Search for Skilled Nursing by ZIP Code:  :

St Catherine Laboure Manor, Inc

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Jacksonville Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Photos

Photo Attributions:

Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Amanda Stacy
    ★★★★★ a month ago

    Visited a family friend last week. I would do EVERYTHING you possibly can to keep yourself and your family members out of this place. They are nice to visitors, but I saw past that within an hours visit. There are too many issues to even list here, but I am compelled to leave a google rating in hopes that others will think twice before subjecting their loved ones to this type of facility.

  • J.D. Karnes
    ★★★★★ 6 months ago

    I spent 2 + months between the hospital & this place. Can't really say much good about either place but St. Catherine's was the absolute worst. I gave it 2 stars just because the occupational & physical therapy were top notch, but their only contracted to be there. A few & I do mean very few of the employees were very friendly, however 90 % of the stuff we rude & just there for a check. They were never able to get me the care I needed, which is more than likely a re-replacement of my hip. Many employees witnessed the constant dislocation as well as multiple x-rays, and docs confirming it needed redone. I could say so much more regarding this place, including food, proper medications which were never on time, especially at night. You'd get them anywhere between 8:30 and midnight and practically had to beg. Go anywhere but here. When I do actually have the procedure done, I'll go home before I let them put me in here again.

  • Daddy
    ★★★★★ 2 weeks ago

    My grandfather was here for about 2 weeks. He was well taken care of.

  • Glenda Westerberg
    ★★★★★ 6 months ago

    While some of the staff was very caring the management turns their head to abuse and problems. My mother had a broken hip while she was in their care. They claimed it just happened during the night. However they also claimed they woke her up. Who sleeps with a broken hip. I stayed with her and witnessed nursing ignoring her roommate while she called and requested her medicine for hours they continued to put her off until she was shaking. They refused to help mom brush her teeth until I complained repeatedly and then they lost her partial plates. When they were found they blamed mom for hiding them in her dresser when she was not able to get into her dresser. I found her without a way to get water after a bladder infection they had placed her pitcher on her dresser where she could not reach it. The first roommate they gave her watched TV all night with the volume loud. Mom could not sleep and of course her health declined quickly. She died after one year in that horrible place.

  • Margaret Grubbs
    ★★★★★ 6 months ago

    The only reason I am giving this one star is because I do not have the option to give it zero. My father was here in long term care from 2011 until he passed away in 2013. St. Catherine's was wonderful then; however, my mother was recently there for rehab following hospitalization for a heart issue, and it was AWFUL! Ironically, we chose St. Catherine's based on our prior experience with my dad. Little did we know that since he was there they are under new management. My mother was not supposed to get up by herself so she had to call for assistance to use the bathroom and depended on someone to bathe and dress her. She was left lying in the bed for sometimes as long as 18 hours at a stretch. Ringing the call button was useless. It was hardly ever answered. They are so short staffed as to be ridiculous. I don't know how they get away with it. There were times when there were only two CNAs on the entire wing. They have to deliver meals as well as assist patients with personal hygiene needs and feeding and dressing. If you complain, all you get are hollow apologies and promises that they are "working on the issues." For the most part, the nursing staff, therapists, and CNAs are caring and competent; however, management is atrocious or the situation wouldn't be nearly as bad as it is. My mother was there for 2 1/2 months, and it was like this the whole time. I believe that managements only motivation is profit, and the patients and residents are suffering for it. Trust me. No one in our family will ever ask to be admitted there as long as Ascension is in charge. The nightmares started when they took over. I know this from personal conversations with residents who have left because of the decline in care and from employees who have left for the same reason; that and the fact that they are being overburdened because of short staffing. What a sad misuse of a beautiful facility. It was once a treasure, and now it is a nightmare.

About St Catherine Laboure Manor, Inc

General Information

Legal Business NameSt Catherine Laboure Manor Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1979 (39 years)
Capacity240
Residents211
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Catherine Laboure Manor, Inc

St Catherine Laboure Manor, Inc was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 19, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

August 4, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyHealth InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
GFewActual HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

June 15, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$46,469 fine
---Payment DenialPayment denial for 67 days
---Fine$4,797 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

March 21, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

October 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,705 fine
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

September 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Catherine Laboure Manor, Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
4hr 5min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.1%
83.5%
83.5%
83.5%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.4%
94.7%
90.6%
87.7%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
35.7%
46.5%
36.2%
20.9%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.5%
34.4%
30.7%
32.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.1%
20.4%
17.5%
13.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
27.5%
27.5%
26.2%
25.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
20.5%
21.4%
26.4%
20.2%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.2%
7.6%
10.1%
10.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
8.0%
6.6%
8.9%
9.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.6%
1.1%
3.7%
1.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
3.1%
1.3%
2.6%
1.4%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
8.1%
6.4%
5.3%
8.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
5.7%
2.3%
1.8%
1.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.7%
1.2%
2.1%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

61.8%
65.0%
68.7%
68.7%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.3%
70.7%
70.7%
70.7%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.4%
58.8%
57.2%
56.4%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.9%
4.8%
8.1%
6.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
1.7%
2.2%
1.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.6%
0.5%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places