%
15.1%
16.5%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
13.2%
20.8%
18.7%
10.4%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
1.3%
2.7%
4.7%
4.4%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
12.6%
9.3%
6.1%
9.2%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
7.7%
3.8%
8.1%
11.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
5.3%
8.2%
12.1%
4.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
3.1%
4.0%
4.0%
3.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.3%
2.7%
3.4%
1.5%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.4%
90.7%
94.1%
89.9%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.3%
91.4%
91.4%
91.4%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.9%
65.1%
66.6%
68.1%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
21.7%
27.1%
33.0%
29.7%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
4.8%
8.5%
6.8%
1.4%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.4%
2.6%
1.8%
0.6%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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