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Regents Park Of Jacksonville

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Jacksonville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Abiodun Ogunmeru
    ★★★★★ 3 months ago

    I consider my interview a very wonderful experience with welcoming atmosphere and very pleasant /loving leadership team. With today experience at REAGENTS PARK I'm looking towards a very lovely working environment.

  • Gerald Moody
    ★★★★★ 6 months ago

    My mother has been there 3 days. It has been a nightmare from day 1! The final straw came today when I found her laying in a wet bed from an accident she had over 3 hours before. I truly believe the hospital social worker is getting a financial incentive for getting them patients. DO NOT let ANYONE go to this place!!! Medicare has them rated as a 4-star facility. They are VERY far from it and the rating must be from at least a couple years ago. Medicare will be alerted to this situation as well.

  • Justin Witt
    ★★★★★ 6 months ago

    Everything about this place has been terrible. First of all, the first me I visited my grandfather there he was screaming throughout the hallways for someone to please help him. He was soaked in his own urine from his neck down and had been yelling lying in it for hours on end. Staff was not very friendly except for a young man named CJ and a girl named Ashley. Everyone else seemed to treat myself and him like a second class citizen. Then his phone in his room for three weeks has never worked. They putinpn the "maintenance log" last Thursday and it still hasn't been fixed. Then they don't answer my calls when I call the main line and try and speak with him. Two dozen calls no pick up and when they do they hang up. Terrible terrible terrible.

  • John Blackman
    ★★★★★ 11 months ago

    The Regents Park Facility is a recently remodeled facility that is clean. Its staff greeted us in a very warm and welcoming manner. Our experience at this facility has been very accommodating to the needs of our loved one and thus far has made her made her happy.

  • Vivian nightowl1945@msn.com
    ★★★★★ 7 months ago

    I have been RN for 51 yrs, & reviewed this place under Medicare, & given a #5 for good review. I spoke before admission re complaints, & they were slick...in fact, they got her out of hosp a day earlier than was to be moved or we signed to allow (daughter still under affects of surgical anesthesia) This is the woman Lynn Walker & Tina Foxworth reviewed on here. When I saw my daughter, she had gained 40#'s. In 4 days. Skin so tight couldn't even pinch a sm spot to see if edema showed up. She was so swollen, it looked like could pop open. Had new onset diabetes, had Lrg toe amputated wk before, & closed w 1 area open w antibiotics to drain. Was NOT to put leg down. She needed assistance to bathroom, & they made her drag her leg down to get there...where there was pee from rommmate in front of toilet. No AC bc of power problem, but NO call light..so when bright red blood leaked thru drsgs it stayed for over 25 mins. She had old fashioned call bell...but NO ball inside "bell" to ring. She called to any one passing in hall..w no response. IVFluids ran out, & went thru her heart. Her sister - an RN for 20 yrs- saw it was open...w her also having bacterial & viral sepsis in her blood & affecting organs. She tried to get new clean tubing. They gave her an open container. She got a new one herself, & fixed best possible...telling them going to call 911 if not addressed. She had a clot in tubing bc they didn't flush it out, & were still going to wait til next day when computer told them to do procedure. Lucky didn't go thru heart to lung or brain. When I got home, I thot at first dr there didn't know her, but I called head nurse p sev others who said was not able to call him - so nothing w fluid could be done til p noon next day..per computer if order written. I told them had 60 mins before I called 911 to have her in hosp. They called back & said got order, but med not to be delivered til midnight (was 6 pm). Just replied...good for order, but u now have 40 mins to see she swallows med (they just had cup to pts & they don't even know what r getting). I called every ten mins, & finally had order for late arrival. Took me seriously, & borrowed med amt from other pts drawer,...& she had bedside commode & had swallowed med. The next am, her iv tubing was open again, & her sister just grabbed her things together, & called 911. She ended up on step down unit for ICU at Bapt downtown for over a wk. She had 6 drs had to see her. Her bld pressure was 215/115, & she has permanent kidney damage...just 1/2 point from needing dialysis. This place needs to be shut down, & it is a miracle my daughter...45 yrs old is alive...can think of 3 times this place could have finished her off. Didn't have pc, so never got to make conplaints to Florida, but if one person can live from not going to this place, better late than never works. Btw, u HAVE to be on phone w them esp if can't visit every day. She wasn't bathed. She has worked 31 yrs, & I who worked w Soc Sec Disability venues for BCBS, & a Navy guy w a pc & a Duval Co person helped her fill out forms as that was only way told could get Medicaid or food assistance, let alone a $1 for gas to drive to dr sev months later at home. It is now 15 mons later..Soc Sec denied bc of age, & I a Sr, have to cover all her med expenses & food. That "skilled home" should have had assistance & hospitals to help her. She worked 31 yrs...not sitting on her butt, & not $1 assistance. Just plse look ahead before any of u end up needing skilled nrsg care...if u were in an auto accident or got sick, even w medical family, this could happen to u. Be prepared, or this could happen to YOU.

About Regents Park Of Jacksonville

General Information

Legal Business NameIslf Deerwood Place Jacksonville, LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 11, 1986 (32 years)
Capacity120
Residents105
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regents Park Of Jacksonville

Regents Park Of Jacksonville was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 8, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

January 4, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide housekeeping and maintenance services.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

November 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

May 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regents Park Of Jacksonville require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 25min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
4hr 30min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.0%
95.9%
95.9%
95.9%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
94.3%
88.9%
82.6%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.1%
58.1%
62.2%
56.2%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
37.0%
34.6%
34.9%
44.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.3%
7.8%
13.2%
31.3%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.9%
16.3%
12.8%
13.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
7.9%
9.7%
11.7%
14.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
8.2%
8.9%
7.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
14.7%
12.5%
14.1%
6.2%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.8%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
2.2%
2.4%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.3%
2.3%
4.4%
4.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.9%
3.2%
3.7%
1.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.5%
97.8%
98.7%
96.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
95.0%
95.0%
95.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.2%
66.2%
80.3%
78.4%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
6.9%
3.8%
8.3%
9.4%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.9%
1.0%
4.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.6%
1.0%
1.1%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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