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St Vincent's Medical Center Southside

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  2. Florida
  3. Jacksonville Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Connie Harless
    ★★★★★ 2 months ago

    I stayed 2 days due to a surgery. Was by far the worse experience I have ever seen. My dr was great, but the nurses and assistants were PATHETIC! They looked and acted clueless! One nurse was giving an update to a new shift nurse and told her I was in there for a hernia repair!!! My surgery had no such thing! I would wait 20+ min to get help to go to the bathroom, only for the assistant to come in and tell me my husband could do it! Does she realize the liability?? I could go on and on about this stay. I would NOT recommend this place to anyone!

  • Erin Sterling
    ★★★★★ 2 weeks ago

    I can't speak to everything that happened because I wasn't with it the entire time, but I know that it took forever to get anyone to help me when I needed to go to the bathroom, even though we could hear a bunch of people outside the room laughing and being unprofessional. No one would help when my fiance tried to get help when I was seizing. They called my Neuro but didn't even come into the room. No assessment was ever done that he saw, not even discharge vitals. I came here because of my insurance but I hope I never have to come again. I felt like no one cared to do their job let alone try and be compassionate or caring or timely. It took forever to even be discharged but they were all having fun at the nurses station. By far one of the worst ER experiences ever.

  • Becky White
    ★★★★★ a week ago

    My son was in the step below ICU . He was very ill. The nurses station was right outside his room. It totally shocked me how unprofessional the nurses were. I went to the desk to ask a question and 2 of them were playing on their phone. They did not look up from their phones to even acknowledge me . His room was never quiet with all the laughing and giggling outside his door... all night long..

  • Maranda Roy
    ★★★★★ 5 months ago

    I love this location. Antonio, the man who did my daughter's X-ray was the BEST. He greeted my daughter with a wheel chair, provided a blanket and helped her though every step. He was communicative and friendly. He has amazing bedside manner, and he went above and beyond to keep a smile on my daughter's face. My daughter keeps boasting about him! I never even write reviews- but I couldn't help myself!

  • Rathekyn Holliday
    ★★★★★ in the last week

    Do not go here. My mom has been there 12 hours, she had not been able to eat before she wound up here, she was weak. Pneumonia, they said. They are waiting for test results. Pffffft We are bringing health drinks hoping she can stomach them. I have seen Bravo TV stars with IV vitamin drips. These people don't care.

About St Vincent's Medical Center Southside

General Information

Legal Business NameSt Lukes - St Vincents Healthcare
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 23, 2009 (10 years)
Capacity36
Residents24
Percent Occupied67%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Vincent's Medical Center Southside

St Vincent's Medical Center Southside was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,845 fine
---Fine$6,862 fine
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Vincent's Medical Center Southside require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 5min
ReportedExpected
CNA
2hr 30min
40min
ReportedExpected
LPN
1hr 25min
1hr 35min
ReportedExpected
RN
6hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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-
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26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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-
-
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15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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-
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0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.4%
99.5%
99.8%
99.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.0%
91.4%
91.4%
91.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
38.2%
39.7%
34.5%
39.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
8.5%
6.1%
10.9%
10.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.6%
0.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.5%
0.4%
0.4%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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