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St Vincent's Medical Center Southside

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  2. Florida
  3. Jacksonville Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Pam Thompson
    ★★★★★ 2 months ago

    After going to my primary and being diagnosed incorrectly, 2 weeks later, I ended up in the ER. I did not get the chance to sit down before I was immediately taken back. I had IVs, CT scan, blood and urine analysis and a chest xray within 3 hours. I was given the correct medication scripts and on my way. Everyone was very nice and professional.

  • Manolo Vlogs
    ★★★★★ 3 months ago

    Horrible, absolutely sickening. We arrived at the ER with my dear mother who was in great pain in her abdomen. Waited at least 2-3 hours for a doctor to come in to tranquilize her pain. There was also a lack of professionalism. Disturbing scene when a poor elderly African American man fell down in front of everyone without his nurse? (Nurse came 5 minutes later) My mother had to stay here for 3 days, they've done the CT scans and suspected she had ileus or small bowel obstruction. WORST part is they knew the problem but suggested to feed her much more food, even tho it was a light diet. After those 3 days after been injected with IV & Morphine, she was discharged. At home in that same night we all heard insanely loud gut noises from her with a strange feeling. The next morning she woke up with the same pain but worse! I was appalled how St. Vincent's did NOT cured her problem. We wasted our time we had to go to Memorial, where they did treated us right and cured her problem. It is a shame how these people, carrying the cross in their name aren't living it out in their hearts...

  • Connie Harless
    ★★★★★ 6 months ago

    I stayed 2 days due to a surgery. Was by far the worse experience I have ever seen. My dr was great, but the nurses and assistants were PATHETIC! They looked and acted clueless! One nurse was giving an update to a new shift nurse and told her I was in there for a hernia repair!!! My surgery had no such thing! I would wait 20+ min to get help to go to the bathroom, only for the assistant to come in and tell me my husband could do it! Does she realize the liability?? I could go on and on about this stay. I would NOT recommend this place to anyone!

  • Justin Metro
    ★★★★★ 4 months ago

    I have to agree with the reviews. They at least took their time and have me good care the first time I went in but I'm guessing that was because I had insurance. The next time I had to go they couldn't deny that I had a life-threatening illness but soon discovered my insurance wasn't what it was before. I was admitted but put on a totally different floor and the nurses did NOT care about your problem..I was left in a room with a machine CONSTANTLY beeping in my ear when I was sick. I was covering my ears, crying and begging for someone to come in and help me. After 45 MINUTES of the constant beeping they came in and stopped it. All the while I could hear nurses outside of my room laughing and talking amongst themselves. There's much more but I don't even want to go into it. Point blank they'll save your life if they have to but don't expect any kind of special treatment.

  • Ele Fan Love
    ★★★★★ 4 months ago

    This was my first experience with this hospital and my last I wouldn't recommend this facility but I can't say all the staff was condescending and heartless because it wouldn't be true. I visited this hospital for the delivery of my child and I was a first time mom so the experience was mostly awful more so in the recovery part from the nurses that I had I will say that two nurses were very kind to me but the rest were so heartless and very rude and didn't help me when I called them. I had a very difficult time because I had a c section and I was in a lot of pain and also I felt I couldn't take care of my Baby to the best of my Ability and I had support from my mom and husband but if I needed help from the nurses in the sense of a question or concern like regarding my health they took forever to come and when they did some not all were so rude and bothered. I also had a awful experience with the lactation consultant I mean I totally thought someone would come and help me one on one for at least half a hour to help me understand how to breastfeed my child and help me to get him to latch but no she didn't even help me out she was so heartless and when I asked for additional help she said she would come back and didn't it was so awful because I felt so sick from my surgery / drugs they were giving me for pain and then on top of that having to see my baby cry so much because I couldn't feed him properly and he ended up having to have formula and they didn't even care they didn't have a lactating person to help after hours and they said they only had one I couldn't believe the bedside manner in general even when I left the hospital their wasn't anyone to help me with my bags I had to hold them because my husband had the car seat with our baby the staff were pushing to get us out the hospital and lied stating I was desperate to leave multiple times to my Obgyn and child's doctor when I never even said that I said it's their call when I'm ready because I had a c section it was awful I never would wanna stay there again. Thankful for the staff who were wonderful in the actual c section but the post partum care was a nightmare!!

About St Vincent's Medical Center Southside

General Information

Legal Business NameSt Lukes - St Vincents Healthcare
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 23, 2009 (10 years)
Capacity36
Residents24
Percent Occupied67%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Vincent's Medical Center Southside

St Vincent's Medical Center Southside was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,845 fine
---Fine$6,862 fine
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Vincent's Medical Center Southside require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 5min
ReportedExpected
CNA
2hr 30min
40min
ReportedExpected
LPN
1hr 25min
1hr 35min
ReportedExpected
RN
6hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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-
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26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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-
-
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0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.4%
99.5%
99.8%
99.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.0%
91.4%
91.4%
91.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
38.2%
39.7%
34.5%
39.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
8.5%
6.1%
10.9%
10.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.6%
0.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.5%
0.4%
0.4%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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